The Value of Operations in Scaling Your Agency, With Jhana Li
This week, Jhana Li, founder at Spyglass Ops, joins Marcel to discuss all things agency operations, not to mention its value in terms of scaling your agency. • Why Agency Operations are Often Ignored 1:12 • Defining Agency Operations Vs Project Management 4:21 • Critical Agency Operations Skill Sets 8:00 • Where Operations Managers Get Bogged Down 12:38 • Helping an Operations Manager Grow & Add Value 17:27 • How Ops Managers Contribute to Agency Profitability 23:28
The Agency Profit Podcast · Jhana Li, Marcel Petitpas
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Show Notes
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GUEST LINKS:
- Jhana's LinkedIn linkedin.com/in/jhana-li/
- Jhana's Instagram instagram.com/thejhanali/
- Spyglass Ops spyglassops.com/
- [email protected]
ABOUT: JHANA LI
Jhana Li has over 4 years experience specializing in operations for digital startups. At the start of her career, she served as COO for two 7-figure businesses (an agency, followed by a coaching program for marketing agencies). Since then, she's become an operations consultant to dozens of agencies, plus Ops Coach to hundreds more!
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