The Life-Changing Impact of Just a Few Words

Dino Luna was about to become a pilot but switched careers after accidentally falling in love with teaching. Now a veteran educator, Luna reflects on what it takes to be of service to his colleagues as an instructional coach. He also shares a touching story about a former 5th grade student who took time, years later, to tell him about the profound effect he had on her life. Turns out it was just a few kind words of encouragement. "You never know what simple thing you will do that will have a profound impact," Luna says.