Client Criticism Makes Your Business Better | Episode 009
Audio is streamed directly from the publisher (media.blubrry.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
As you start and grow your agency, you'll deal with client criticism. You can either let it annoy you or let it make you better. Criticism can be rooted in miscommunication, poor delivery, or even your client simply having a bad day.
We've dealt with our fair share of client criticism in the past and felt like it would be good for us to share how we deal with different types of criticism as well as how to spot the differences.
All of the criticism we've received for our agency services has made us better. It's caused us to:
- Redefined our services
- Set better expectations with the client
- Provide simple value that wasn't there before
----------------------------------
Our recommended agency tools:
everbrospodcast.com/recommended-tools/
----------------------------------
⭐⭐⭐⭐⭐
As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.
----------------------------------
Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:
YouTube: @agencyu
Twitter/X: @theagency_u
LinkedIn: linkedin.com/company/agencyu
Facebook: facebook.com/theagencyu
Instagram: @theagencyu
Reddit: r/agency & u/JakeHundley
TikTok: @agency.u