492: How to Surprise and Delight Customers and Leave a Lasting Impression with InkPact CEO Charlotte Pearce
Support is Sexy · Elayne Fluker: Author, Speaker, Consultant, Coach
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Show Notes
Charlotte Pearce is founder and CEO of the innovative company, InkPact, which blends the personal touch of handwritten notes with technology that allows you to reach out and delight customers, clients and contacts at scale. On this episode of the Support is Sexy podcast, Charlotte talks about how she blended the personal touch with technology, the importance of surprise and delight for your customers, how to create a win-win-win and how pushing yourself just two millimeters more can lead to your succes
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