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10 most common student loan servicer mistakes
Episode 36

10 most common student loan servicer mistakes

Student Loan Planner · Travis Hornsby

August 6, 201941m 25s

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Show Notes

Most people don't seem to like their student loan servicer — and for good reason. Here are the 10 most common student loan servicer mess-ups and why they happen.

In today's episode, you'll find out:

  • The 10 most common student loan servicer mess-ups
  • Why servicers urge switching to Revised Pay As You Earn (REPAYE)
  • How switching to REPAYE can hurt some borrowers
  • Why inaccurate payment counts for loan forgiveness happen
  • How to get your payment count fixed
  • Why inaccurately reporting your spouse's income is a bad idea
  • How to find out the repayment plan you're actually on
  • Why you shouldn't wait on Public Service Loan Forgiveness (PSLF)
  • Why you should use your tax returns to report your income
  • How "paid ahead" status happens
  • Why servicers will sometimes put you in forbearance or deferment
  • Why servicers will avoid answering questions
  • Why servicers don't always tell you about your loan options
  • How did loan servicing get this bad?
  • Congress' role in bad student loan servicing
  • Why the government won't spend on better loan servicing
  • What incentives might improve student loan servicing

Full show notes at: http://studentloanplanner.com/36