
Season 2 · Episode 17
S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie Driscoll
Tell Me Why · American Airlines
July 10, 20195m 39s
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Show Notes
In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.