Start With A Win

Our guest on this episode of Start With A Win is Tony Giordano. He is an author, speaker, coach, and realtor out of the Los Angeles area. Tony got into real estate at a young age, and he quickly achieved success. During the market collapse of 2008-2009, he lost everything—literally. In October of 2009, he decided to start back at the bottom and reinvent himself as a real estate agent, recognizing that sometimes winners lose games, but they don’t have to stay down. He started experimenting with building up his online presence in 2010, and he has never looked back. He says being a digital agent means looking at social media as the “new front door” where you will meet new leads, connect with people, and close deals. Two of the mantras of being a digital agent are “contacts = business” and “virtual = video,” meaning the more contacts you have online, the more business you will attract. If you are going to connect with people, you have to utilize video. You have to practice the habit of getting in front of the camera to create content and correspond with people over text and video. Regarding social media itself, Tony believes that you should be where the people are, having a presence on every platform but prioritizing where you spend most of your time and energy. Despite many people getting wrapped up in the technology and every iteration of changes to the algorithm, human interaction of social media never changes. Tony concentrates on connecting with people. He provides the example of being at the dinner table with a couple of people you know and a couple of people you don’t. If one of the people you don’t know says something funny, you don’t ignore them or try not to laugh—you react honestly and make a connection with them in the process. The same should be true on social media. Tony says he uses his tagline “like them, tag them, and add them” regarding interaction with new people on social media. Think of social media as a never-ending networking event, and you will succeed.Connect with Tony:https://www.giordano.global/https://www.risemastery.com/ https://www.amazon.com/Social-Agent-New-Era-Networking/dp/1466317272https://www.amazon.com/social-agent-2-0-update-evolution/dp/1982051833 https://twitter.com/tony_giordano/mediahttps://www.facebook.com/GiordanoIntl/https://www.facebook.com/giordano.globalhttps://www.instagram.com/tony_giordano/?hl=enhttps://www.instagram.com/tonygiordanoteam/?hl=enhttps://www.linkedin.com/in/thesocialagenthttps://www.youtube.com/c/TonyGiordano/playlistsConnect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Summary:It goes without saying that experts are given that name because they have a lot of experience in a certain area or industry. But what might not be so obvious is that their experience includes successes as well as failures. If you want to become an expert, you will have to put in the time to experience the good and the bad and apply the lessons you learn to future endeavors. Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/

We are almost a year into the COVID-19 pandemic in the United States. Some businesses still haven’t adapted to the new needs of their customers. Jay Baer—a thought leader, keynote speaker, and advisor to many notable clients—shares his perspective with Start With A Win listeners that COVID-19 has provided an unprecedented opportunity for business growth if business owners are willing to take it. Right now, every business is a start-up because every business is having to reinvent themselves to accommodate the restrictions, changes, new expectations, and new needs of the business environment and consumers. People have adopted new ways of making purchasing decisions. Only the businesses that have kept up with their customers and the market are going to grow. Jay and his team have come up with a framework for achieving the coveted customer experience, which means that when you consistently exceed expectations, price and perfection don’t matter any longer. Instead, customers will be won or lost based on these three qualities: quick, clear, and kind. That framework is what people care about right now, and it is the best way for businesses to differentiate themselves from their competitors. Almost every interaction they have had with anyone in 2020 has lacked those specific qualities. Even if you think you are doing a great job of practicing these qualities, you may be astounded to see the positive changes that would result from intentionally focusing on providing customers with a quick, clear, and kind experience. Consumers will be so pleasantly surprised that they will become unofficial brand ambassadors for you and help bring new business in the door.Connect with Jay:https://www.convinceandconvert.com/https://www.jaybaer.com/ https://podcasts.apple.com/us/podcast/social-pros-podcast/id499844469 https://twitter.com/jaybaerhttps://www.linkedin.com/in/jaybaer Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

While the last episode of Start With A Win focused on recapping 2020 and gleaning lessons learned from past experiences, this episode jumps into setting yourself up for success in 2021. Jon Cheplak joins Adam again on this episode to share his insights and provide a bit of long-distance coaching to Win Nation at the dawn of the new year. Jon talks about the difference between innovation and mastery, saying that while innovators receive praise in our society, they are not known for consistency or follow-through. To achieve mastery, you must have the discipline to handle the monotony that comes with immediate action, personal responsibility, and consistency. He says freedom comes from putting restrictions on yourself to make you stay focused and not be distracted by novelty.To become excited about the process instead of the outcomes, Jon says you should be mission-based and have clarity on your relationship with money. When you understand these two things about yourself, you feel the weight of the requirement to perform, and you are well on your way to setting up micro-commitments to reach your goals. Tiny hinges swing big doors.When it comes to finding alignment and knowing where to start, Jon walks through three topics:What makes you happy? – Spend some time writing down your thoughts.What is the smallest step you can take to move yourself towards that happiness? – Be conscious of the positive triggers, including the things you should say “no” to reach happiness. If you are struggling to see the next step, extend love to other people and see where that gets you.What are the people, places, and things that do (or do not) support your mission? – Take inventory and let go of the judgment of others and the fear of their opinions. Trust is built on consistency. Leaders are the people who stand out regardless of the judgments of others. Jon encourages listeners to think of gratitude as an action word and to see everything as a privilege. Consider whether you are demonstrating gratitude in your daily life and interactions with others. Connect with Jon:https://cheplaklive.com/https://www.instagram.com/cheplaklive/?hl=enhttps://podcasts.apple.com/us/podcast/cheplak-live/id934537153 https://www.linkedin.com/in/joncheplakConnect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Summary:If you want to see the impact that a limiting mindset can have on you, think about this: removing the “t” from the words “can’t” and “won’t” turns them into “can” and “won.” So remove that limiting mindset and begin moving forward in life, knowing that you can start with a win every day.Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/

In this episode of the Start With A Win podcast, Adam talks with his good friend and coach, Jon Cheplak. Jon shares his perspective on the ways people have or have not been putting in the work to become emotionally intelligent and emotionally mature during the crazy year that has been 2020 and provides some concrete advice for getting started on this work in 2021. He reiterates that every human emotion and response is rooted in either love or fear, which is not bad if you embrace them. He says that while the perception is that leaders are stoic, confident, self-aware, and intentional, most of the leadership originates from fear and the proper relationship with it. This dichotomy between power and trust is counterintuitive, but viewing fear as an opportunity for courage changes the whole narrative.Among many other things, 2020 has magnified dramas and traumas, putting a spotlight on those who have not dealt with them appropriately. You can’t do anything about past experiences, but you can draw positive lessons from them. You can apply every positive lesson to future experiences to ensure the past hurts and hangups have not been wasted. The most effective leaders have a handle on their pasts, and they are authentic in talking about what they have learned and reaching out for help when they need it. This ability to manage your emotions and find success through them is the foundation of emotional maturity—essential to personal and professional development. Come back for the conclusion of our interview with Jon during the next episode!Connect with Jon:https://cheplaklive.com/https://www.instagram.com/cheplaklive/?hl=enhttps://podcasts.apple.com/us/podcast/cheplak-live/id934537153 https://www.linkedin.com/in/joncheplakConnect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Adam and Mark are in the Christmas spirit and want to talk all things sentimental on this episode of Start with a Win. They both tend to be last-minute shoppers, and their wives are known to be very specific about what they want, so it usually isn’t too difficult. Adam is particularly fond of Frank Sinatra and big band versions of traditional Christmas carols, perhaps because they bring back memories of his family listening to them on their record player on Christmas Eve under the light of the Christmas tree. Adam and Mark both love “It’s a Wonderful Life” and the stage versions of “A Christmas Carol” over any of the more modern movies. Mark’s most memorable gift was a B.B. gun when he was ten years old, which his dad pretended that Santa had forgotten before pointing Mark to its hidden location. All of us here at Start with a Win want to wish you and yours a Merry Christmas!Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In order to create lift and rise into the air, an airplane has to be aerodynamic, not tethered to the ground, not held back by anything, and not keeping its sights set on the ground. The same is true for you: if you want to create lift and soar to your destination, you have to evaluate what is pulling you down and find a way to eliminate it.Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/

This episode of Start With A Win provides listeners with a framework for planning for 2021 while evaluating the crazy year that was 2020 and regrouping to start next year with a win. Your goal after this episode should be to write out a business plan for Q1 of 2021 that can replicate for the remaining quarters. Take the time to write it down now so you can be intentional with your goals and actions. Your 2021 plan should include these four aspects:Business plan – Walk through these three questions: “Who do you serve?”, “What is their biggest challenge?”, and “Does your product or service solve it?” Consider what business functions are working and which are not, evaluating what you might need to stop, start, or continue. Remember to spend time working on your business rather than only working in your business.People plan – Whether you are a sole proprietor or you have a team around you, sit down and go through each position to gauge results and come up with a plan for what you need to stop, start, or continue. Perhaps like many businesses, you have had to pivot to a different model or structure due to COVID-19. Consider what changes may be needed long-term or short-term to accommodate safety protocols.Customer plan – Your customers' needs have most likely changed since your last business planning session. Listen to what they are saying through the feedback they are giving you directly or indirectly, and put together a plan for things you need to stop, start, or continue.Profit plan – There is no ROI in a goal, only ROI in action. Evaluate what adjustment you may need to make next year to fill in the gaps or make up some lost margins in 2020. If you need help to structure your thoughts regarding where you are now and where you need to go, head over to StartWithAWin.com to download our business plan format!Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Our guest on this episode of the Start With A Win podcast is Katie Lance, CEO and Owner of Katie Lance Consulting, and industry expert on integrating social media acuity into real estate. In the midst of turbulent 2020 we have all experienced, Katie observed a lot of real estate professionals trying to “set it and forget it” regarding their social media, posting things that may or may not be relevant and not engaging with followers. She said some people tend to communicate the bare minimum, such as logistical information about their hours, safety procedures, or their adherence to local ordinances. This practice creates missed opportunities for connecting with audiences on a personal level and being authentic about the state of things. For 2021, Katie’s primary tips for being social smart are to get intentional about how to connect with people and to concentrate on building up a content library that exists outside of social media and can be repurposed for multiple channels. By focusing on these two pointers, real estate professionals can transition from chasing leads to attracting business. The content you create should provide value to your audiences – which could be different depending on the platform – and it should communicate your commitment to serving your clients and prospects, so they want to keep in touch with you.Katie is an avid user of an editorial calendar, a straightforward way to plan and be intentional with your messaging. Sitting down at the end of the year and brainstorming a list of the most commonly asked questions, most engaged with topics, and most common email topics is a great way to jumpstart your editorial calendar for next year. Take a look at your calendar and plot where the topics should go. Consider your business goals and the frequency you’re aiming for, and then leave room for time-sensitive or current events related posts along the way, being conscious of how and where each piece of content can be shared or repurposed. Remember that consistency builds trust.Connect with Katie:https://katielance.com/https://www.facebook.com/KatieLanceConsulting/https://www.linkedin.com/in/katielance Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

When you face pressure in life or in business, what is your immediate response? All responses could be boiled down to two categories – action or emotion – and only one of these is healthy and helpful. You can set your default response to action, which will lead you to getting things done, rather than emotion, which will cause you to get frustrated, distracted, worried, or many other things before you even consider getting things done. Be conscious of how you react by default and work to shift towards taking action instead.Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/

Our topic on this episode of Start With A Win is the top five ways to engage with customers, starting with the simplest and moving up to the methods that make a lot of people squirm. All of these methods will achieve more customer engagement by allowing you to be more present in the minds of your customers and leads.Phone calls – This is the traditional method of engagement, which was the only option before the technological advances of the past few decades, and it remains the foundational component of the customer experience. Even if you initially reach out to customers through a different method, the ultimate goal is to connect with them over the phone. This personal conversation creates an emotional commitment.Email – This is the next level of communication because it allows you to scale your message, reaching more people in less time. With email, your subject line and subhead are crucial for achieving a desirable open rate, so consider using a “listicle” or a group of three. Analysis after the fact is very important in determining why more people didn’t engage and how you could improve the next email or campaign.Video – Video is the way to scale your message and still be present with each customer. In 2020, more than ever before, video is playing a huge role in business and relationships. Evergreen videos have a long shelf-life because people like to see how things are done rather than just reading articles about it. Studies have shown that most executives prefer video to text. Storytelling – By nature, people are attracted to and fascinated by stories. The chemicals and hormones released by this type of connection and engagement create action and lead to loyalty and long relationships. If you take people on the hero’s journey, presenting a problem, agitation, and a solution facilitated by a guide, they will stick with you and want to hear more.Live streaming video – All of the other methods have been building up to this moment, this opportunity, this unnecessarily terrifying action: combining public speaking with video. Rather than letting the fear of public speaking overcome you, be confident and put yourself out there through live streaming video that is dynamic, authentic, and engaging. Facebook, Instagram, Twitter, YouTube, and LinkedIn all offer live video options, so go for it!Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

On this episode of the Start With A Win podcast, we are joined by Kelly Contos, which gave Mark the perfect opportunity to practice his game show host skills during a lightning round of the Newlywed Game. You may be surprised to find out who looks better in glasses and who is the better singer!When it comes to supporting Adam as the CEO of such a large and prominent company, Kelly says that her main objective is to be there for whatever he needs. Sometimes that means making sure he stays on schedule and gets from place to place, and sometimes that means noticing when he needs some human interaction and sending him to the office. Kelly knows how important Adam’s work is to him, but most important are the people around him, so she encourages him to lean into his team.Adam and Kelly are both thankful for their health, the people they choose to spend life with, their freedoms, opportunities, and the successes that have resulted from those opportunities and hard work. Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

During this Quick Win, Adam outlines the 4 W Process that leads to getting in motion and accomplishing your goals. The first W is wish – to work towards something, you really have to want it. The second W is why – this means that you have a genuine motivation to reach the goal and that it is not just a fleeting thought. The third W is when – this puts a timeline on your action. And the fourth W is what – you have to know what you are going to do or nothing will ever get done.Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/

Our guest on this episode of the Start With A Win podcast is Bryan Greene, Director of the Fair Housing Policy Committee at the National Association of Realtors (NAR). Bryan has spent his career helping individuals, landlords, and real estate professionals understand the civil rights laws associated with fair housing and advocating for equality and nondiscrimination. His goal is for landlords, lenders, and real estate professionals to judge people only by the standards they have put in place for legitimate business practices, not litmus tests that will confirm or strengthen their own biases. The Fair Housing Act protects everyone from discrimination and is enforced by the local, state, and federal levels of government, including the US Department of Justice and the Department of Housing and Urban Development.Bryan has seen the shifts in the housing market due to COVID-19, such as the transition to virtual platforms and higher demand driving prices up. He has also seen the intersection of this higher demand with the recent awakening to racial injustice and inequality in that many more Americans now recognize that populations of color have fared worse during this pandemic due, in part, to the overcrowding of their housing situations. The geographic fault lines are apparent now more than ever. Many now recognize that health and housing are interconnected, spurring on the needs for change and more equitable housing for all people in accordance with the Fair Housing Act and overall compassion for humanity. Connect with Bryan:https://www.nar.realtor/[email protected] Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Our guests on this episode of the Start With A Win podcast are Son Nguyen and Dustin Luce, co-founders of the Veterans Association of Real Estate Professionals (VAREP). Son served in the U.S. Navy for many years, and upon being discharged, he found himself uninformed about the programs available to veterans looking to buy homes, namely the VA Loan program. He made the realization that there must be other veterans out there who feel ill-equipped to start the home buying process. Additionally, veterans and members of the military want to have a rapport with their real estate professionals and know that they can trust them. They want to be able to work with someone who they feel understands them, especially coming from the military context.VAREP was formed in 2011 to organize real estate practitioners who are focused on the military and to provide training to those who want to learn as a HUD Housing Counseling entity. Now they have 36 local chapters in 19 states, with 70% of their 7,000+ members being veterans. VAREP’s local chapters offer educational opportunities, they interview subject matter experts on their podcast, and their certification courses are offered on their website. They hope that more real estate agents, veterans, and civilians will become a part of their organization and learn how best to interact with and assist veterans through the home buying process.Connect with VAREP:http://varep.net/Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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Welcome to the second half of this Start With A Win interview with Apolo Ohno, renowned short track speed skater who has become an author, speaker, and philanthropist in his retirement. Apolo has been talking about reinvention, pushing past self-doubt to be able to thrive rather than just survive. Humans, he says, are incredibly adaptable and can reconfigure themselves by mental shifts. Life won’t be easy, but by having the right mindset and being prepared for obstacles, you can experience gratitude and happiness by focusing on the present moment. Apolo’s five principles for navigating any circumstances are gratitude, gift-giving, grit, gearing up personal expectations, and getting into action.Apolo also encourages listeners to remember that you are not alone – you do not have to be alone – and your current situation is temporary – you do not have to live in the what-ifs. He has a few mottos that he consistently reminds himself of: “Don’t think you are – know you are.” And “Process over the prize.” A big part of being intentional with these mottos is setting up micro-routines that will help you track what you need to do to get to the goal. When it comes to limiting beliefs based on your self-doubts or your perceptions of the judgments of others, know that those things will probably happen at some point, so rather than dreading them, create an environment that lifts you. Society is gravitating towards radical authenticity, and you do not need to be afraid to fail. Know that your life is a gift and be conscious of how you are spending it with confidence that you can, and you will accomplish what you want to.Connect with Apolo:https://www.instagram.com/apoloohno/https://twitter.com/ApoloOhnohttps://www.facebook.com/ApoloOhnoOfficialhttps://apoloohno.com/ Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of the Start With A Win podcast, our guest is Apolo Ohno, an 8-time Olympic medal winner, Dancing with the Stars champion, author, motivational speaker, and philanthropist. Apolo's high levels of achievement derived from his childhood by the foundations laid by his father. As a single parent, Apolo’s dad wanted to make sure Apolo was enrolled in plenty of activities and applied the right mental energies to those endeavors. He taught Apolo discipline and work ethic within a growth mindset, emphasizing that he had control over his own effort and consistency. At the age of 12, Apolo watched short track speed skating on television for the first time, and he knew almost immediately that he wanted to get into the sport. Short track speed skating takes place on a 111-meter track with 5-7 athletes on 1.1mm wide skate blades reaching speeds of 35-40 miles per hour and experiencing 2.5-2.7 G’s of pressure at each turn during a race that lasts about 40 seconds. Apolo says that there are hundreds of thousands of variables that could affect each race, so there is great volatility in the outcomes. Speed skating taught Apolo the importance of being adaptable, responding instead of reacting, seeking progress over perfection, and overcoming mental barriers, lessons that he has carried with him into all aspects of his life. When he was 14, Apolo set a goal to go to the Olympics and become the greatest speed skating athlete. While he didn’t fully understand the requirements and sacrifices that would be a part of that process, those ultimate goals drove every daily task and routine he instituted from that day forward. Along the way, he learned the necessity of absorbing inspiration and motivation from all available sources, pushing to see his own potential, and switching on the high-performance mechanism on demand. On a daily basis, Apolo evaluates his final goals, reverse engineers what it will take to reach those goals, and sets milestones for monthly, weekly, daily, and hourly timeframes as necessary. He says that stress and pressure create beautiful things and that pushing past self-sabotage and shifting established paradigms are crucial parts of the growth process.Join us on the next episode for the conclusion of our conversation with Apolo! Connect with Apolo:https://www.instagram.com/apoloohno/https://twitter.com/ApoloOhnohttps://www.facebook.com/ApoloOhnoOfficialhttps://apoloohno.com/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/Leave us a voicemail:888-581-4430

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Our guest in this episode of the Start With A Win podcast is Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, which is one of the leading enterprise software companies in the world. Tiffani believes business is the greatest platform for change, but many businesses are hesitant to embrace or implement change because they are not sure of the next right steps. Organizations of all sizes and various industries have repeatedly asked Tiffani how to grow, engage with customers, and expand reach. She has compiled her advice and knowledge on the subject into her book, “Growth IQ.”In the book, she says it is essential to understand that there is no prescribed “right move." Instead, companies should focus first on their internal inertia. This means leaders need to stay connected to their employees and stakeholders, listening to their feedback, being willing to change, being intentional with their actions, and training employees to do the same. Salesforce has ramped up their communications during COVID-19 to build community and provide value to their employees and stakeholders by holding more consistent video calls, bringing in prolific speakers, emphasizing overall wellness, and encouraging collaboration. Tiffani sees the future of work as a “work-from-anywhere” situation, which will allow for balance, flexibility, and the ability to adapt quickly to changing environments and needs. With this setup, companies can be sure to serve their employees and stakeholders well by focusing on their internal inertia.Connect with Tiffani:https://www.tiffanibova.com/ https://www.linkedin.com/in/tiffanibovahttps://twitter.com/Tiffani_Bovahttps://www.instagram.com/tiffanibova/https://www.amazon.com/Growth-IQ-Smarter-Choices-Business-ebook/dp/B078G2Z994https://www.tiffanibova.com/whats-next-podcast/ Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of the Start With A Win podcast, Adam talks about time and the impacts that emotional maturity can have on making the most effective use of the time you have. Every day is filled with choices, which are conscious decisions based on your emotional maturity (or immaturity). You could intentionally make progress on your goals, or you could get stuck in a social media loop and waste a few hours that could have improved your life and personal or professional development. Parkinson’s Law says that a project will take all the time that you will give it. You could be prepared and block off time for it, or you could wait until the last minute and have a more stressful and less fulfilling experience. One thing that is universal to all humanity is that we will eventually run out of time in our lives, so don’t waste any more time. Recognize that your enemies are Parkinson’s Law and perfection, which is rationalized procrastination, and choose to be intentional with the time you are given. A prime example of this that we have all experienced is how productive we all are right before a vacation. Those things that you have been putting off for weeks will suddenly get checked off of your to-do list when you are a few days out from vacation because you are motivated to do so. If you schedule your vacations ahead of time, set up a hard deadline, and communicate that you are going to be off the grid, you will be amazed how much you can get done before you leave. Links:Chrome Motivation extension: https://chrome.google.com/webstore/detail/motivation/ofdgfpchbidcgncgfpdlpclnpaemakoj?hl=en Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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Clint Bruce is a former NFL player, former Navy Seal, and founder of TRG Ventures. Adam talks with Clint on this episode of Start With A Win about his military career, his football career, and what he has gleaned from both experiences to help guide leaders in civilian life and assist veterans in their transitions. While watching Magnum P.I. as a young child, Clint decided he wanted to be a football player at the Naval Academy just like Thomas Magnum, which is exactly what he did. Along the way, he recognized the importance of surrounding himself with brilliant people, which is still one of his main life tenants, and one that he coaches others to pursue as well. Clint discovered that everything he loved about football was found in military service. Ultimately, he left the NFL to be a part of the Navy Seals. Once his first daughter was born, he realized that he wanted to be back home with his family and that he had acquired many lessons on the ballfield and the battlefield that could be practiced in the board room and the breakfast table. Since he launched TRG Ventures and has started speaking around the country, Clint has been teaching people to let go of their fear of failure, to choose the others on their team, and to pursue elite leadership by never being “done.” He defines being “undone” as having high ground for hard days, seeing curiosity as courage, tribalism – being a part of something bigger, and authenticity. He advises business leaders to recognize why you’re there and let the “what’s” be small in your daily life, to ask questions, to foster curiosity, and to set the pace for those who are looking up to you.Connect with Clint:Text UNDONE to 555888 to download his app, Hold Fast Harborhttps://www.clintbruce.com/https://www.linkedin.com/in/clintbruce Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of Start With A Win, Adam discusses the next three traits of high-performing leaders. The first is being coachable. Are you willing to get better, to accept advice, and to listen and make changes to unlock your true potential? A coach is typically someone that you pay to help you with a specific aspect of your personal or professional life, and you give them the ability to speak into your life and hold you accountable. Be willing to invest 10% of your income into personal development, and coaching should be a big part of this investment. If you are not in a place where you would listen to a coach without being defensive, then you aren’t truly a leader.Second, high-performing leaders have a strategic mindset or chessboard thinking. Just like chess, life and business contain multiple dimensions, variables, and possibilities that could necessitate any number of strategies and tactics. You have to consistently evaluate where you are, where you want to be, how you are going to get there, what obstacles you are going to face, and how you are going to stay motivated. This means setting short-term and long-term goals that are all focused on the end result and not losing focus along the way.And finally, consistency. Leaders can take a page out of the books of professional athletes who spend their time training doing the same things over and over again. They find success through repetition and making small adjustments over time, rather than trying to abruptly make a change. Patience is a requirement for slow achievements. Be alright with monotony and boredom in exchange for all of the benefits of consistency as a leader.Links:“Trillion Dollar Coach” book: https://www.amazon.com/Trillion-Dollar-Coach-Leadership-Playbook/dp/0062839268Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/Leave us a voicemail:888-581-4430

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The topic of this episode of the Start With A Win podcast is the traits of high-performing leaders and how to incorporate them into your work. Adam will be discussing the first three traits in this episode and the final three traits in the next episode. Be sure to catch both episodes!The first trait is mindset. Your mindset is made up of your attitude and your values, and this provides you with your leadership foundation. If you have a negative attitude and no articulated values, your foundation will be shaky and destined to fail. However, if you have a can-do attitude, approaching each day as a new opportunity and pivoting when obstacles come your way, you can’t go wrong. This attitude is influenced by your guiding principles or values, the standards of behavior that drive your life and business. It is crucial that you effectively communicate your values and that you have an abundance mentality, rather than being discouraged by difficulties.Second, Adam discusses emotional intelligence. EQ comes down to how you recognize and leverage the emotions of yourself and others. A big part of this is regulating your own emotions, which Adam breaks down into five parts:1. Self-awareness – Take notice2. Self-regulation – Assess and align3. Motivation – Channel your energy to reach your goals4. Empathy – Watch for a reaction5. Social Skills – Communicating and setting expectationsThe third trait of high-performing leaders is emotional maturity. This gets into your choice management and being intentional about the things that you will say “yes” or “no” to. Emotional maturity means that you have specific, calculated goals and plans in place. It also means you practice discipline in working towards and reaching those goals. You will seek to fix problems and accept accountability for future decisions, whether they align with your chosen areas of focus. Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

On this episode of the Start with a Win podcast, our guest is Carl Carter of RE/MAX Elite in North Little Rock, Arkansas, who is also the founder of the Beverly Carter Foundation. Carl’s mother, Beverly, was a realtor who was tragically kidnapped and killed in 2014 during a house showing. After her untimely and violent death, Carl started to share his mother’s story and realized that many other real estate agents had experienced dangerous circumstances or assaults. This led him to start the foundation as a nonprofit to provide resources and education to the real estate industry. Over the past few years, countless individuals have reached out to Carl with their own stories. Carl and the foundation advocate for policies that will provide agents with safeguards. These policies range from requesting identity verification before taking on a new client, initially meeting in a public place, or scheduling a virtual meeting. When it comes to changes that Carl would like to see in the industry, he points out many leaders are afraid to bring up safety for fear of litigation, but that leaders instigating a safety culture from the top down is crucial to the safety of their agents and clients. For more information about the Beverly Carter Foundation and for downloadable resources, visit https://www.beverlycarterfoundation.org. Connect with Carl:https://carl-carter.remaxarkansas.com/https://beverlycarterfoundation.org/ Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/Leave us a voicemail: 888-581-4430

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On this episode of the Start With A Win podcast, our guest is Brad McCallum of the McCallum Group in RE/MAX First Calgary. Brad started in renovation and design, but he pivoted about three years ago to get his GED and his real estate license and has never looked back. Entering the Calgary real estate industry, which is comprised of more than 5,000 agents, Brad knew immediately that he needed to find a way to differentiate himself in order to generate leads. Brad knew that clients expect a high level of service as well as superior value and that he would need high exposure to rise above the other agents in the area. He soon found that publishing video content was the most personal way to connect with prospective clients and gain referrals because of the level of authenticity he was able to provide through this medium. Video provided Brad an avenue for reaching beyond his sphere of influence and to gain followers who became fans, people genuinely excited to work with him who would tell their friends to work with him too. When it comes to creating the type of content that is engaging and could help drive business your way, Brad recommends that you document your day. He recommends you practice by recording videos on your phone and then watching them back to see how you need to improve and then post the content, pushing past the fear. Know that you have knowledge that needs to be shared and by publishing video content, you are making personal connections to people who feel like they know you before they ever pick up the phone to give you their business. Brad says that the keys to effective videos are to be, "you times two," when it comes to your excitement level, and to commit to learning one new video skill per week. He also recommends posting good content on multiple platforms: Facebook, YouTube, Instagram, and LinkedIn, but with different focuses and/or captions based on the audiences.Connect with Brad:https://calgaryyycrealestate.com/https://www.facebook.com/brad.mccallum.remax/https://www.instagram.com/brad.mccallum.remax/?hl=enhttps://www.youtube.com/channel/UCvyPq6HwC332dfjW8DPuoKQhttps://ca.linkedin.com/in/brad-mccallum-08a8ab1bhttps://podcasts.apple.com/us/podcast/the-bob-brad-show/id1509311462 Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Our guest on this episode of the Start with a Win podcast is Aaron Walker (“Big A”), Founder and President of Iron Sharpens Iron Mastermind groups. Big A started his first business at age 18 and sold it 9 years later to a Fortune 500 company, essentially setting him up to be retired before most people have even found their careers. In the 42 years since, he has launched 14 businesses and attempted to retire 3 times, all the while participating in mastermind groups. After his most recent unsuccessful retirement attempt, Aaron was encouraged by the members of his mastermind group, Dave Ramsey in particular, to launch his own coaching platform to help ordinary people become extraordinary. And Iron Sharpens Iron was born. The goal of any mastermind group, but specifically ISI is to buy into a group of unbiased and trusted advisors who can provide encouragement and accountability. This is not a place to come to be comfortable and sip coffee, but rather a battleground intended to eliminate your bad ideas, shape your good ideas, and be spurred on to pursue new ideas. Big A believes that if you are breathing, you belong in a mastermind group. He says that the structure provided in these groups thrives on authenticity and transparency and cultivates a willingness to learn and listen to different perspectives. When you are looking for a mastermind group to join, Aaron says that it is of utmost importance that you vet and research the leader of the group as well as the stated mission and format of the group before committing to applying or becoming a part of it. Don’t rush into this decision but wait for the group that is the best fit for you and then commit to it fully. If you are interested in starting your own mastermind group, listen to Mastermind Playbook podcast as you walk through the process and you can find out more about the Iron Sharpens Iron Mastermind groups on his website. Connect with Aaron:https://www.viewfromthetop.com/startwithawinhttps://www.viewfromthetop.com/https://www.amazon.com/View-Top-Inside-People-Power/dp/111890110Xhttps://podcasts.apple.com/us/podcast/the-mastermind-playbook-with-aaron-walker/id1348461120 Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContoshttps://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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This episode of the Start With A Win podcast might as well be a masterclass taught by RE/MAX Senior Vice President of Marketing and Communications, Abby Lee. Abby is an industry leader not only due to her experience and vast knowledge but also because she is not insulated from what other companies are doing. She is constantly learning by watching others and shifting RE/MAX’s approach to fit the market. Reports have shown that 75% of businesses stopped marketing altogether after the COVID-19 pandemic hit. Meanwhile, a large portion of organizations that continued to market delivered tone-deaf messaging to its audience. Both of these are the wrong responses. RE/MAX’s consumer research early in the pandemic found that people want to hear comforting messages from the brands they support during this time. The goals of marketing have never changed — to differentiate your company and communicate with empathy to your customers. This empathetic communication requires a feedback loop with your customers, finding out how they are doing, what they need from you, and how you can provide them with more value. When looking at marketing campaigns during the summer of 2020, some businesses are not making use of their feedback loops. They are putting out very tone-deaf messages, focusing solely on sales or getting people into their stores. They say things like “don’t worry,” or do not mention any precautions they are taking to keep customers safe. People want to know, first and foremost, that you are there for them and that we are all going to get through this together, and a great platform to convey this message is video content in the digital space. Everyone is craving a personal connection rather than social distancing, and video is the next best thing to face-to-face interactions.Connect with Abby:https://www.linkedin.com/in/abby-lee-2a530428 https://news.remax.com/bio/abby-lee Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Gary Vaynerchuk (Gary Vee) has built his personal brand on authenticity and industry knowledge that has brought him unparalleled name recognition and opportunities to share his insights in the business world. It is an honor to have him here on Start With A Win to discuss his perspectives on leadership during a pandemic and beyond.Gary has been leading by example during COVID-19 when it comes to being present, providing valuable content, and being transparent even in the midst of uncertainty. Many leaders across the industries have backed away from sharing their thoughts publicly or with their internal teams because they just don’t know what they should be saying. However, Gary emphasizes the importance of being visible, being transparent, and being consistent. Even if you feel like you don’t have anything to say, be present, encourage your people to stay safe, and keep up hope. Reaching out for help if they need it is enough for your employees, customers, and other stakeholders to see you as an authentic leader.A key component of this transparent leadership is emotional intelligence, particularly awareness, empathy, compassion, and humanity. Many leaders have been hesitant to say anything regarding the pandemic or the recent racial justice uprising because they don’t feel like it is their place. However, your followers appreciate contextual messages that tell them how you feel about important topics, and this will likely lead them to become more brand loyal in the future. While Gary recommends LinkedIn as the best platform to garner organic reach that will spur on the most engagement, he points out that every leader should be self-aware enough to choose the platform that will be best for their personality. How do you work best? Which medium is the best host for this method? Choosing the right platform will allow you to be your best self and promote consistency.Connect with Gary:https://www.garyvaynerchuk.com/https://twitter.com/garyveehttps://www.youtube.com/channel/UCctXZhXmG-kf3tlIXgVZUlwhttps://www.instagram.com/garyvee/https://www.linkedin.com/in/garyvaynerchuk Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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In this episode of Start With A Win, Adam is joined by Chris Ronzio, Founder and CEO of Trainual, a software that allows businesses to document their policies and procedures. Chris started his first business – a video production company – when he was 14 years old and sold it a few years later. By that time, they had contracts to produce videos for athletic groups all across the U.S. He was able to manage this business remotely because of his established and articulated processes and systems. After he sold this company, he was asked by several of his friends and colleagues for help with creating and documenting their businesses’ policies and procedures, so he launched a consulting firm that offered this service.In 2017, Chris realized many people who were contacting him about his consulting services were really interested in the software that had been developed to support the creation of procedures and training practices, which was called Trainual. He transitioned his business to being solely focused on Trainual at that point. The software is now used by over 10,000 clients. Over the years, Chris has found the reason most businesses don’t have documented processes for business operations and training is that they are inconsistent. There is no uniformity in onboarding, continuing education, soft skills training, sales, client communications, follow up, and so on.Trainual helps business leaders figure out the processes and systems they want to have in place. For example, it helps with documentation and delegation. Delegating to other team members enables them to focus on other projects. It is difficult for everyone to delegate, but if you hire the right people and provide them with the right information, you can empower them to perform. This software can be used for employee onboarding, as well as communicating updates to all staff in real-time. The software is continually being improved based on feedback from its users.Connect with Chris:https://trainual.com/https://twitter.com/chrisronziohttps://www.instagram.com/chrisronzio/https://www.linkedin.com/in/chrisronzio/Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of Start With A Win, high-performance coach, Dana Cavalea, talks with Adam about the habits, routines, and planning that set people up to reach their goals and optimize their potential. Dana was working as a trainer for the University of South Florida football team when the New York Yankees came to Tampa for spring training. One day he was watching the Yankees play as a spectator, and the next, his boss at USF asked him if he was interested in a trainer job for the Yankees. Before long, he packed up and moved to New York, where he had a front-row seat to the lives of professional athletes.Over the years, he has coached dozens of professional athletes by helping them set up the right habits and routines to get them the results they desired. He says everyone should come up with the 3-5 non-negotiable daily habits that will lead them to greatness and take a hard look at the bad habits in their lives and take the necessary steps to eliminate them. One of the biggest indicators of your performance and effectiveness is how you spend your time. Ask yourself what you are trying to achieve and what is stopping you from getting there.Establishing and maintaining healthy routines is reliant on proper planning. Dana says if you own your schedule, you will own your life and your results. He recommends that you split up your day into blocks, starting with self-care and exercise, working for a few hours, blocking out time for lunch, working for a few more hours, taking a snack break, working for a few more hours, and then having a hard stop for dinner and family time. He also talks about focusing on your income-producing activities (IPAs) versus your energy-draining activities (EDAs), particularly aiming to get one big thing done per day. Taking charge of your schedule is a process, and you will find that success and failure travel together. The most accomplished people in the world would tell you that they got where they are because of their experiences with failure and overcoming adversity.Connect with Coach Dana:https://danacavalea.com/https://www.amazon.com/Habits-Champion-Dana-Cavalea/dp/1641840382 https://twitter.com/danacavaleahttps://www.instagram.com/therealcoachdhttps://linkedin.com/in/danacavalea Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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In this episode of Start With A Win, Adam talks with RE/MAX social media experts Heather Holliday, Michele Bellisari, Rebecca Steinhouse, and Inmar Barrera. They discuss how they use social media and their advice to agents looking to enhance their digital presence.Heather Holliday is from RE/MAX Elite in Melbourne, Florida, and her main focus is informing agents of the tools available to them through RE/MAX and training them on effective implementation of these tools. Social media can be overwhelming when you jump in headfirst with no direction. Heather helps agents take their social media platforms step-by-step, setting smaller goals to keep them motivated. Heather recommends that agents mention their listings on social media. However, their primary engagement on social media should be involved in groups and talking about their passions.Michele Bellisari is located in Boca Raton, Florida, and she will be the first to tell you her business is driven solely through social media and referrals. Michelle created the hashtag #soooboca, which also has its own Instagram account. She maintains a personal Instagram account, YouTube, TikTok, Facebook, Snapchat, a blog, and a podcast, so she is fully embracing the digital experience. To agents looking to get started on social media, Michele’s advice is to start on Facebook and get involved in groups. Or, start your own group and then branch out to one or two more platforms where you feel comfortable.Rebecca Steinhouse is also located in Boca Raton, Florida, and serves as the Director of Marketing. She mainly mentors agents by teaching them to start with one social media platform and master it before moving on to the next one to build a presence. She advocates for maintaining your personal Facebook page rather than creating a business page because you should go where your audience is. She says that the biggest challenge agents face is finding the time to maintain their social media platforms and being consistent.Inmar Barrera is with RE/MAX in Tracy, California, and he is a big proponent of using video on social media. Inmar combines his business and personal pages to maintain one personal brand. He focuses his efforts on Facebook and Instagram posts and stories. He says that video is the best way to connect with your family, friends, clients, and leads because it is more personal. People feel like they know you before you have even met in person because you feel familiar with them through video. He says the best thing you can do is be genuine and publish content even if you are nervous about it, and people will gravitate towards you.Contact Heather:https://www.brevardelite.com/heather-holliday/http://socialmarketingnut.com/about-smn/Contact Michele:https://michelebellisari.remax.com/https://www.facebook.com/MicheleBellisariRealtor/https://www.youtube.com/channel/UClnHkZc-r_4eTTBtXbtEc9ghttps://soooboca.com/Contact Rebecca:https://www.facebook.com/rebecca.steinhousehttps://www.linkedin.com/in/rebecca-steinhouse-marketingguruContact Inmar:https://inmar-barrera.remax.com/https://www.inmarsellshomes.com/Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of Start With A Win, Producer Mark becomes the host and interviews RE/MAX’s leader, Adam Contos. In all areas of his life, Adam has a keen interest in understanding people, frequently asking himself, “How is this person or group of people?” and “How can I help them?” Adam has found that using emotional intelligence (understanding the feelings of others) and emotional maturity (an ability to make the most emotionally intelligent decisions) is the key to authentic leadership. Another way to describe his outlook on being a leader is that he attracts, diagnoses, and prescribes the fixes for the problems of others.In his mid-40’s, Adam was encouraged to get his MBA to progress his career at RE/MAX, which he did through the University of Denver’s Executive MBA program. As a lifelong learner who didn’t always enjoy formal education, Adam was surprised to find how much he learned through the program. He found that the curriculum emphasized how you learn more than what you learn, so by adjusting his choice management and creating some beneficial structures in his life, he was able to manage his career, family, education, and grow in the process. To his 18-year-old self, Adam would emphasize the importance of keeping better track of relationships and being more intentional about understanding the people around him throughout life. If Adam were able to have dinner with any three people, his list would be Steve Jobs, Aristotle, and the Pope. The episode ends with a lightning round of questions that you don’t want to miss!Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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Our guest on this episode of Start With A Win is Ryan Harris, a 10-year veteran of the NFL, Super Bowl champion, author, thought leader, and motivational speaker. Ryan has been a guest on the show before, discussing mindset and leadership. Today he joins us to discuss financial literacy. He addresses how most children are not taught how to handle money when they are growing up. So, when they grow up and have money of their own, they don’t know what to do, and they could potentially end up in trouble. You may have heard the statistics about the number of professional athletes and lottery winners who end up bankrupt within a few years of acquiring their wealth. Ryan says that widespread financial literacy would change education, make our communities safer, increase homeownership, create a happier workforce, increase social justice, and reduce mass incarceration. Ultimately, positively impact the number of Americans with savings, and help more people experience the emotional aspects of having purchasing power. Regarding savings, in particular, Ryan says:Saving money is the hardest thing you will have to do as an adult.If you want something, delay your purchase for at least three months, and you might find that you don’t want it anymore, or you can get a much better deal.Understand the difference between price and cost based on your budget.In addition to the books listed below, Ryan recommends that you learn about financial literacy by reading about wealthy people and by looking around you. If you are considering buying a home, talk to a real estate agent about the tax advantages and to understand how it could positively impact your financial well-being. If you have some money and you want to learn more about the stock market, the best way is to invest a little bit and learn as you go.Links:“Think and Grow Rich”: https://www.amazon.com/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331 “Rich Dad, Poor Dad”: https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680194 “Millionaire Next Door”: https://www.amazon.com/Millionaire-Next-Door-Surprising-Americas/dp/1589795474 “The Richest Man in Babylon”: https://www.amazon.com/Richest-Man-Babylon-George-Clason/dp/1505339111 Connect with Ryan:https://www.ryanharris68.com/https://www.youtube.com/channel/UCMeTDEXXqzpFVbT4SUq5O4Ahttps://www.instagram.com/ryanharris_68/?hl=enhttps://twitter.com/salaams_from_68https://www.facebook.com/ryanharris68/ Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

In this episode of the Start With A Win podcast, Adam outlines the five key principles critical to the success and future of your business, which you may consider common sense. Are you focusing on these principles as much as you should?Emotional leadership – Part of your job as a leader is to truly care about your customers, employees, shareholders, stakeholders, and the community. To listen to them and make them feel safe. Without this, you are not using empathy or a true understanding of your interactions.Digitization – Most businesses have transitioned into some form of digitization over the past few months. Perhaps you have found the benefits of this method in communicating with your customers more directly. By systematizing your processes a bit more, you can attain higher levels of efficiency and measure your goal progress along the way.Agility – Be open-minded and aware of the changes going on around you. Do not stick your head in the sand and insist your way is best.Presence – Presence creates trust and builds relationships with your customers and stakeholders. The race for market share starts with the race for mind share.Kindness – Be intentional with how you treat people and genuinely demonstrate caring, goodness, and a concern for the health, safety, and welfare of others. Choose empathy and deploy love wherever you go.BONUS – Video – Video is a great platform for tapping into all five key principles. Publish video content daily and get in front of people with a concise and valuable message. It demonstrates emotional leadership, agility, presence, kindness, and accomplishes the goal of digitization. If you haven’t started yet, consider this the sign you have been waiting for!Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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In this episode of Start With A Win, Pamela Barnum joins us. She is an expert on body language, trust, deception, and human nature. Pamela delivered a TEDx Talk on what she learned from drug dealers about trust during her time as an undercover law enforcement officer.Pamela shares with Win Nation that we all make initial judgments about people within the first few milliseconds of meeting them for the first time, whether we realize it or not. Our brains read body language and determine if we can trust people or if we have some hesitations. This trust is an essential requirement for business and personal relationships, which can largely predict the outcome of our relationships, positively or negatively. Today’s work environment primarily consists of video meetings rather than seeing one another in person. Be mindful as there are many aspects to consider as you speak with others via video. Continue to build rapport with your team and trust with others you interact with through video. People are looking for authenticity above all else in these times. While you need to be conscious of your background so it isn’t distracting, it is helpful for people to see your surroundings to gain a better understanding of who you are. Ensure to have your camera at eye level and dress as you would for an in-person meeting, so it feels more like a face-to-face conversation.Empathy should be one of your main goals in all interactions. Take a step back and truly try to understand the other person. Empathy is the gateway to other positive outcomes, such as collaboration, transparency, openness, and creativity. Ask clarifying questions when you don’t understand or to confirm you are comprehending what the other person is saying. When possible, remove any physical barriers between you and the person you are meeting with as well. Overall, Pamela encourages listeners to be conscious of the subtleties you are projecting to those around you and do your best to communicate with authenticity.Connect with Pamela:https://pamelabarnum.com/“What Drug Dealers Taught Me About Trust”: https://www.youtube.com/watch?v=q2L4eU4iVmcConnect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Ward Morrison, President of Motto Mortgage, is back on the Start With A Win podcast to discuss recent mortgage trends as a result of COVID-19, as well as his predictions for the next few months. Since the Fed lowered interest rates earlier this spring, there has been an almost overwhelming demand on mortgage loan originators for refinances and home sales, which is suitable for consumers, real estate agents, and loan originators like Motto Mortgage. Communication is more important than ever to ensure applications and transactions keep moving, considering Ward’s prediction that interest rates will drop a little bit more in the next few months.While this real estate climate may be advantageous for many families who are looking to refinance at better terms or buy or sell, many Americans are on the other end of the spectrum trying to figure out how to pay their bills while on unemployment. Ward shares that people can reach out to their loan servicers to discuss forbearance options that would fit their circumstances. Another current unique aspect of the real estate transaction includes the increasing use of virtual and digital tools, sometimes making the entire process completed without any in-person interactions. Relationships and communication are becoming all the more important for loan originators like Motto Mortgage, just as real estate agents are finding with their clients. Motto Mortgage is a franchise mortgage brokerage firm, which means they can shop around for their clients and provide the best options for their particular situations.Connect with Ward:https://www.mottomortgage.com/Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

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Our guest on this episode of the Start With A Win podcast is Vince Malta, President of the National Association of Realtors. Vince is a real estate broker in the Bay Area who volunteers as the NAR President. He was voted California’s Realtor of the Year in 2007. Under Vince’s leadership, NAR created new mission and vision statements and reaffirmed their commitments to their realtors and homeowners across America by extension. During this pandemic, Vince has seen the great resolve and agility of realtors all over the country who have kept their clients safe while still getting more work done than anyone could have predicted. In most states, real estate was deemed an essential business function, perhaps thanks to the efforts of NAR to publicize their national guidelines about the necessity of realtors in providing shelter for so many Americans. Realtors are real estate agents who have aligned themselves with the NAR code of ethics in efforts to serve their clients with the highest levels of integrity, and they have lived up to their name these past few months. Vince has seen first-hand the ingenuity and resilience of realtors as they quickly adapted their normal business practices to handle most of the real estate transaction process virtually while still achieving high levels of engagement with their clients.Vince shares the current opportunities for realtors in this market, including differentiating yourself as an agent and realizing people are looking at their properties differently now. Perhaps people are investing in home improvements to either make their house meet their needs or to prepare it for selling. If you have had your own thoughts about your current living situation after spending three months at home, hopefully, you have a realtor in your corner to help you navigate your questions and any next steps. June is National Homeownership Month. Vince encourages realtors and other listeners of the podcast to check out and share the posts from the Homeownership Matters accounts, as well as share your own stories about home using the hashtag #createhome.Connect with Vince:https://www.nar.realtor/https://www.nar.realtor/coronavirusConnect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

James Schwartz is a returning guest on Start With A Win because his wisdom and knowledge cannot be contained in just one episode. He and Adam talk about the ways that real estate agents and any client-facing professionals interact with people and how those interactions can be enhanced to create deeper and more meaningful connections.James and his team have just completed the development of the Photofy app that is available to general consumers and to businesses and helps people overcome their fear of creating content. The app provides a simple platform for video creation and sharing that replaces the pressure of a high-production-value product with integrated branding and user-friendly features. They specifically identify their 3 types of clients: (1) custom content creators, (2) those who get a jumpstart with templates, and (3) people who like to reshare content that has already been created on their own platforms. This app is just one of the ways that you can set yourself up as a thought leader in your industry, being what people need and customizing your message to your audience. Along with this expertise, it is important that you communicate in a genuine and approachable way, being uniquely you in your delivery of the message your audience needs to hear. James also emphasizes staying relevant and discusses specific ways that you can maintain your online reputation. Links:https://photofy.com/ Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/ Leave us a voicemail:888-581-4430

Connect with Adam:https://www.startwithawin.com/ https://www.facebook.com/REMAXAdamContoshttps://twitter.com/REMAXAdamContos https://www.instagram.com/REMAXadamcontos/