How the 211 hotline fails homeless people — and leaves volunteers to pick up the slack
St. Louis on the Air · St. Louis Public Radio
March 22, 202222m 8s
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Show Notes
Major St. Louis hospitals rely on one volunteer to place discharged patients who need shelter — instead of United Way’s 211. The hospital has called Nicole Warrington 400 times in the past year. She explains how the unpaid role has affected her life and what local officials need to do to fix the problem.