Guest Reservations: Hidden Fees, Fake Websites
Sydney News Today | 2 Min News | The Daily News Now! · The Daily News Now!
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Show Notes
Guest Reservations third-party travel site under fire for deceptive practices, including hidden fees and fake hotel websites. Users face surprise charges, often 30% more than quoted prices. Site uses tactics like countdown timers to rush bookings and bury total costs in tiny print. Hotels deny affiliation, yet bookings arrive labeled from bigger names. Victims push for probes into possible consumer law breaches. Advocates call it a deceptive model built on dark patterns, with Google criticized for prioritizing high-bidding ads. Australian officials promise quick laws against drip pricing and manipulative designs.
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