Season 2 · Episode 23
S2:E23 – “The more we can perfect communication, the better the results.” — Jim Butler
Tell Me Why · American Airlines
August 28, 20198m 20s
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Show Notes
In the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.