How Gallagher Built Enterprise AI on Culture and Data First
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
December 22, 202521m 22s
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Show Notes
What if the key to enterprise AI wasn’t a tool, but a mindset?
Mark Bloom, Global CIO at AJ Gallagher, joins Technovation to share how the 70,000-person insurance giant is scaling AI by leading with data quality and cultural alignment—not flashy tools.
In this episode, Bloom details:
- How Gallagher eliminated 800+ data silos to centralize insight and enable AI
- Why crowdsourcing use cases from employees unlocked adoption at scale
- The shift from efficiency gains to revenue-focused AI
- How culture helped overcome resistance to data consolidation
- His dual perspective as both CIO and board member