Thanks For Visiting

What do you do if you have everything you need to start your own management company, but all you’re really lacking is the confidence to move forward? Katie Raboy is the owner and manager of The Cabin Collection, an exclusive collection of high-end cabins in Broken Bow, Oklahoma. She began self-managing her own cabin, California Dreaming, in March of 2020, and recently grew her business into The Cabin Collection in September of 2020. We talk all about taking action before you’re ready, finding your confidence, and setting boundaries for yourself and your mental health so you can make it through those burnout moments.Resources:thecabincollection.comInstagram: @the.cabin.collection#STRShareSunday: @thenewhampshiregetawayAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Tori and Seth Bolt are the Superhosts behind Bolt Farm Treehouse, the #1 Airbnb in South Carolina. They are dedicated to creating inspiring luxury nature retreats that help travelers reconnect and experience transformative travel, and they have some incredible tips. They’ve welcomed more than 2,000 guests from 25 countries, earning them over half a million dollars and garnering them over 650 five-star reviews.If you’re in the short-term rental space, you’ve probably seen pics of the Bolt Farm Treehouse before — it’s gorgeous — and they have a new property launching next week! Whether you want to learn how to create unique and meaningful experiences that create lifelong customers or just want to know how you can be one of the first people to stay at their new nature retreat, this episode is going to be a blast!Resources:Instagram: @boltfarmtreehousewww.boltfarmtreehouse.comGet the ultimate hosting cheatsheet: thanksforvisiting.me/hostinghandbook#STRShareSunday: @basecampatcedarfork“The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company”Are you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Sometimes it takes a near-death experience to make you realize you’re not doing what you are meant to do.Kate Buhler is a consultant and trainer for luxury sales and service. She has over 25 years experience in hospitality, retail management, and cross-cultural sales. Lately, she’s been working with clients to stay ahead of the trends and competition by keeping current on each “next normal” in this time of COVID-19. When an airplane she was on lost pressure an hour away from landing, she asked herself if she had any regrets — and she confessed to herself that she was focused on making rich people richer, when what she really wanted was to make normal people richer.She offers tips you can use to take advantage of the opportunities and situations we are presented with today so that you can learn how to thrive during a pandemic.Resources:profitabletotrain.comJoin our email list to learn more about Kate’s special coaching opportunity: thanksforvisiting.me#STRShareSunday: @mossyhollowcoveAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Tricia at @lakesuperiorvacations asked us a question about house rules and what a host should include on their list of rules. If you’re like us, you may have an adverse reaction to the word “rules,” but they are imperative to your short-term rental, and it’s important that your guest knows what they are. It helps everybody! So, let’s talk about creating rules for your space and how to communicate them to your guest.Resources:docusign.com#STRShareSunday: @villasignorAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Robert Abasolo is a tiny home builder, “glampsite owner,” and Airbnb Superhost. Passionate about sharing his knowledge, he started a Youtube channel at the beginning of 2020 and was recently named Youtube's Creator on the Rise. Rob consults on how to build tiny homes around the country and how to set-up glamp listings on Airbnb. In this conversation, he shares how he made the leap into the world of short term rentals, how he then went on to becoming a rising YouTube sensation, and how he made the plan to scale up his short term rental business over time. He’s also incredibly transparent about how much money he makes through his rental properties, and he has insight to help whether you’re just starting out or looking to scale up.Resources:youtube.com/c/RobuiltInstagram: @robuiltHop into the Joshua Tree Harebnb! 300sf tiny home - Tiny houses for Rent in Joshua Tree, California, United States#STRShareSunday: @thenenenest.kauaiAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

In the rental industry, we all REALLY depend on our turnover teams. They’re an essential part of making sure business runs smoothly and that our guests are happy. So what do you do if you notice room for improvement, but don’t want to come across as rude or obsessive?This is not about your demands as the host, it’s about giving the guest the best experience possible. Keep in mind, no one is going to care about your business as much as you do. That being said, your turnover team is operating their own business, and they want to keep their client (you) happy just as much as you want to keep your guests happy. Let’s look at how you can communicate with your turnover team without being too harsh, but still get everything you need to run your business.Resources:#STRShareSunday: @thetahoehouseAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Never stop experimenting — that’s the theme of this conversation with the people behind POP Rentals.Sarah Nie is a professional vacation rental manager and director of guest experiences at POP Rentals, a company she founded in 2011 and will soon be operating with Karen Gleason of POP Realty Group. Their team helps anyone buy, sell, or rent in western North Carolina. With Sarah’s expertise in technology and helping others take full advantage of it and Karen’s over 20 years of real estate experience, they’ve managed to take their individual strengths and combine them into a business that is greater than the sum of its parts. They both have a few topics they brought to discuss how they’re managing their rental business, and how they continue to experiment with doing things differently to remain competitive and bring in more revenue.Resources:[email protected]/poprentals#STRShareSunday: @littlerivertinyhouseAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

The turnover process is the foundation of a thriving rental business. If you’re not ready for that next guest, they are going to let you know.One role we haven’t discussed before is that of the inspector. Whether you’re doing your research before you start renting, you’re just starting, you’re feeling hosting fatigue, or you’re a seasoned renter with hundreds of units, this information will be relevant to you. Utilizing the role of inspector effectively can be an absolute game-changer for your business. Let’s talk about how you can implement this in your business, shall we?Resources:thanksforvisiting.me/hostinghandbook#STRShareSunday: @alittlesouthernstayAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are in the process of launching our Stage to Rent Academy course for anyone who wants to create a living furnishing and designing short-term rentals. So, we wanted to go over some of the questions we have received during our webinars! Regardless of whether you’re a designer, stager, owner, or host, these questions and our answers will add value to your business and get your wheels turning.Resources:#STRShareSunday: @appalachianaframeAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Ready for a healthy dose of practical pricing education?Meg Park has been working in the vacation rental industry since 2007. She answered an online employment ad for a vacation rental company in Hilton Head Island and got a job working in the key office, and since then, vacation rentals have become her passion. She has an undergraduate degree in marketing, so she quickly moved onto marketing coordinator, then marketing manager, and then marketing and sales. We discuss all the ins and outs of pricing your property and how to balance it for shorter and longer stays, how far out to manage pricing, and more.Resources:Click here to for your free 30 Day trial and $30 credit of Beyond Pricing!megparkmarketing.com#STRShareSunday: @theinnbetweentxAre you ready to master your hosting business without sacrificing guest experience? Click HERE for our free workshop! Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Is your short term rental fit for stardom?Levi Kelly is a YouTuber with over 150k subscribers—which he gained in just one year—with some videos reaching millions of views! He specializes with touring unique Airbnbs from all over the world, such as tiny homes, container homes, tree houses, and more. He also has a show with the Design Network called Tiny BNB. He’s visited over 70 unique Airbnbs and he believes that having an all-around superb Airbnb is necessary starting now.Resources:youtube.com/levikelly@levimkellyAIRBNB MANSION HOUSE TOUR! (Got Scammed)Shipping Container Cabins in Hocking Hillsheavenlyhosts.comstayamo.com74 | How to Market & Brand Your Short Term Rental Business | with Tayler Smith18 | The Box Hop: A Container Airbnb#STRShareSunday: @bellehavencottageThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

You may have entered this business with short-term rentals in mind, but there are SO many ways to make money off of your property. Why limit yourself to just one?In our last episode with Brett and Ashley Nobles, we talked all about location rentals, and we want to revisit the topic a bit. If you are just charging your nightly rate for a location rental, you are leaving a lot of money on the table—and opening yourself up to some serious liability. Let’s walk through some of the things you need to consider when hosting photo shoots, video, or corporate meetings at your location.Resources:yourincomespace.com use code TFV30 for 30% off the program#STRShareSunday: @tinymountaincabinThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We want you to make money in all sorts of different ways—and that can mean more than just nightly stays!Our guests Ashley and Bretty Nobles are going to introduce you to a great way to diversify your rental business: hourly location rentals. They are a husband and wife duo who, in just five years, have hosted more than 800 bookings over their short-term rental and location rental businesses. They’ve appeared on Refinery29’s “Sweet Digs” series on YouTube and have serviced clients such as Google, Facebook, Amazon, and Netflix at their properties. So, they know a thing or two (or three) about successful location rentals! On top of that, this power couple offers online training to help educate their community on creating unique short-term rental spaces. We discuss all the ins and outs of location rentals, why you should consider them, and how to prep your space.Resources:https://yourincomespace.thinkific.com/courses/101?ref=3d3dc1Use the code TFV30 for 30% off the Your Income Space [email protected] Sweet Digs#STRShareSunday: @thebuttonbushcottageThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Naturally, every host is concerned with starting and running their listings. But what do you do to efficiently—and ethically—close down a listing without all the overwhelm?Tracey Northcott has been an Airbnb Superhost for nearly a decade and a guest experience specialist consultant for the last two years. She’s a writer, a speaker, a mentor, and she lives in Tokyo, Japan. She’s had to really look at her short-term rental business as a business and focus on the properties that are going to give her the biggest bang for their buck while closing down other listings. We talk about what you need to keep in mind to do this safely, effectively, and legally.Resources:tracey-northcott.com@traceynorthcottconsultingWholehearted Host Club: [email protected]#STRShareSunday: @belonghere.coThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Is there something you know now that you wish you had known months or years ago that would have made you much more money?Well, why not learn from the paths of others who have done this work? We may not be able to turn back time, but we can pass on that knowledge to help others speed up their journey! Enter Ashley Wilson. Ashley’s blog is At Home with Ashley, where she writes about home decor, DIY, and decorating on a budget. She has a short-term rental in Florida called Pink Palm Hideaway, and another coming up this fall in Utah called Fairview Cottage. We’re going to give her some coaching on how she can increase her earnings for her property, which should help all of you figure out what questions you need to ask and where you might need to start tweaking things.Resources:athomewithashley.com@athomewithashley@pinkpalmhideawayAshley’s Airbnb: Pink Palm Hideaway + Fairview Cottagesmartbnb.io#STRShareSunday: @lacasitacacaoThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

From planes to trains to automobiles, the Smith family has turned their one-of-a-kind getaway into a family business. A rusted, empty World War 2 train car sitting on the edge of the family’s property sparked the pursuit of a dream to share their creative visions and host unforgettable getaways—which expanded into three truly unique spaces. One of the truly impressive aspects of the Smith Family B&Bs is the stellar marketing and branding they’ve put together. Though all three of their properties are entirely unique, they can all stand together side-by-side cohesively, and much of that is thanks to Tayler’s expert branding. We talk about very tactical steps, from what hashtags to use and how to find them, how to make your branding and messaging consistent, and some of the best investments you can make in marketing. You’re going to learn a ton!Resources:Learn more: platform1346.comInstagram: @platform1346Email: [email protected]: squarespace.comTezza: shoptezza.com/pages/tezza-appVSCO: vsco.coSnapseed: snapseed.onlineGeotagging: geoimgr.com#STRShareSunday: @thewilsonhausThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Whether you are on the management side of a short term rental or you have your own short term rental and hope to hire a manager someday, understanding rental management agreement contracts is essential. We’re going to discuss five often overlooked points of a management agreement that apply equally to both owners and managers. While no two businesses are the same in this industry, it’s important to pause and take the time to set yourself up for success.Resources:#STRShareSunday: @sedgwick_chaletThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We’re getting down and dirty with cleaning with Jill Mason, the founder and CEO of VRScheduler.com. She’s been working with property managers and cleaning companies for over four years to make them more efficient and accurate, and she’s recently pivoted into staff training with her new cleaning certification program. We have always highly recommended showing proof of the hard work you put in, and getting certified to prove that your cleaning process is safe has massive benefits for you AND your guests.Resources:Learn more: VRScheduler.comGet Certified at CleaningCertification.com Save 20% on all courses with code: TFVEmail: [email protected]: linkedin.com/in/jill-mason-9451b9149/#STRShareSunday: @goldpancabinThanks for Visiting is a production of Crate MediaMentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

We’re always looking for great ways to elevate our guest experience, and one easy way to do that (and make more money!) is by offering concierge services. Meghan Alfonso is the CEO and founder of GAT, otherwise known as Girl (or Guy) About Town, a concierge company in Arizona. We talk about what concierge services you could offer, how to handle setbacks in this line of work, reaching out to local businesses for referrals, and more.Resources:Learn more: girlabouttown.orgInstagram: @_girl_about_town_#STRShareSunday: @thetinyshedThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

What if you could simplify the way you run your short-term rental business? Margot Schmorak is the CEO and co-founder of Hostfully, a property management software company that services thousands of properties worldwide and helps you do just that. Hostfully helps to automate guest communications, distribution across multiple platforms, and integrates with other companies in the vacation rental space. They empower property managers with an essential platform to be able to make choices about how they run their business. Whether you’re big or small, Hostfully can help you get your properties in front of as many guests as possible and make your life and your business easier.Resources:www.hostfully.comHostfully Guidebooks: hostfully.com/guidebooks-feature-overviewHostfully Reports: reports.hostfully.com/dataHostfully Maturity Model#STRShareSunday: @sunriversiestaThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Are you interested in hopping into the rental world full time but unsure of where to start or how the numbers will shake out?The world of co-hosting is an amazing place to start, especially if you are interested in the short-term rental or vacation property world. Your income can be whatever you make it. We’re going to dive into the exact numbers and hours invested into a property and outline how you can make supplemental income all the way to full-time income in order to replace your career.Resources:#STRShareSunday: @chick_inn_on_mainThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

When people talk about starting a new business, one topic that doesn’t get enough attention is choosing your customers — but this is imperative to running a successful business. Co-hosting is one of the biggest opportunities out there for building a business, and you can start making money right away, but your success depends greatly on which hosting clients you choose to work with. Every property you add to your portfolio is essentially another business in itself. You need to be intentional, thoughtful, and cautious when taking on new clients. Trust your gut, and only work with people who have the same goals you do. That is the quickest way to growth and success.Resources:#STRShareSunday: @caserockcabinThanks for Visiting is a production of Crate Media. Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Things are opening back up in the US! While we all take a moment for a collective sigh of relief, remember that COVID-19 hasn’t gone anywhere just yet. How can you prepare yourselves for a second wave and potential future stay-at-home orders?To talk about that we have returning guest Steve Trover. He’s been in the vacation rental industry for over 20 years, so we lean on him and his expertise in preparing for the future. Nobody saw COVID-19 coming, but now that it’s here we have a chance to look ahead and prepare for what could potentially come in the future.Resources:Learn more: laveerandco.comLinkedIn: linkedin.com/in/vacationrentalconsultantGRYPHON Guardian Advanced Parental Control System & WiFi Security RouterAmazon Eero Pro Mesh WiFi System#STRShareSunday: @avocadoacresThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

How do you juggle owning two businesses, starting your first short term rental, and filming a TV show at the same time? That’s what Brad and Heather Fox, a married couple who own Fox Homes & Realty and Foxwell Design, ended up doing. They share the story of how this all happened, what factored into their decision when buying a property, and tips to stand out from other listings.Resources:Learn more: www.eichlerpalms.comInstagram: @foxhomesmn#STRShareSunday: @vinn_montenegroThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Catherine Williamson is one half of the very popular blog Beginning in the Middle. She and her husband are designers, renovators, and Airbnb Superhosts. In 2013, they moved from New York City to Columbus, Ohio, where they noticed a gap in the market for unique, well-designed spaces. They decided to pursue their passion for design and hospitality and have been working together to restore old homes ever since. What started as renting a single room grew over time into a whole fleet of short-term rental properties. She gives us tips and strategies to get started in the rental business and how to scale that business over time.Resources:Beginning in the Middle: @beginninginthemiddleCatherine’s Properties: @thevillagehost#STRShareSunday: @thecabinatscenichillsThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Is downtime in your business leaving you feeling down? Don’t worry! We’re going to outline 5 things you can do during a downtime — whether it’s a slow season, you need to take a break from hosting, or for any other reason — to make your listing even better when you’re rarin’ to go. Downtime is the perfect time to take care of those “I’ve been meaning to do that” tasks, so take advantage of that time and make your listing and your property even better.Resources:Proper Insurance: proper.insurePricelabs: pricelabs.coWheelhouse: usewheelhouse.comBeyond Pricing: beyondpricing.com"Speak to the Manager" Haircut#STRShareSunday: @thebayfrontapartmentThanks for Visiting is a production of Crate Media. Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

We’ve talked about safety before, and we’ve talked about cleaning, but one thing is now clear in a COVID-19 world: Cleaning is safety. We have our safety expert, Justin Ford, back on the show this week to talk about how things have changed dramatically since his last appearance. Guests are concerned about the safety of short-term rentals, so how do we address those fears and concerns, while making sure our properties are as safe as possible for them?Resources:Breezeway: www.breezeway.io | Instagram: @breezeway.ioFacebook Page: https://www.facebook.com/vacationrentalsafety/LinkedIn: https://www.linkedin.com/in/captjustinford#STRShareSunday: @westendwhiskawaynashvilleThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbookHosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Everyone wants their property to stand out from the crowd, and one way to do that is through experiential properties. These properties take their guest experience to the extreme. Bryndee Barton, the designer at Loma Homes, has an incredible Star Wars-themed rental that you can experience right now. She started in the more traditional real estate realm and now she focuses on managing Airbnbs that take their guests’ stay to the next level. We dive into all of the work that goes into creating these themes and properties, finding investors for your Airbnb rental, finding trustworthy people, and the extra staging that goes into a property as special as this.Resources:Learn more: loma-homes.comInstagram: @lomahomesFacebook:facebook.com/lomavacationrentals#STRShareSunday: @themuldrowhouseThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

It’s totally possible to build an epic rental business! Steph, the owner of EpicBnb — a Nashville-based hospitality company specializing in design, short-term rental management, and consulting — tells us all about how she is currently building out her own business, from picking which properties to manage, to building out a team, to working with her local associations to strengthen the rental industry.Resources:epicbnb.comInstagram: @epicbnb#STRShareSunday: @thelodgeonclearlakeThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hosting Handbook | Get everything you need to fast track your way to Superhost at thanksforvisiting.com/handbook

Is mid-term the new short-term? The typical length of stay, at this point in time, is drastically changing. How is your business going to adapt and pivot in order to have the best chance of surviving and thriving, now and into the future? Mid-term rentals are a great opportunity, so let’s talk about what they are and how you can take advantage of them.Resources:AirbnbHomeAwayVrboHousingAnywhereHouseStayNestpick2nd AddressHomelikeSpotahomeRoomster31 | InnTown Stays: A Unique Short-Term Rental Business That Helps People Recovering from a Disaster | with BJ Allmon#STRShareSunday: @the_hillside_houseThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are in a very weird time, and we don’t know exactly what the other side of it will look like.We’re going to go over nine ways you can pivot your short-term listing, whether that’s during a slow season, a huge event comes to your area, or any unexpected circumstance occurs. These tips are meant to be timeless and apply to any rapid change in direction.Resources:#STRShareSunday: @208studioThanks For Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are dealing with a virus that has taken the world by storm. It doesn’t matter how long you’ve been alive, there hasn’t been anything quite like this in living memory. Not long ago, we talked about how you should handle cancellations. Now we are starting to settle into a new normal, and there have been several new updates to the situation we would like to address. Let’s take advantage of all of our resources until the short term rental business bounces back with a vengeance!Resources:250 Million to Support HostsSuperhost Relief FundAirbnb COVID-19 Relief#STRShareSunday: @sulfurridgeThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We know adulting is hard but trust us: proper insurance is essential! It is going to benefit you, your guest, and your property (whether you own it or not). Darren Pettyjohn is a co-founder at Proper Insurance Services, which offers a custom insurance product designed for vacation rental and short-term rental owners. Darren is here to answer all of our questions about insurance as it relates to you and your short-term or vacation rental, wherever it is you fall in the process.Resources:Learn more about Proper Insurance here.House Fire Prompts $1 Million Dispute With AirbnbMan says short-term rental policy cost him thousands of dollars#STRShareSunday: @thebrasscactusazDisclosure: Some of the links above are affiliate links. At no additional cost to you, we will earn a commission on any purchases made using those links.Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

There’s one area of safety that pretty much everyone in the short-term rental game has to consider: dryer safety. To give us all the details, we are once again joined by our resident safety captain, Justin Ford!Justin tries to make safety exciting, and so far he’s done a great job of it. He’s a former US Coastguard safety officer, and he started the largest vacation rental company in the Northeast, which led him to what he does today as the director of safety and certification programs at Breezeway, a software company that makes it easier to manage property care and maintenance operations.Resources:Breezeway: www.breezeway.io | Instagram: @breezeway.ioFacebook Page: https://www.facebook.com/vacationrentalsafety/LinkedIn: https://www.linkedin.com/in/captjustinfordAmazon: Nylon Chimney Cleaning Brush#STRShareSunday: @thecovecabinThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Whatever your mission is in this journey of short-term rentals, revenue is going to be a common driving factor. One of the common shortcomings when it comes to vacation rentals is not properly compensating yourself for all the services you provide. You may be trying to pass on as much of the savings to your customer as possible, but if you aren’t taking care of yourself, you’re going to risk burnout. Sharon Keefe joins us today to talk about simple, actionable things you can do to raise the revenue of your rental properties so that you can grow effectively.Sharon has spent the last 17 years in the hospitality space and her passion for the last 14 years has been in the vacation and short-term rental industry. She coaches and teaches how to run the business more efficiently, increase positive guest reviews and make more money.Resources:VRM Advocate: https://www.vrmadvocate.com/LinkedIn: www.linkedin.com/in/sharon-keefe-what-you-measure-and-monitor-will-improve-37600a9/#STRShareSunday: @bungalow211Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Unless you’ve been living under a rock, you’ve heard about the coronavirus disease. We wanted to address some of the questions and concerns hosts may be facing, including cancellations, cleaning questions, and how to handle reservations.Resources:WHO Advice for the Public: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-publicWhat if I need to cancel because of an emergency or unavoidable circumstance?: https://www.airbnb.com/help/article/1320/what-if-i-need-to-cancel-because-of-an-emergency-or-unavoidable-circumstanceAirbnb Cancellation Policies: https://www.airbnb.com/home/cancellation_policiesAirbnb Updated Extenuating Circumstances Policy: https://news.airbnb.com/updating-our-extenuating-circumstances-policy/Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Do you want to grow your short-term rental side hustle into a full-time gig?Steve Trover is an expert at scaling businesses. He got into the vacation rental industry in 1997, where he started helping others manage their own properties. He eventually went on to scaling his own management business, eventually managing over 350 properties and 100 employees. He now helps vacation rental companies identify, hire, and retain the right people for the right seats. If you’re interested in scaling your STR business, what do you need to keep in mind? That’s what we’re here to talk about!Resources:Steve’s LinkedIn: linkedin.com/in/vacationrentalconsultant#STRShareSunday: @thehoneybearcabinThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We’ve talked about this topic a TON, but we’ve yet to have a professional photographer on the show. That’s why we’re so excited to have Matthew Garsky, who has been photographing Airbnb properties for several years now — he’s even been hired by Airbnb to do photography!Resources:Instagram: @matthewgarsky#STRShareSunday: @_thepondhouseThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are on the road this week for a short term rental sponsored SLEEPOVER! And we are visiting Becky Rhey, a fabulous host with an impeccable sense of style. She talks about what the transition from flipping to rental was like, how she finds decor for her rental, allowing photographers to use her space, and collaborating with local businesses.Resources:Instagram: @rebeccarhey | @1920granddame#STRShareSunday: @bensondwellingThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Sharon Keefe is back on the show! As a reminder, Sharon has spent the last 7 years conducting knowledge management in the vacation rental space and coaching others on how to run their rentals better and make more money. No matter where you are renting, we all have the same mission, and we all need to do better so our neighbors and communities can be excited to have short term vacation stays in their town. Sharon has spent the last 17 years in the hospitality space and her passion for the last 14 years has been in the vacation and short-term rental industry. She coaches and teaches how to run the business more efficiently, increase positive guest reviews and make more money.Resources:VRM Advocate: https://www.vrmadvocate.com/LinkedIn: https://www.linkedin.com/in/sharon-keefe-what-you-measure-and-monitor-will-improve-37600a9/#STRShareSunday: @adirondackserenitystaysThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Hosting is a challenge, and we want to know if you’re up for it!We want to prepare you for what we call “hosting fatigue.” There are going to be challenges to deal with, but if you know they’re going to come, you can prepare for them.Resources:#STRShareSunday: @tokyofamilystaysThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

As promised, Justin Ford is back to talk about all things safety! We’re going to keep him on as a recurring guest all year, and today he’s going to talk about 8 danger zones in a short-term rental.In case you missed the first episode, Justin is a vacation rental safety expert. He works at a company called Breezeway, a property operations & services platform. He understands what it means to be a host, but he also understands why safety needs to be your top priority.Resources:Lofgren Family Initiative: www.lofgrencoinitiative.orgJustin’s LinkedIn: www.linkedin.com/in/captjustinfordProper Insurance: proper.ositracker.com/145062/8728Breezeway: www.breezeway.io | Instagram: @breezeway.ioBreezeway CEO on the Today Show: www.today.com/video/homesharing-what-to-know-before-you-book-73130565982DwellSafe: www.facebook.com/dwellsafeNatural Gas Detector: www.amazon.com/Natural-Detector-Sensitivity-Detection-Monitor/dp/B081H1QVD8#STRShareSunday: @thedawsonhouse_Thanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are all about education here on the show, and when we are really experts on something, we want to share it with you. One of those things we want to share with you today is how to make more money and diversify your income using staging or designing skills applied to the short term rental industry. Today, we have 7 ways you can make more money as a stager, designer, or host.Resources:Sign up for our Stage to Rent Course: thanksforvisiting.me/stagetorent#STRShareSunday: @flippinwendyThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Sharon Keefe has spent the last 7 years conducting knowledge management in the vacation rental space. She is a vacation rental property management pro, and we’re so excited to chat with her. She coaches other vacation rentals on how to do better, be better, and make more.While vacation rentals have been doing this for a while, their mission overlaps so, so much with short term rentals. But there are also a lot of misconceptions out there between a professional vacation manager and an Airbnb host. Sharon has spent the last 17 years in the hospitality space and her passion for the last 14 years has been in the vacation and short-term rental industry. She coaches and teaches how to run the business more efficiently, increase positive guest reviews and make more money.Resources:VRM Advocate: https://www.vrmadvocate.com/LinkedIn: https://www.linkedin.com/in/sharon-keefe-what-you-measure-and-monitor-will-improve-37600a9/#STRShareSunday: @mystudiobcThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

It is your responsibility to make sure your property is safe for your guests! To drive home the importance of safety, we talk with Justin Ford, Director of Safety at Breezeway, a software company that makes it easier to manage property care and maintenance operations. Justin focuses on the operations side specifically, helping property managers and owners maintain safety of vacation rental properties and short term rentals.Resources:Justin’s LinkedIn: www.linkedin.com/in/captjustinfordProper Insurance: proper.ositracker.com/145062/8728Breezeway: www.breezeway.io | Instagram: @breezeway.ioBreezeway CEO on the Today Show: www.today.com/video/homesharing-what-to-know-before-you-book-73130565982DwellSafe: www.facebook.com/dwellsafe#STRShareSunday: @1920granddameBecky’s personal profile: @rustandfoundThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Mistakes are going to happen when you have an Airbnb, and that can be kind of scary. We’re going to share the experiences we’ve had and how we bounced back in hopes of alleviating some of that fear. You are not alone if you’ve made a mistake. No matter how good you are, things are going to happen, and what matters in those moments is how you handle it.Resources:Automated Messaging: www.smartbnb.io#STRShareSunday: @thevermontaframeThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We’re going to talk about a lesser-known strategy for growing your short term rental business: rental arbitrage. What exactly is it, what benefits can it provide, and what are the risks involved? We lay it all out, including our personal thoughts on it, so you can decide whether or not rental arbitrage is right for you.Resources:Check out www.niido.com#STRShareSunday: @enchantedviewcabinThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

What kinds of things could you learn from chatting with a former Airbnb employee?Well, Danny Rusteen is a former Airbnb employee, and this has opened a lot of doors for him! After working for them in accounting for two years, he ended up working in a marketing role bringing in hosts, and then for an outside company optimizing hosts’ listings.He has a ton of info to share with us, including a few tips from his book, Optimize Your Bnb.Resources:Book: Optimize YOUR BnbWebsite: https://optimizemybnb.com/Hostfully: https://www.hostfully.com/Airbnb Guide: Airbnbguide.com#STRShareSunday: @cabanacariocaThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Do you have burning questions about starting up your first short term rental? What if your tenants throw a big party? What if someone gets hurt? The questions are endless!We had the pleasure of meeting Jesse Gross, CEO and co-founder of Makomi, which is a short term rental management company. He has so much experience, because they manage properties from all over.We’re going to talk about the “What If’s” that could happen to your property, and hopefully put your mind at ease!Resources:Find them at www.makomi.comE-mail and get in touch at [email protected]#STRShareSunday: @peachstatepadThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

How do you keep up high occupancy rates? You have to market!Kelly Rauch is a marketing expert. We want your short term rental to be the best that it can be, and offer the best guest experience it can, and for you to have high occupancy rates. Marketing your property is going to help keep your occupancy rates high.We’ve talked with Kelly before on social media marketing and having your own website, but today we’re going to be talking on of the most tried and true marketing methods: building an email list. We’re going to talk about some of the best ways to get those emails and then what the heck you should send them!Resources:Learn more at www.golocalanywhere.comKelly’s Instagram: @kellykrauchKelly’s STR: @casapalmarsayulitaMailchimp: www.mailchimp.comThanks for Visiting is a production of Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.