Speak by Design

2026 - Studying Great Speakers Episode 3: Alex HormoziNew here? Don’t start here. Go back to Episode 1 and follow the sequence 1–50, designed as a private coaching journey.Today’s speaker study is ROGUE YET RELATABLE.Alex Hormozi is not polished in the traditional sense. He is direct, structured, and relentlessly clear. He does not try to impress. He wants to be understood.And that is exactly why he is effective.In this episode, Stephanie breaks down how Alex does it:➤ Style: How he uses grounded presence, minimal emotion, and steady delivery to create authority without over-performing.➤ Structure: How he simplifies complex ideas into sharp, repeatable frameworks. His messages are distilled to their essence, making them easy to follow and hard to forget.➤ Strategy: How he leads with clarity over charisma. He removes distraction, gets to the point quickly, and builds trust by making his thinking transparent.Alex Hormozi does not rely on personality to carry his message.He relies on precision.That is the lesson.🔗 Links:Start your coaching journey: speakbydesign.com/joinChicago Leadership Day (July 15): speakbydesignuniversity.com/se2026Certification: speakbydesignuniversity.com/certification/joinHosted on Ausha. See ausha.co/privacy-policy for more information.

Studying Great Speakers Episode 2: Robin RobertsNew here? Don't start here! Go back to Episode 1 and follow the sequence 1–50, designed as a private coaching journey. Today's speaker study proves something many leaders still underestimate: warmth is not weakness. In the right hands, warmth is power.Robin Roberts is warm but not flimsy. Open but not sloppy. Expressive but never chaotic. Strong but never cold. She has the rare ability to make people feel deeply seen — while staying fully in charge.In this episode, Stephanie breaks down exactly how Robin does it:➤ Style — How she uses body language, voice, and emotional range to build instant trust with any audience.➤ Structure — How she builds messages people can feel, repeat, and live by — using repetition, rhythm, humor, and a moral that always lands.➤ Strategy — How relational influence works and why warmth, when it has mission behind it, becomes one of the most persuasive forces in communication.Robin Roberts doesn't hide her humanity to look credible. She uses her humanity to deepen credibility. That's the lesson.🔗 Links:Start your coaching journey: speakbydesign.com/joinChicago Leadership Day (July 15): speakbydesignuniversity.com/se2026Certification: speakbydesignuniversity.com/certification/joinHosted on Ausha. See ausha.co/privacy-policy for more information.

New here? This is not the place to start! Begin with Episode 1 and follow the sequence 1–50, designed as a private coaching journey.At Speak by Design, we analyze speakers by their style, structure, and strategy — and today's subject is one of the most quietly compelling leaders in business: Bob Iger, outgoing CEO of The Walt Disney Company.Iger officially hands the CEO role to Josh D'Amaro on March 18, 2026 Fox Business, closing one of the most storied leadership runs in corporate history. Before he exits the stage, we're studying exactly what makes him so worth watching.Bob Iger is not a dramatic communicator. He's not flashy, not intense for intensity's sake. He doesn't crowd the room with himself. And yet, when he speaks, people listen. Why? Because he sounds like a leader people can trust. Measured. Wise. Clear. Safe. Secure. He sounds like someone who has already cut through the noise. Someone who doesn't need to prove he's in charge, because his steadiness does that for him.What's covered in this episode:➤ Style — How Bob Iger shows up: his body language, his voice, and the personal brand he projects through calm authority (not anxious authority). Nothing rushed. Nothing performative. Nothing aggressive.➤ Structure — How he builds a message that lands without theatrics.➤ Strategy — How he connects with and influences all audiences from investors to employees to the public.The big takeaway: executive presence does not have to be theatrical. In fact, sometimes it's more trustworthy when it isn't. Bob Iger is the perfect example.Search Bob Iger on YouTube and watch him speak to large audiences, especially investor audiences. You'll see exactly what we mean.Hosted on Ausha. See ausha.co/privacy-policy for more information.

2026 Update | What's New at Speak by DesignThis episode is an update for our active clients, not a place to start. New here? Begin with Episode 1 and follow the sequence 1–50, designed as a private coaching journey.Stephanie Bickel is back with an exciting update on everything happening at Speak by Design in 2026 and there's a lot to share.What's covered in this episode:➤ Sharpen and Elevate in Chicago on July 15th, 2026. Join us for a full day of live development: sharpen your executive presence, body language, voice, leadership brand, and on-your-feet thinking. (Companies: ask us about bringing this to your team!)➤ Speak by Design Coaching CertificationDo you want to coach leadership communication inside your organization? Certification kicks off in July. Perfect for HR leaders, internal comms, and executive coaches.➤ Speak by Design UniversityNow an annual, start-anytime program with 1:1 private coaching, a guided skill development path, and a portfolio of communication assets you'll actually use.Plus, Stephanie shares 5 trends she's hearing from clients right now: • Being told you're "too rude" — and what feedback to actually take seriously • Tech & AI storytelling challenges for coders and developers • Reigniting energy in multi-year transformations • Team building after reductions and reorgs • How to think (and speak) like a CEONext episode: A deep dive into studying Bob Iger. Bob is one of the most compelling speakers for investor audiences. Search him on YouTube and come ready.Links:Start the program: https://speakbydesign.com/joinChicago event info: https://speakbydesignuniversity.com/se2026Certification inquiries: https://speakbydesignuniversity.com/certification/joinHosted on Ausha. See ausha.co/privacy-policy for more information.

What happens after the conflict is often more damaging than the conflict itself. Most of us retreat, replay the moment endlessly, or vent to the wrong people—quietly eroding trust and making repair feel impossible. In this episode, you’ll learn how to bounce back stronger with simple mindset shifts, powerful self-talk, and a heart-to-heart approach that restores confidence and connection. Tune in to build real resilience for the toughest conversations at work.How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When the disagreement happens, how do you show up? Are you frowning? Raising your voice? Or cowering? The difference between leaders who crumble and those who command calm isn’t temperament. It’s a practiced mindset. Conflict doesn’t have to drain you; it can define you. The most influential leaders turn tense moments into turning points. In this lesson, we explore how to rise above the heat and handle disagreement with ease. You’ll walk away thinking differently about conflict and maybe even proud when people disagree with you.Speak by Design University begins again January 1, 2026, with registration opening December 1. Join the waitlist now at speakbydesign.com/joinHosted on Ausha. See ausha.co/privacy-policy for more information.

How do great leaders create lasting communication habits? If you have followed all 50 lessons you are now wondering, "How do I take what I've learned and turn it into lasting change?" Start with believing the change is possible and then build your desire for change. Want to deliver clearer updates, craft more compelling stories, and exude confidence every time you speak. You’ll learn the proven steps to developing new communication habits—starting today—and hear inspiring stories of how others have elevated their skills.While this is the end of the lesson series; it’s the beginning of your practicum. Now, practice is required to create those new habits. ***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. If you register by December 31st, you will receive the full Anniversary plan in its entirety and the discounts. Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you define a great coach? Is it someone who simply listens, or someone who motivates, guides, and teaches with clarity? In this lesson, we unpack the art of coaching—an essential skill for everyone, regardless of their role. Whether you're managing a team, working across departments, or guiding a peer, coaching is your chance to inspire growth and impact at every level.Join us as we explore the five pivotal coaching moments in professional relationships. From establishing rapport to setting growth expectations, providing actionable feedback, and mastering the art of listening during vulnerable moments, this episode is packed with practical strategies to elevate your coaching game. Learn how to transform your feedback into motivation, avoid common pitfalls, and design the future you want for yourself and those around you.Don’t miss this dynamic conversation—it’s time to coach with clarity and compassion.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Did you know the best coach you'll ever have is already with you—every moment of every day? It’s you. We’ll show you how to master the art of self-coaching, turning that critical inner voice into your greatest cheerleader.Through real-world scenarios and actionable strategies, we dive into what it means to truly coach yourself. Learn how to replace self-doubt with confidence, move past mistakes with resilience, and develop the kind of nurturing inner dialogue that fuels growth. We’ll guide you through five transformative steps to quiet self-criticism, focus on progress, and unlock a stronger, more self-assured version of you.This is your moment to take control of your mindset and embrace the powerful leader within. Don’t miss this empowering episode—it’s time to become your own greatest coach.*****This is the last month to take advantage of the Anniversary Year discounts for Speak by Design University. We've designed an amazing array of lessons and trainings to grow your leadership communication skills.Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Coaching Great Writing as a Leadership SkillLeaders, here’s a reality check: the presentation may impress in the moment, but it’s the written word that endures. Your emails, memos, and documents are what people reference, share, and rely on long after the meeting is over. That’s why great leaders don’t just write well—they coach their teams to write with clarity, impact, and precision. In this episode, we’re giving you the tools to level up your own writing and guide your team to do the same.Discover how to master the 3S model of great writing: strategy, structure, and style. From crafting an outline that sets the foundation, to using vigorous language that eliminates fluff, we’re sharing actionable tips to make every word count. Whether you’re helping a team member refine their message or shaping a critical communication for your organization, these tips and tricks will transform the way you approach the written word. Tune in and learn how to create writing that’s clear, compelling, and built to last!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Sharing communication pet peeves with co-workers strengthens relationships and elevates communication immediately. This does more than formal performance reviews! Do you know what gets under your skin when someone speaks or communicates? More importantly, do you know what gets under your audience's skin? In this lesson, we explore the fascinating—and sometimes hilarious—world of communication pet peeves. From overused buzzwords like "manifest" and "robust" to distracting filler words and emails longer than a smartphone screen, we explore how these quirks can derail connection and productivity. But here’s the twist: these pet peeves aren’t just nuisances; they’re opportunities for self-awareness and growth.Join us as we share real-life stories from leadership teams and explore how opening up about communication pet peeves can lead to stronger relationships, clearer messaging, and even a bit of team bonding. You’ll learn how to identify your own communication blind spots, give and receive constructive feedback, and turn those pesky pet peeves into a playful and productive tool for personal development. Don't miss this lighthearted yet transformative conversation—it might just change the way you communicate forever!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Have you ever stopped to think about your own communication preferences? Do you expect email replies within hours? Do you prefer phone, video, email, or in person meetings? Or maybe you dread the ambiguous "check-in call" on your calendar? Here's the thing: unspoken preferences often lead to unnecessary friction and misunderstandings within teams.Leaders need to discuss communication styles with peers and team members openly—especially when working with new hires or cross-functional teams. You'll learn how small adjustments, like renaming meeting titles or sharing pre-reads in advance, can dramatically improve team dynamics and decision-making.Discover the questions every leader should ask to streamline communication and create a more collaborative, productive, and enjoyable workplace.Take this step to remove friction—your team will thank you.How you speak is how you lead. Want to study this with other leaders? Take a look at our 25th Anniversary Edition of Speak by Design University. Register by December 31st to partake in Your Most Powerful Year: www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When you understand how power dynamics work, you can improve relationships around you immediately. This works at every level of the organization. Learn how to re-balance the power in one-on-one relationships. Maybe you need to give more power to your team members or take some power back. We will examine seven sources of power—from authority and expertise to charisma and knowledge of organizational goals—and learn how to assess and leverage them in your unique work relationships.We'll also explore common workplace politics and how to recognize when it’s not just a feeling but a real barrier. With practical insights on handling exclusion, feeling set up to fail, or lacking visibility, you'll learn to shift your mindset and take action. Whether it's building your own authority or helping your leader feel more empowered, this episode offers tools to reclaim control and foster stronger, more balanced connections in your professional life.*****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Leaders, make your words count. Great leaders don’t clutter their speech with unnecessary descriptors or softening phrases. Instead, they use simple, clear language that sticks, crafting messages that are easily memorizable and impactful. In this episode, we delve into the art of choosing powerful words and positioning negative language to drive change without overwhelming your audience. Discover how to use language that inspires action and shapes culture.You'll learn how to identify phrases that weaken your message and replace them with assertive, forward-moving words. From avoiding "ly" adverbs and filler phrases to embracing bold verbs and positive language, this discussion explores the subtleties of leadership language. Tune in to transform your words into tools of influence and set a higher standard for yourself and those around you. Make every word count – your team and vision deserve it.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you feel like your meetings are missing the mark? You're not alone! Do you want to design meetings that improve culture and drive better business results?In this lesson, you'll discover how to transform your gatherings into memorable, impactful experiences that people will actually enjoy—and remember for years to come. Through real-life stories of leaders who mastered the art of gathering, you'll learn how to foster connection, creativity, and collaboration among your team.We'll walk you through the three essential elements of a great meeting: thoughtful planning, interactive facilitation, and surprise factors. Whether you're hosting a brainstorming session, strategy meeting, or a cultural team-building event, this lesson will give you the tools to create gatherings that inspire action, strengthen relationships, and leave everyone talking long after it's over. Get ready to make your meetings the highlight of your team's week!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you have disengaged colleagues? Maybe some apathetic folks? This lesson is about the leader's ability to empower their team to create the culture. It’s not about dictating the values and hoping the team falls in line. It's about empowering each team member to actively shape the culture they want to thrive in. You’ll hear real-life examples of how we’ve helped organizations and teams take ownership of their values, using simple yet profound exercises that spark motivation and align everyone toward a common vision.Wondering how you can move apathetic team members from passive to proactive? This lesson will equip you with practical strategies to foster engagement, drive ownership, and breathe new life into your team’s shared culture. Dive in and learn how you can make your team the change they wish to see.How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Unlock Your Team's Full Potential with Better CommunicationIn this lesson, learn how to increase team effectiveness through communication and deeper relationships. If you've ever wondered how to inspire your team to work better together, maintain momentum, and even accelerate their productivity, this lesson is for you. We’ll explore how improving the relationships between team members—and between you and your team—can dramatically impact overall performance. Strong team dynamics lead to greater collaboration, innovation, and an energized work culture.We’ll also cover strategies for overcoming common challenges, such as negative beliefs that create distance between peers. Learn how to change the way you think about your team to foster connection and trust, and how small actions, like introducing personal recognition and organizing meaningful team activities, can transform the way your team operates. Tune in to this episode to discover actionable insights for turning your team into a high-performing, cohesive unit!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you need to shine a brighter spotlight on your ideas and initiatives at work? To create real impact, you need to be seen and heard. In this lesson, we explore how to boost your professional presence and get the visibility your ideas deserve. Whether you’re looking for small, actionable tips or big, bold strategies, we’ve got you covered.Discover how to:Ask smart questions that put you on people’s radarStrengthen your physical presence to command attention in meetingsInitiate conversations that matter – and spark interest in your ideasShare your wins and ideas without sounding self-centeredLeverage special projects, podcasts, and panels to leave a lasting impressionIt’s not just about getting noticed – it’s about making sure your work and vision stand out. Listen in for practical, proven tips to start elevating your visibility today. 🌟Tune in now and take your career to the next level!****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Earning a promotion requires meeting expectations AND standing out as the obvious choice. In this lesson, we explore what it truly takes to campaign for that next level. The first step? Understand the measuring stick—what does your organization expect for the next role, and how can you clearly demonstrate your impact? But beyond meeting expectations, we explore how you can create undeniable visibility by running a thoughtful, proactive campaign.This episode unpacks strategies for presenting yourself as a mature, confident leader, ready for the next challenge. We discuss the importance of calm communication, handling difficult questions gracefully, and delivering standout presentations that leave an impression. You'll learn how to build impactful stories that your sponsors and supervisors can share with senior leaders, creating a clear case for your readiness. Plus, we cover practical tips on everything from managing your wardrobe to showing up more visibly in your organization, ensuring you're always on their radar. Discover how to make your promotion campaign efficient, effective, and fun!****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Want to improve your relationship with your leader? In this lesson, we share powerful tips that will help you build a stronger, more aligned connection with your leader. From shifting your mindset to offering solutions, these strategies can transform your professional dynamic.Learn how to communicate more openly, extend trust, and become a true partner. You’ll also discover how to offer encouragement and act like a consultant in problem-solving. Start building a better relationship with your boss today.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Ever feel like you've made a bad first impression, or perhaps yesterday's meeting just didn't go as planned? It's easy to dwell on past mistakes, but the key to growth is realizing that every day is a new opportunity for a fresh start. Learn practical strategies to rebuild your reputation at work and create lasting positive impressions. From mastering your first 30 words to refreshing your look and mindset, these actionable tips will help you take control of how you're perceived.Physically and mentally reset with small changes, such as opening up your body language, dialing up warmth, and matching the energy of your colleagues. This isn't about starting over completely but adjusting how you show up today. Tune in to discover six essential takeaways for making that all-important fresh start—because your most recent interaction matters more than you think.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

What is the foundation for every powerful and aligned team? Mission, Vision, and ValuesTeams need purpose. Your mission, vision, and values anchor your team’s efforts and help them see the bigger picture, especially when challenges arise. They provide clarity and direction, reminding everyone why their work is important.Tune in to discover:How to craft a compelling mission that is simple, memorable, and outcome-focused.Why refreshing your mission, vision, and values every few years keeps your team energized and aligned.The power of storytelling to bring your values to life and create deeper connections with your team.How to make these principles personal and use them in your own leadership journey.Mission, vision, and values aren’t just for companies—they’re essential tools for every leader who wants to create lasting impact.Learn how to turn these abstract concepts into powerful communication tools that will help you lead with purpose and clarity.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When you’re leading a major change effort, keeping the energy high can be a challenge. Over time, enthusiasm wanes, productivity dips, and fatigue sets in. But what if you could turn that around and reignite the drive to succeed?In this lesson, we explore practical strategies to Increase Momentum in your team and projects. Whether it’s re-engaging a once-enthusiastic new hire, revitalizing a long-term initiative, or overcoming resistance and apathy, this episode is packed with actionable tips to get things moving again.You’ll discover how to create a powerful "north wind" to pull people back into the mission, monitor progress effectively, and celebrate wins in a way that keeps everyone motivated. Plus, we’ll dive into the importance of novelty, real-time encouragement, and introducing fresh objectives to keep your team engaged and productive.Lead your team to the finish line with renewed energy and focus.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Staying calm when the heat is on is not just a nice-to-have—it's essential. In this lesson, we explore one of the four pillars of gravitas: being poised under pressure. When chaos strikes or unexpected challenges arise, your ability to maintain grace and control can make all the difference.We’ll dive into what it means to be emotionally intelligent, decisive, and calm, even when things don’t go as planned. You’ll learn practical techniques to manage those natural but potentially disruptive emotions like anxiety, frustration, and overwhelm. Plus, we’ll share the best practices for keeping your composure, staying focused, and leading your team through tough situations.Lead by example on handling your stress better. Get ready to discover how to turn moments of high pressure into opportunities for growth and success.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Great leaders don’t just face tough conversations—they invite them. In this episode, we dive into why every leader must anticipate and even create these challenging dialogues. Whether it’s addressing mistakes, delivering critical feedback, or handling unexpected issues like contract cancellations or litigation, tough conversations are an inevitable part of leadership. But here’s the twist—they’re not just obstacles to overcome; they’re opportunities to build stronger, more resilient relationships.We explore how different cultures approach conflict and the lessons North American leaders can learn about the power of healthy, open disagreement. You’ll hear about the crucial role of style and tone in these conversations—why the way you deliver tough news can either build trust or create friction. It’s about balancing honesty with empathy, ensuring that your message is not just heard but also respected.Learn practical strategies to handle tough conversations with confidence and grace. From knowing how to begin and end the discussion, to the importance of listening and managing your mindset—this episode is your guide to transforming tough conversations into constructive, relationship-building moments. Don’t miss it.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you want to be an inspirational leader? Instead of giving feedback, give feedforward. In our latest episode, we dive into the concept of feedforward—a communication strategy that transforms feedback into an opportunity for growth and inspiration. It deepens trust, builds meaningful relationships, and increases productivity.This lesson will teach you how to frame feedback in a way that not only addresses areas for improvement but also highlights potential and strengths. Say goodbye to tough love and radical candor that miss the mark, and discover how to inspire real change in your team.Explore how to become the leader who empowers others through feedback, turning every conversation into a catalyst for development and success.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

What stifles productivity and business growth? Poor delegation. What tasks have you been wanting to delegate but haven't yet?It's easy to hold onto tasks because we fear losing control or feeling indispensable. But in this episode, we'll explore how to delegate effectively and free up your time. By learning to delegate, you not only create space for your growth but also help your team thrive.Join us to discover practical strategies for effective delegation. Understand how to clearly communicate tasks, ensure your team is capable, and motivate them to take ownership. Learn to trust your team and elevate your leadership.Listen in to transform your approach to delegation and elevate your team's performance. Start delegating today and watch your team grow into their best selves.******How you speak is how you lead. If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you inspire your people to take action, to bring original ideas, to take calculated risks, to increase ownership? In this episode, discover the power of patience in effective leadership. Learn how to shift your beliefs about not having enough time and watch how this transforms your interactions with your team.We'll share practical strategies for building a supportive environment, delivering compassionate feedback, and managing your emotions. Join us to uncover how patience and positivity can elevate your leadership and inspire your team to greatness.If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

In this episode, we dive into the art of managing across – peer relationships that drive cooperation and collaboration.Ever wondered how to elevate your peer interactions to achieve more together? We’ll unpack practical strategies, from deeper listening techniques inspired by Chris Voss to the powerful questions that foster trust and alignment.Discover how seeing peers as collaborators rather than competitors can transform your work environment. Tune in to learn how to listen more actively, give generously, and build meaningful professional relationships that propel you forward.Don’t miss this insightful conversation that will redefine how you manage across in your organization. Hit play and start enhancing your peer dynamics today.If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Tackle one of the most powerful skills you can master in your career: managing up. Whether you're aiming to build a stronger relationship with your boss or looking to earn the trust of higher-ups, this lesson is packed with insights you won't want to miss.We are diving into why being assertive is a game-changer and how you can confidently bring solutions, not just questions, to the table. You'll discover the magic of giving positive feedback to your supervisor and how this simple act can strengthen your professional bond. I'm sharing my top tips on reading between the lines and taking initiative, even when tasks aren’t explicitly assigned to you. You’ll learn how to set realistic timelines, communicate effectively, and keep your boss in the loop with regular check-ins. Plus, we’ll discuss the importance of speaking up in meetings and even how to rescue your leader when they need it most.Grab your notepad and tune in. This lesson is all about empowering you with the tools and confidence to manage up like a pro. It's a great way to strengthen your relationship with your leader, too.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

We're unpacking one of the most challenging yet essential aspects of gravitas: the ability to speak truth to power.How do you deliver tough messages with clarity and compassion? Why is it crucial to balance directness with empathy? We discuss best practices for delivering bad news without creating resistance or emotional fallout. From avoiding "Freudian hydraulics" to framing messages positively, this episode is packed with practical advice and real-world examples.Join us as we explore the delicate art of being both candid and considerate. Whether you're managing a team or communicating with top stakeholders, these insights will help you handle difficult conversations with confidence and poise.__If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you freeze when people disagree? Do you shut down when people say, "that won't work". We have to learn how to handle objections to ideas with ease. We need to invite and plan for objections, so we can have more productive conversations.You want to be a senior leader who can smoothly address objections with the media, the Board, the leadership team, and important customers. Be a model for others on how to do this as well.Whether you’ve faced outright resistance or subtle pushback — mastering objection-handling techniques helps you come across confident and resilient in higher conflict moments.In this episode of the Speak by Design podcast, we’ll cover everything you need to know about handling objections to ideas, especially in media interviews and other high-stakes communications.If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Want to earn trust with senior audiences? You have to learn how to handle questions directly.Being able to address questions head-on makes you seem decisive, transparent, and trustworthy.Whether you’ve struggled with difficult questions in the past or fear you might stumble under pressure — mastering direct responses can help.In this lesson of the Speak by Design podcast, we’ll cover everything you need to know about handling questions directly.****If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Let’s address a myth that in person meetings are better than virtual meetings. Virtual meetings offer unparalleled convenience with the ease of scheduling, ease of recording and screen sharing. They are a fraction of the cost considering the time, effort, and expense of travel. However, not all virtual meetings are created equal. Everyone needs to be on camera, well-lit, and properly positioned to make a meeting great.We will walk through do's and don'ts for visual impression, facilitation skills, and special considerations for the hybrid meeting. Ready to elevate your virtual and hybrid meeting game? Tune in to this episode for all the insights and tips you need to make your next meeting a success. Let’s dive in and make every virtual encounter as powerful as an in-person one!***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Have you been told you need to speak up in meetings or that you could be more assertive? Being asked to be more assertive means you’re valued, and your team wants to see more of your brilliance. Explore how you can take up more space, lead discussions, and show your leadership skills without feeling offended or defensive.Find the right balance between being confident and not crossing over into aggressive. We’ll talk about mindset shifts that can help you naturally become more assertive from the inside out. From shaking off nerves to not worrying about others’ opinions, we’ve got you covered with practical tips.Plus, we’ll share strategies for making your voice heard in meetings, whether by kicking off discussions, asking clarifying questions, or summarizing next steps. It’s all about showing your presence and adding value. Listen and learn how to boost your assertiveness and make a bigger impact in your meetings.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

It's game-changing when leaders master the 5 Most Important Stories. If you've ever struggled to make your message stick or felt like your words just weren't making the impact you wanted, then listen in. We’re breaking down the five most important stories every leader should have in their back pocket to elevate their interactions and the impact of their words.Stories aren't just fluff. They’re powerful tools that prove your expertise and move your audience to action. Think about it: data is forgettable, but wrap that data in a compelling story, and you've got something remarkable - - something that will stick with people. Learn practical steps for you to identify and craft your own powerful stories. Whether you’re using these in interviews, sales, or the boardroom, these stories will help you communicate with authenticity and impact. Learn how to turn everyday experiences into compelling narratives that resonate and leave a lasting impression.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you help your ideas spread?We taught you how to craft a powerful 10-minute talk in Lesson 19. Now, it’s time to take that talk and market it to your internal team, customers, and the broader public. In this episode, we dive into the essentials of promoting your message effectively.Discover what needs to be built to get noticed and how to position yourself to get invited to speak to various groups. Learn strategies to keep your message concise and compelling, making it more appealing to diverse audiences.All leaders must be able to get audiences excited to listen and learn from their experience and expertise. This is how you pass down thought leadership and create real impact. In the end, it is how you leave a legacy. Tune in to learn the 4 things you need to build and strategies for marketing your talks.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

One of the most important meetings for leaders is the townhall. Leaders use townhall meetings to articulate a new strategy, reset and improve the company culture, and create an accelerated pace of productivity. Maybe your strategy keeps shifting. Maybe it has been too complicated. Maybe people are struggling to believe it's possible. It's the leader's responsibility to make sure the message is clear and conveyed in a way that resonates with the full audience. How do you do this? Listen in to learn about the common pitfalls to avoid and how to structure a message of impact in 5 steps. ********If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do your messages capture attention right from the start and leave a lasting impression? Beginnings and endings are crucial in any form of communication, and mastering them can significantly enhance your impact. Join us on this week's episode of Speak by Design where we dive into the art of Strong Starts and Closes.Discover practical techniques to grab your audience's attention from the first word and strategies to ensure you close with a powerful, memorable finish. Whether you're presenting to a boardroom, speaking at a conference, or pitching to potential investors, how you open and close can make all the difference.We'll also share insights from communication experts and real-life examples to illustrate how dynamic openings and strong conclusions are crafted. Transform your speaking style and see immediate results in your audience's engagement. Tune in and start delivering presentations that stand out and stick with your listeners long after you've finished speaking.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Great leaders know how to ask for investment. It's an art.It's not easy to ask for funding and budget. What if you could approach these conversations with confidence and strategic insight?In this lesson, we tackle the art of asking for investment by focusing on four crucial areas: Mindset, Style, Structure, and Strategy. Learn actionable ways to shift your mindset from scarcity to opportunity, refine your communication style to engage rather than alienate, structure your requests to clearly articulate value, and strategize to anticipate and counter resistance effectively.We'll also delve into common limiting beliefs that could be holding you back:The fear of being perceived as greedy or aggressive.Beliefs that they will ask you hard questions.Worries that your request will be seen as unreasonable or that others won’t understand.Learn how to address these fears and position your requests in a way that not only secures funding but also builds and maintains strong relationships with peers and decision-makers.Ready to change the way you approach investment requests? Tune in and learn how to ask for what is needed with clarity and confidence.***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Want to bring a group training to your company, email [email protected]. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Leaders are responsible for articulating the North Star. When you do this well, you create clarity for your colleagues and renewed commitment.How do you share a vision and strategy that aligns and excites audiences? Listen to ways to avoid these common problems:Too Much InformationNo ContextLack of frequency + follow-throughInconsistencyLack of DelegationLearn the framework for articulating a vision that drives action and engagement. _____If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Interested in becoming a leadership communication coach, learn more at www.speakbydesign.com/certification. Hosted on Ausha. See ausha.co/privacy-policy for more information.

The leader's message must be understood. When it isn't, your audience stops trusting you.Build the habit of speaking clearly and concisely - because when you confuse, you lose. And when you ramble, they scramble. Learn tips and tricks to help you simplify the complex. Get your bottom line upfront so there is no risk of confusion. Keep your responses short so that you maintain your listener's attention span. Senior audiences will not tolerate confusing ideas and indirect responses to questions. Listen in for ideas that immediately help you be clear and concise. **************If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Want to become a coach? Learn more at https://speakbydesign.com/certification.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Leaders must have showmanship and know how to "perform" a message. It is part of the role. Great delivery balances three tensions:Strength and VulnerabilityFitting In and Standing OutDistance and IntimacyWhen you put all of the opposites into your body language, vocal presence, and content - you naturally will have a better delivery. People often resist the idea of acting in a business setting. Instead, see this as an invitation to bring all your energy, emotion, and creativity to captivate your listener. Listen as I walk through visual cues, vocal presence, strong starts and closes, provocative transitions, storytelling, use of data, and strong closes. Apply these tips with your next large audience and increase the impact. ************If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Interested in bringing an event to your office or virtual team, email [email protected]. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When you sound confident, the audience hears that and listens better to you. Your voice is just like a muscle. Without daily conditioning, the voice will weaken. A strong voice is a leader's best way to convey conviction, confidence, and commitment. The perfect daily warmup includes exercises in this order:RelaxationBreathingArticulator StretchesTouching SoundResonanceProjectionArticulation Agility (Tongue Twisters)When the speaker's voice is warmed up, it is much easier to speak with confidence. Listen to the creative ways to warm up the voice. Do these exercises with me to feel the immediate impact of a stronger voice. If you want to work with a voice and speech coach privately, join our coaching program at https://speakbydesignuniversity.com/monthlyvoicecoaching. If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you use your voice to get people to listen? There are three vocal styles every leader needs. The Assertive VoiceThe Motivational VoiceThe Consultative VoiceWhen you have a strong recommendation or solution, the assertive voice heightens the credibility.When you want to excite the room, the motivational voice builds passion for the idea. When you need to calm down the room, the consultative voice creates a safer atmosphere.Learn how to match your intention to your vocal tone and master your version of the 3 Vocal Styles. Interested in working with a private voice coach? Join our monthly coaching program for a combination of self paced lessons, plus two private coaching sessions per month. https://speakbydesignuniversity.com/monthlyvoicecoachingIf you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

What kind of voices do you gravitate toward? Why do you like that vocal style?We make a lot of assumptions about a person by the way they sound. We make assumptions about their knowledge, capabilities, competence, leadership potential, and motivation.How can you create a vocal presence that conveys both confidence and credibility?Vocal Presence, as a study, includes 6 elements of voice: pitch, pace, volume, variety, weight, and direction. You have to be heard. A strong vocal presence helps your ideas be heard. It helps you keep people's attention. Design the voice YOU want. If you don't like your voice, change it. Learn how to use your voice to convey confidence, credibility, and connection in this lesson on Vocal Presence.***Would you like to work on your voice with a private coach? Join Speak by Design University to go through our Vocal Presence course while working with a private coach. www.speakbydesignuniversity.com/monthlyvoicecoachingIf you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Why do you need a strong network? It helps you navigate through challenging moments, helps increase visibility around your initiatives, helps grow business. These are the people who become your personal board of directors. Over time, people start making excuses for why relationship building is not a priority.What if you approached this differently? Get more excited and better at networking.Little actions yield great results. Listen to learn what small steps you could start taking immediately. ***If you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Senior leaders need to be able to connect with anyone. How does that work?This lesson explores how you can open yourself to new ways of building relationships. What do the best talk show hosts do that helps their guests shine and mesmerizes audiences. Explore the mindsets and conversation strategies that help you establish the foundation of a relationship swiftly.Want to bring a half day group training to your team on this topic or other leadership communication topics, email [email protected] you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you inspire others? You can inspire others from any seat at the table. You can inspire even if you just joined the team yesterday. You can inspire in an interview. You can inspire people by the way you answer a question - - - even by the way you listen.The mark of a great message is that it drives action. The mark of a great leader is that they earn followers. Great leaders inspire others.Reflect on what personality traits inspire you. What behaviors in others inspire you? What types of messages inspire you?We inspire others through our attributes, actions, and messages. I cover all of three topics in this lesson.Interested in bringing Speak by Design training to your team, send a request to [email protected] you liked this topic and want to master exceptional business communication, check out our coaching program at www.speakbydesign.com/join. That is where we study great communication as a practice and build these habits. The program includes private and group coaching with self-paced lessons and networking.Hosted on Ausha. See ausha.co/privacy-policy for more information.