Software Process and Measurement Cast

Welcome to the Software Process and Measurement Cast 109! The Seven Deadly Sins popularized by Dante have been used as an analogy for a fallen man’s tendency to sin and as analogy for the ills or risks of many professions. The analogy fits as well for software metrics; focusing attention on the behaviors that could sap your program’s integrity, effectiveness and life span. This paper looks at a set of deadly sins from the point of view of a person or group that is creating or managing a metrics program. In the Software Process and Measurement Cast 109 we explore the how measurement and envy can be interwoven. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing is available on Amazon now! A recent email sang the praises of "Mastering" like this: "The book is extremely well written explaining the nuances of pro-active project management and can be used by Project Manager’s at every level including the beginners. Very straight forward, simple in application and easy to adopt." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Feedback I recetly corresponed with Bruce Reynolds. Bruce thank me for the podcast and in further conversation he suggested I reach out to arrange an interview with John Hollmann. John Hollmann is the primary author of the Total Cost Management Framework, and is a key contributor to risk forums within the Association for the Advancement of Cost Engineering, International (aacei.org). Bruce noted that as a cost estimator, "I've often wondered how or if the IT field would review the practices of the more established engineering professions (AACEI comes to mind) and come up with more established and rigorous risk management processes." Bruce goes on to state. "that risk is little understood by a surprising number of people. Perhaps if you could do an episode that would cover how risk is handled in estimates (triangular, beta, normal, uniform and other risk distributions come to mind). People should know the difference between the usual suspects of risk versus systemic risk." "The Association for the Advancement of Cost Engineering, International (aacei.org) is working on developing a certification on risk that in my opinion is more rigorous than the one that PMI has already developed." I agree and think that this would be a great topic. I will find a way to cover it in the near future! Next!SPaMCAST 109 will features an interview with Scott Price of LoadStorm fame. Our discussion focused on load testing but covered ground that included the whole life testing life cycle.

Software Process and Measurement Cast 108 features my discussion with Bob Lewis. We talked about his new book Bare Bone Change Management, success, IT philosophy and a slew of other topics. Robert Lewis, president and founder of IT Catalysts, is one of the most respected advisers and commentators in the IT industry. He is the award-winning author of eight books and nearly 800 columns dealing with how to effectively lead information technology organizations, integrate them into the enterprise, and use them as part of effectively planned and executed business change programs. Known for his unique blend of vision and pragmatism, Mr. Lewis is recognized internationally as an authority on how to maximize the value delivered by information technology organizations and to achieve designed and planned organizational change. Prior to founding IT Catalysts, Mr. Lewis held a wide variety of executive, management, staff, and consulting positions in the field of information technology, as well as positions in manufacturing, product development, business planning, and consulting. Website: http://www.itcatalysts.com/index.htmlKeep the Joint Running: http://www.issurvivor.com/Bare Bones Change Management: http://bit.ly/9ZXhSqEmail: [email protected] Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing is on the bookshelves! According to one the reviews on Amazon: "I am very glad that I found this book. It is the only project management book that I know of that is filled with practical, real-life and modern advice. It does not simply concentrate on theories but covers experiences that project managers will run into throughout any project." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next:SPaMCAST 109 will feature the next installment of my essay on the Seven Deadly Sins of Measurement Programs. We will be tackling the topic of envy.

Welcome to the Software Process and Measurement Cast 107! The Seven Deadly Sins popularized by Dante have been used as an analogy for a fallen man’s tendency to sin and as analogy for the ills or risks of many professions. The analogy fits as well for software metrics; focusing attention on the behaviors that could sap your program’s integrity, effectiveness and life span. This paper looks at a set of deadly sins from the point of view of a person or group that is creating or managing a metrics program. In the Software Process and Measurement Cast 107 we explore the effect of measurement lust. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to one the reviews on Amazon: "There are lots of books on software project management. Why this one and who is the audience? "Mastering Software Project Management" is an attempt to provide coverage of all the major topics that must be addressed in managing a software development project." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next!SPaMCAST 108 will features an interview with Bob Lewis. We discussed his new book Bare Bones Change Management. Change is always an interesting topic but Bob was able to raise bar and make it an incredible topic!

Welcome to the Software Process and Measurement Cast 106! SPaMCAST 106 features my interview with Larry Goldberg. We discussed the book he co-authored, The Decision Model: A Business Logic Framework linking Business and Technology. This was a wide ranging interview. I am sure you will enjoy it! Larry Goldberg is Managing Partner of Knowledge Partners International, LLC (KPI),with over thirty years of experience in building technology based companies on three continents, and in which the focus was rules-based technologies and applications.Commercial applications in which he played a primary architectural role include such diverse domains as healthcare, supply chain, and property & casualty insurance. Larry is co-author of The Decision Model: A Business Logic Framework linking Business and Technology (Auerbach, 2009), a co-editor of The Business RuleRevolution: Running the Business the Right Way (HappyAbout.info 2007), on the editorial board of www.BPMInstitute.org and is the Editorial Director of the BDM Bulletin, a monthly e-publication of the BPMInstitute.org. Larry joins Barbara von Halle, his business partner at KPI, in writing the monthly Business Decision Management column in www.Tdan.com and in www.ModernAnalyst.com (from October 2009). In addition Larry's writings can be read in industry publications such as www.BPtrends.com, www.RequirementsNetwork.com and www.ITMPI.org. He may be heard, four times a year, as the track chair of the BDM Symposium at the Brainstorm conference, and at many conferences and industry events around the world. He and Barbara von Halle conduct a very popular series of training seminars on Business Decision Management and the Decision Model, both in person and on-line. Larry can be found at www.TheDecisionModel.com and looks forward to hearing from everyone with and interest in decision management, business rules, BDM,EDM, and BPM. Next!SPaMCAST 107 will feature the fifth installment of the Seven Deadly Sins of Measurement Programs essay. In this installment we discuss lust. The essay begins: There is a famous adage that states that you get what you measure. The point that is trying to be made is that if you focus on a specfic activity or process people will perform. It is a human tendency to wish to please. Unfortunately the tendency to please and a feed back loop can create an addiction or a fixation with a single metric or attribute. Fixation is an extreme of behavior that can cause the addict to exclude what is really important. Fixating and chasing a single measure to exclusion of everything else is the sin of lust in the measurement world. See you next week!

Welcome to the Software Process and Measurement Cast 105! The Seven Deadly Sins popularized by Dante have been used as an analogy for a fallen man’s tendency to sin and as analogy for the ills or risks of many professions. The analogy fits as well for software metrics; focusing attention on the behaviors that could sap your program’s integrity, effectiveness and life span. This paper looks at a set of deadly sins from the point of view of a person or group that is creating or managing a metrics program. In the Software Process and Measurement Cast 105 we explore wrath. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next!SPaMCAST 105 will feature an interview with Larry Goldberg. We discussed the book he co-authored, The Decision Model: A Business Logic Framework linking Business and Technology published by Taylor and Francis 2009. This was awide ranging interview. I am sure you will enjoy it!

Welcome to the Software Process and Measurement Cast 104. SPaMCAST 104 features my interview with Nigel Green coauthor of Lost In Translation. Nigel provides insights that suggests a new path for projects that focuses on the human dimensions of change.Nigel Green is an business change consultant, IS advisor and author who specialises in the conception, management and delivery of business-led IT solutions. He is fascinated by two things: the way people actually use IT and how well IT reflects real-world behaviour. His list of favourite authors hints at his values: philosophers, economists, architects, physicists, anthropologists, entrepreneurs, technologists and systems theory thought leaders are on that list. A business/IT translator for over 25 years, Nigel specializes in large organizations with complex and distributed operating models. website : www.5dinnovation.comTwitter: www.twitter.com/taotwit Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next!SPaMCAST 105 will feature the fourth installment of the Seven Deadly Sins of Measurement Programs essay. It is time for RAGE!!!!!!

Welcome to the Software Process and Measurement Cast 103. SPaMCAST 103 will feature the third installment of the Seven Deadly Sins of Measurement Programs essay. Sloth plagues many measurement programs as they age. As time goes by, it is easy for practitioners to drift away from the passionate pursuit of data to transform into knowledge. Sloth in measurement programs is typically not caused by laziness. In this essay we explore the reasons for apparent sloth and how to conquer those problems. Note based on a comment by @The0retico on Twitter I have shortened the intro and will work on shortening the extro section. This week we have have comment by Royce Edwards after the essay. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers!Have you bought your copy? Order it now! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Next!SPaMCAST 104 will feature my interview with Nigel Green coauthor of Lost In Translation. Nigel provides insights that suggests a new path for projects that focuses on the human dimensions of change.

Welcome to the Software Process and Measurement Cast 102. SPaMCAST 102 features my interview with Anita Cassidy. We discussed her book "A Practical Guide to Information Systems Strategic Planning" along with how to improve value and performance of IT! Anita Cassidy is owner and partner of ITDirections ( www.itdirections.com ), a technology consulting organization focused on the areas of strategic planning, assessments, software selection, contract negotiation, process improvement, coaching and temporary CIO. With over 30 years experience in IT, Anita has a reputation in the industry as a trusted advisor, consultant, and executive coach who has a true passion and track-record for making a difference. Anita is a nationally recognized industry leader in strategic planning and has published five books, including a best-seller titled "A Practical Guide to Information Systems Strategic Planning" (Taylor & Francis Group). Her latest book, published in 2010 was titled "A Practical Guide to Reducing IT Costs" (JRoss Publishing). As an accomplished facilitator, instructor, presenter, and industry expert, she has been a speaker at many national events and conferences, quoted in various articles and magazines, and served as a technology advisor and industry authority. Anita has held the CIO, VP, and top IT positions in worldwide companies such as Fisher-Rosemount (a division of Emerson Electric), Sanofi Diagnostics Pasteur (Beckman Coulter), and Graco. Anita is also an adjunct professor co-teaching an Engineering IT masters course at St. Thomas University. Ms. Cassidy holds a Bachelor of Science in Business Management with MIS emphasis from the University of Minnesota, Carlson School of Management. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers!Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date)October 7th 11:00 - 12:30 Webinar: Functional Metrics and Agile Estimation, RevisitedRegister here! Synopsis - Estimation is a lightning rod for conflicts between agile and process driven methodologies. However, times are changing, and agile is maturing. Part of the process of maturing is the incorporation of best practices from other methods and frameworks. In this webinar, Tom Cagley will explain how functional metrics allow you to incorporate additional process discipline into the estimation processes typically used by agile teams. Next!SPaMCAST 103 will feature the thirds installment of the Seven Deadly Sins of Measurement Programs essay. We take on sloth, really this time!

SPaMCAST 101 features the second part of my Seven Deadly Sins of Measurement Programs essay. In this installment we focus on gluttony. I jumped over sloth as I decided it needed a rewrite (no sloth here!). Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) October 7th 11:00 - 12:30 Webinar: Functional Metrics and Agile Estimation, Revisited Register here! Estimation is a lightening rod for conflicts between agile and process driven methodologies. However, times are changing, and agile is maturing. Part of the process of maturing is the incorporation of best practices from other methods and frameworks. In this webinar, Tom Cagley will explain how functional metrics allow you to incorporate additional process discipline into the estimation processes typically used by agile teams. Next!SPaMCAST 102 features my interview with Anita Cassidy. We discussed her book "A Practical Guide to Information Systems Strategic Planning" along with how to improve value and performance of IT!

SPaMCAST 100 . . . YES 100 features an interview with Chris Hefley Chris and I discussed Kanban. This is an interview that will help novices and those experienced with Kanban. Paul Laberge asked for an interview on the nuts and bolts of Kanban and I think we have delivered. Chris Hefley is the CEO and co founder of Bandit Software. Bandit Software is a Nasvhille, TN based company that specializes in tools for Kanban and Lean Software Development, as well as training, coaching, consulting and lean outsourcing. Chris is a career software developer and aspiring craftsman, and has a deep interest in things that can help software developers be more productive, effective, and happy. Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 101 will feature the second part of the Seven Deadly Sins essay. We take on solth next!

Welcome to the Software Process and Measurement Cast 99! The Seven Deadly Sins popularized by Dante have been used as an analogy for a fallen man’s tendency to sin and as analogy for the ills or risks of many professions. The analogy fits as well for software metrics; focusing attention on the behaviors that could sap your program’s integrity, effectiveness and life span. This paper looks at a set of deadly sins from the point of view of a person or group that is creating or managing a metrics program. The preamble . . . The Seven Deadly Sins of Metrics Programs: Pride – Believing that a single number / metric is more important than any other factor. Envy – Instituting measures that facilitate the insatiable desire for another team’s people, tools or applications. Wrath – Using measures to create friction between groups or teams. Sloth – Unwillingness to act or care about the measures you create. Greed – Allowing metrics to be used as a tool to game the system for gain. Gluttony – Collecting data for data's sake. Lust (Extravagance) – Pursuit of the number rather than the business goal. The impact each sin on a metrics program depends on many factors ranging from management style to organizaional culture. An example can be seen when comparing the belief that one number is more important than all other factors (always) which illustrates the sin of pride compared to the lack of motivation illustrated by sloth. These are two very different issues with two very different impacts however neither should be sneezed at if you value the long term health of a metrics program. Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 99 will feature an interview with Chris Hefley Chris and I discussed Kanban. Paul Laberge asked for an interview on the nuts and bolts of Kanban and I think we have delivered.

Welcome to the Software Process and Measurement Cast 98! The Software Process and Measurement Cast this week features an in interview with Richard Soley. The interview with Richard wraps up my interviews with the troika of luminaries that are leading the SEMAT initiative. Richard provides a great wrap up on the goals, benefits and ideas that define SEMAT. Dr. Richard Mark Soley is Chairman and Chief Executive Officer of OMG TM. As Chairman and CEO of OMG, Dr. Soley is responsible for the vision and direction of the world's largest consortium of its type. Dr. Soley joined the nascent OMG as Technical Director in 1989, leading the development of OMG's world-leading standardization process and the original CORBA® specification. In 1996, he led the effort to move into vertical market standards (starting with healthcare, finance, telecommunications and manufacturing) and modeling, leading first to the Unified Modeling Language TM (UML®) and later the Model Driven Architecture® (MDA®). He also led the effort to establish the SOA Consortium in January 2007, leading to the launch of the Business Ecology Initiative (BEI) in 2009. The Initiative now includes Communities of Practice focused on the adoption of BPM and SOA, Green Computing, Event Processing and Cyber Security. Previously, Dr. Soley was a cofounder and former Chairman/CEO of A. I. Architects, Inc., maker of the 386 HummingBoard and other PC and workstation hardware and software. Prior to that, he consulted for various technology companies and venture firms on matters pertaining to software investment opportunities. Dr. Soley has also consulted for IBM, Motorola, PictureTel, Texas Instruments, Gold Hill Computer and others. He began his professional life at Honeywell Computer Systems working on the Multics operating system. A native of Baltimore, Maryland, U.S.A., Dr. Soley holds bachelor's, master's and doctoral degrees in Computer Science and Engineering from the Massachusetts Institute of Technology. Object Management Group's Website: http://www.omg.org/ Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date)ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 99 we will feature an essay on measuring IT development capacity at a department level.

Welcome to the Software Process and Measurement Cast 97! Software Process and Measurement Cast features an essay on time-to-market which is an excerpt from a new writing project I am calling The Metrics Minute. You will see more essays from this project in the future and a call to action. The first few lines . . . Time-to-market (TTM) is a measure of the calendar duration of a project. Calendar time is the granddaddy of all measures of project performance. The popularity of the measure is driven by its ease of calculation as by definition all projects have a start date and every day that goes by adds one to day to the duration of the project and brings you one day closer to both the predicted and eventual end of the project. Time to market because it's simplicity has a great deal of allure however because of it simplicity it has very little explanatory power. Calendar time is a metric that everyone can understand in theory however how long is too long or why one project takes longer than another can only be answered by making a comparison to something else. Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Have you bought your copy? Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date)ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. The title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 98 will return to the SEMAT Troika with my interview with Richard Soley on his perspective of the Software Engineering Method and Theory (SEMAT). I think Richard wraps up the three SEMAT interviews materfully.

Welcome to the Software Process and Measurement Cast 96! The Software Process and Measurement Cast this week features an in interview with Bertrand Meyer. Bertand and I discussed his ideas on SEMAT and why IT and Academia need to find a common ground to share ideas and knowledge. From Wikipedia Bertrand Meye has been Professor of Software Engineering at ETH Zürich, the Swiss Federal Institute of Technology since October 2001, where he pursues research on building trusted components (reusable software elements) with a guaranteed level of quality. Dr. Meyer pursues the ideal of simple, elegant and user-friendly computer languages and is one of the earliest and most vocal proponents of object-oriented programming (OOP). His book Object-Oriented Software Construction is widely considered to be the best work on presenting the case for OOP. Other books he has written include Eiffel: The Language (a description of the Eiffel language), Object Success (a discussion of object technology for managers), Reusable Software (a discussion of reuse issues and solutions), Introduction to the Theory of Programming Languages and Touch of Class. He has authored numerous articles and edited conference proceedings. He is the initial designer of the Eiffel method and language and has continued to participate in its evolution, and is the originator of the Design by Contract development method. His experiences with object technology through the Simula language, as well as early work on abstract data types and formal specification (including the Z notation), provided some of the background for the development of Eiffel. Eiffel has been influential in the development of other languages including Java, C# and Python. Bertand is one of the troika of thought leaders that have brought SEMAT to the world. See Bertand's website for more information and contact data: http://se.ethz.ch/~meyer/ Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 97 will feature another essay from the Metrics Minute on Time-to-Market.

Welcome to the Software Process and Measurement Cast 95! Software Process and Measurement Cast features an essay on labor productivity which is an excerpt from a new writing project I am calling The Metrics Minute. You will see more essays from this project in the future and a call to action. The first few lines . . .Labor productivity measures efficiency of the transformation of labor into something of higher value. Labor productivity (typically called productivity) is a fairly simple manufacturing concept that has been found itself useful in IT. Productivity is the amount of output per unit of input; an example in manufacturing terms can be expressed as10 widgets for every hour worked. Labor productivity is a powerful metric, made even more powerful by it's simplicity. At its heart, productivity is a measure of the efficiency of a process (or group of processes). Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date):ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. The title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!SPaMCAST 96 will return to the SEMAT Troika with my interview with Bertran Meyer on his perspective of the Software Engineering Method and Theory (SEMAT).

Welcome to the Software Process and Measurement Cast 94!The interview in the SPaMCAST 94 features my interview with Ivar Jacobson covering the Software Engineering Method and Theory or SEMAT initiative. The interview is part of a set of three interviews that I had with Ivar, Bertand Meyer and Richard Soley. The three luminaries are leading an effort to pull together a common core for software engineering and then to provide a framework for integrating new ideas. A very ambitious and somewhat controversial task. All three interviews were incredible and together provide a broad foundation to understand and interact with SEMAT. Dr. Ivar Jacobson is a father of components and component architecture, use cases, the Unified Modeling Language and the Rational Unified Process. He has contributed to modern business modeling and aspect-oriented software development. However, all this is history. Lately he has been working on how to deal with methods and tools in a super-light and agile way. He has developed a practice concept that is now being adopted by both developers and tool vendors. Now he is one of the leaders of a worldwide network Semat, which has agreed to revolutionize software development. He is also the principal author of six influential and best-selling books. Ivar Jacobson is the chairman of Ivar Jacobson International which has subsidiaries in the US, UK, China, Singapore, Australia, Sweden and Canada. SEMAT's website: www.semat.orgIvar's blog: http://blog.ivarjacobson.com/ Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves! According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWVConferences and Speaking Engagements in 2010 (To Date)ISMA Cinco in Sao Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there!Next!The next Software Process and Measurement will feature an essay. In SPaMCAST 96 will return to the SEMAT Troika with my interview with Bertran Meyer on his perspective of the Software Engineering Method and Theory (SEMAT).

Welcome to the Software Process and Measurement Cast 93! The essay in the SPaMCAST 93 features the conclusion of my essay on ethics and call to action. The conclusion beging with the following paragraph. Codes of ethics are a compilation of individual statements of ethical principals into a framework to guide behavior. Most every human being embraces a code of ethics by default whether it is provided by religion, society, their work or organizations and associations. I recently asked friends I work with how many codes of ethics they are bound with and after a bit of discussion the average was four. Examples included IFPUG, PMI, IEEE, SEI, society and religions. Kevin Brennan, Vice President for Professional Development of IIBA, twittered me that codes of ethics are expected for a group to define itself as a profession and required for certification bodies under ISO 17024. Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. On July 21st Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself was published by J. Ross Publishing. Murali and I wrote this book from the standpoint of a project manager working in a software development organization. We think this makes Mastering a unique guide that explains software project management in its entirety, including project acquisition and execution with backward linkages to concepts that play a facilitation role in successful project management. If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. The title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!Will begin my interviews with Ivar Jacobson, Richard Soley and Bertran Meyer on the Software Engineering Method and Theory (SEMAT) is bold initiative.

Welcome to the Software Process and Measurement Cast 92! The interview in the SPaMCAST 92 features a discussion with Don Reinertsen . We discussed his current book, THe Principles of Product Development Flow including the concepts of queues, lean and economic value just to name a few topics. This was an incredible interview. For three decades Don Reinertsen has focused on improving the management of product development. His best-selling books have been perpetual favorites for hardcore engineering professionals. They lie dog-eared and underlined on engineering bookshelves around the world. Thousands of people have his public seminars at Caltech, The Management Roundtable, and overseas. Don constantly pushes the state of management thinking and delivers a rare combination of rigor, practicality, and clarity. His latest awarding winning book, The Principles of Product Development Flow: Second Generation Lean Product Development, has been praised as, “… quite simply the most advanced product development book you can buy.” Website: http://www.reinertsenassociates.com/ e-mail: [email protected] Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. On July 21st Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself was published by J. Ross Publishing. Murali and I wrote this book from the standpoint of a project manager working in a software development organization. We think this makes Mastering a unique guide that explains software project management in its entirety, including project acquisition and execution with backward linkages to concepts that play a facilitation role in successful project management. If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The next Software Process and Measurement Cast will feature the continuation the essay on process improvement and project management codes of ethics.

Welcome to the Software Process and Measurement Cast 91! The essay in the Software Process and Measurement Cast is titled Project and Process Improvement Ethics: A Primer, Part 1: What are ethics and why do care? The essay asks: What are ethics? What is the purpose of ethical frameworks? Why should they matter to those who manage process improvement? Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days. I am continuing my experiment with the format of the Software Process and Measurement Cast. I began the new format on SPaMCAST 88 and intend to use the new format at least through July. Every other show will include an interview and news components and the non-interview show will include the essay and any listener comments. I would really like to hear your thoughts and comments on the format. In August I will start the personal kanban at experiment. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 91 will feature Don Reinertsen. We discussed queues, lean and economic value just to name a few topics. WOW

Welcome to the Software Process and Measurement Cast 90! The interview in the SPaMCAST 90 features an interview with a familar face, Pat Ferdinandi. Pat is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us! Pat's 11 year old Solomon Island Eclectus Female parrot, Scarlet wrote the Bio I am using for Pat in SPaMCAST 90. Who is Pat Ferdinandi? Well, Mark Twain squawked it best: She was not quite what you would call refined.She was not quite what you would call unrefined.She was the kind of person that keeps a parrot. ~ Following the Equator; Pudd'nhead Wilson's New Calendar She's calls herself a Chief Thought Translator...a business architect and author of Parrotology. She's different but I'm GEORGOUS! Yup... I'm Scarlet... the bird...I squawk about life...And give my caretakers strife...Lets chat about products and give me a hint...What's happenin' in your world...And I'm givin' you the word... I am continuing my experiment with the format of the Software Process and Measurement Cast. I began the new format on SPaMCAST 88 and intend to use the new format at least through July. Every other show will include an interview and news components and the non-interview show will include the essay and any listener comments. I would really like to hear your thoughts and comments on the format. In August I will start the personal kanban at experiment. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!The interview in the Software Process and Measurement Cast 91 will feature an essay that begins a discussion of ethics and why an ethics framework is important for guiding change.

Welcome to the Software Process and Measurement Cast 89! Show 89 is the editorial / essay component of the show. The Software Process and Measurement Cast features Collaboration: Business's Duct Tape Part 3. THe summary of the whole essay is: Collaboration is a nearly ubiquitous problem-solving technique used in today’s business environment. As a tool it is not perfect; it can be slower than individual strokes of genius; at times it can deliver watered down solutions; and collaborative teams can lose their ability to think outside the box. On the other hand, collaborative efforts can marshal many points of view to create solutions no individual stroke of genius would be able to deliver. Given the power of this technique, it is important to have the knowledge of what it takes to actually make a collaborative effort work. Synthesizing a group of individuals into a collaborative team requires a combination of ability, authority, commitment, trust and recognition. Part One is included in SPaMCAST 85Part Two is included in SPaMCAST 87 Remember to check out our sponsor, GoToAssit Express! Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next!The next SPaMCast Features an interview with a familar face, Pat Ferdinandi is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us!

Welcome to the Software Process and Measurement Cast 88! The interview in the SPaMCAST 88 features a discussion with Naomi Karten. We discussed her book Changing How You Manage and Communicate Change. This book is another game changer! Naomi Karten (http://www.nkarten.com) is well-known for delivering serious material with a light touch. As principal of her training and consulting business, she helps organizations and individuals improve customer satisfaction, manage change, strengthen teamwork, and enhance communication and presentation skills. Naomi has delivered seminars and keynote presentation to more than 100,000 people internationally in such diverse locations as Oslo, Zurich, Hong Kong, Tokyo, Trinidad, Costa Rica, and throughout the US and Canada. The premise of Naomi’s book, Changing How You Manage and Communicate Change: Focusing on the Human Side of Change, is that change will proceed more smoothly and with less turbulence if serious attention is given to the people aspects. Information on this book is at http://www.nkarten.com/changebook. Naomi’s books, Managing Expectations and Communication Gaps and How to Close Them, provide proven strategies and techniques for carrying out projects, implementing change, delivering service, and strengthening teamwork. Her other books and ebooks include • How to Establish Service Level Agreements, • How to Survive, Excel and Advance as an Introvert • Presentation Skills for Technical Professionals Naomi’s newsletter, Perceptions & Realities, which is posted on her website, offers serious advice in a lively, chuckle-generating manner. She has also published more than 300 articles in print publications and on numerous websites. Prior to forming her training and consulting business, she earned degrees in psychology and gained extensive experience in technical, customer support, and management positions. Contact Naomi at [email protected]. Remember to check out GoTo Assist Express! I have decided to use the month of July to experiment with the format of the Software Process and Measurement Cast. Beginning with SPaMCAST 88 and running thorough SPaMCAST 90 I will separate the interview and the essay into two shows. The A show will include the interview and news components and the B show will include the essay and any listener comments. The A show will continue to be bi-weekly as will the B show they will just not happen on the same weekend. Another way to say this is that for the next six weeks, at least, the Software Process and Measurement cast will be weekly. Thoughts and comments are welcome. In August I will start the personal kanban at experiment. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. THe title of the presentation is Function Points: Past, Present and Future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 89 is with a familar face, Pat Ferdinandi is back talking about her new book, A Technologist's Guide to Performing & Surviving in the New World. We live in exciting times how exciting might be up to us!

I recently presented at Podcamp Ohio the resentation was titled Podcasting To A Niche Market and subtitled The Software Process and Measurement Cast: A Retrospective Part 1. I have posted the presentation on SlideShare at: http://www.slideshare.net/tcagley/software-process-and-measurement-cast-a-retrospective-part-1 Please feel free to comment and suggest ways to improve the presenation (and the Cast itself). Podcamp Ohio 2010 was great. Thanks to the organizing committee and the sponsors which incldued: The Ohio State University Center for the Study and Teaching of Wiritng (great facilities) BLIP.tv Blubrry.com Spaceblue Circle of Seven Prodcutions Skyline Chili (you gotta try it) Champps (Fun place for pre and post party) Finally attend a local Podcamp if you have one or start one if you don't! If you are close enough I will be happy to present!

Welcome to the Software Process and Measurement Cast 87! The interview in the SPaMCAST 87 features a discussion with Hans Sassenberg. We talked about his paper "Affordable Software Quality Assessment" and why typical process improvement programs are not enough. Dr. Hans Sassenburg received a Master of Science degree in electrical engineering from the Eindhoven University of Technology (Netherlands) in 1986 and a PhD degree in economics from the University of Groningen (Netherlands) in 2006. He worked as an independent consultant until 1996, when he co-founded a consulting and training firm. This company specialized in software process improvement and software architecture and was sold in 2000. In 2001 he moved to Switzerland, where he founded a new consulting and training firm SE-CURE AG (www.se-cure.ch). In addition, he has been a visiting scientist at the Software Engineering Institute (www.sei.cmu.edu) since January of 2005. In 2009, he co-founded the Software Benchmarking Organization (www.sw-benchmarking.org), a consortium of international accredited partners. Dr. Sassenburg is an internationally published author on software engineering and economics. Benchmarking: www.sw-benchmarking.org Consulting/training: www.se-cure.ch Research: www.sei.cmu.edu Remember to check out GoTo Assist Express! The essay is the second part of Collaboration: Business's Duct Tape. Note is this a short section as hiking in the Rockies was conductive to relaxation but not to writing. I am about to start an experiment with using kanban at a personal level. I am interested in any advice or comments you might have. I will share the results of the experiment as it develops. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 88 will feature Naomi Karten. We discussed he book Changing How You Manage and Communicate Change. This book is another game changer!

Welcome to the Software Process and Measurement Cast 86! The interview in the SPaMCAST 86 is with Bob Thames. Bob is a co-author of Chasing Change: Building Organizational Capacity in a Turbulent Environment. Bob and I talked about change. No one is immune from change therefore understanding how to deal with change makes good sense. Bob Thames has 34 years of experience in the technology and consulting industries. He is currently a Senior Program Manager at SAS Institute, a leading global supplier of Business Analytics software solutions. He has been with SAS for 7 years, with previous positions at KPMG LLP, IBM Consulting Group, Arthur Andersen Business Consulting, and Digital Equipment Corporation. He is also the founder and CEO of Pathways to Transformation LLC, an executive and life coaching company that helps individuals enhance their life purpose and step into greater balance and fulfillment in their lives. Bob has been involved for the past 17 years in CAM-I, an international research consortium for cost, process, and performance management. After observing the unacceptably high rate of failure in many organizational performance improvement initiatives over the years, he led an interest group within CAM-I to research best practices on facilitating organizational change and developing resilient change capabilities. The results of this research effort culminated in the book Chasing Change, published by John Wiley and Sons. Passionate about helping individuals navigate the turbulence of personal change, Bob became a Certified Professional Coactive Coach through Coaches Training Institute and a certified coach with Blueprint for Life. Periodic blogs on personal change and contact information can be found on his website: www.pathwaystotransformation.com Remember to check out GoTo Assist Express! The essay is . . . not a bout collaboration. I finished reading David J. Anderson's book on kanban and have recorded a review. I will be back to the second part of Collaboration: Business's Duct Tape in SPaMCAST 87. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the Software Process and Measurement Cast 87 is with Hans Sassenberg. We discussed his paper "Affordable Software Quality Assessment" and why typical process improvement programs are not enough.

Welcome to the Software Process and Measurement Cast 85! The interview in the SPaMCAST 85 is with Cory Foy. We discussed agile, agile coaching, scrum buts and organizational change just to name a few topics. If you are involved in developing software, managing people or changing organizations these are topics you will want to hear about! Cory Foy is an agile coach, trainer and, at-heart, developer who cut his teeth in agile using Extreme Programming and never looked back. Cory is an active member of the development and agile communities establishing or running user groups across the country and being a frequent speaker at conferences and user groups across the globe. He currently resides north of Tampa, FL with his beautiful wife and two cute-as-a-button daughters. You can reach Cory via his site at http://www.coryfoy.com or on Twitter at http://twitter.com/cory_foy. Contact information: Twitter: http://twitter.com/cory_foy Website: http://www.coryfoy.com Remember to check out GoTo Assist Express! The essay is titled Collaboration, Part 1. The essay wrestles with what makes collaboration work or not work when things go awray. Collaboration is a core skill in almost all endeavors so undertanding how to make it work and the techniques limitations are is important for success. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the SPaMCAST 86 is with Bob Thames. Bob and I talked change. Change is such a simple word but such a big topic and germane to everyone.

Welcome to the Software Process and Measurement Cast 84! The interview in the SPaMCAST 84 is with Ricardo Valerdi. We discussed software cost estimation and behavioral economics. This was a great interview that anyone working in the IT field will find immediately useful and thought provoking in the long term. Dr. Valerdi's current research interests include systems engineering cost estimation, system level metrics and models, dynamics in large-scale government system acquisition, and system-of-systems ontologies. His contributions to the field include the Constructive Systems Engineering Cost Model (COSYSMO), a model for estimating systems engineering effort, which has been calibrated with data provided by BAE Systems, Boeing, General Dynamics, L-3 Communications, Lockheed Martin, Northrop Grumman, Raytheon, and SAIC. He is also the co-founder of the Systems Engineering Advancement Research Initiative (SEAri), which was launched in 2007. He received his B.S./B.A. in electrical engineering from the University of San Diego in 1999, and his M.S. and Ph.D. degrees in systems architecting and engineering from USC in 2002 and 2005. Between 1999 and 2002, he worked as a systems engineer at Motorola where he was responsible for the design and implementation of mission critical public safety communications systems for clients such as the Los Angeles Police Department, Orange County Sheriff, and San Diego Police Department. He has been affiliated with The Aerospace Corporation's Economic and Market Analysis Center as a member of the technical staff since 2003 and he supports cost analysis of programs for the Air Force's Space and Missile Systems Center at the Los Angeles Air Force Base. Dr. Valerdi is the author of more than 45 technical publications for IEEE, AIAA, and INCOSE conferences. His work has appeared in several journals, including Journal of Systems Engineering, Journal of Systems and Software, and CrossTalk - The Journal of Defense Software Engineering. He has also served as a reviewer for IEEE Transactions on Engineering Management and IEEE Software. He served as program chair of the 20th Forum on COCOMO and Software Cost Modeling and is involved with INCOSE in the Measurement Working Group, the Systems Engineering and Architecting Doctoral Student Network, and since 2007 has served on the Board of Directors as associate director for international growth. He is a visiting associate at the Center for Systems & Software Engineering at USC. Contact information:Email: [email protected] Website: http://rvalerdi.mit.edu Remember to check out GoTo Assist Express! The essay is titled Outsourcing: Metrics and Governance. The essay discusses why it is important to get the link between metrics and governance right in outsourcing contracts. It goes on to stress why it is important to engage process and metrics experts when negotiating the linkages. One of the new features you will notice in SPaMCAST 84 is an ad. I do not take adding ads lightly but have decide to occasionally run ads to help defray the cost of hosting, bandwidth and equipment. When I do run ads I will only run those I feel comfortable with. Let me know your thoughts on the matter. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Conferences and Speaking Engagements in 2010 (To Date) ISMA Cinco in São Paulo September 13-15. I will be one of the featured speakers. More on the topic the near future. The website to get more information is http://www.ifpug.org/conferences/ I hope to see you there! Next! The interview in the SPaMCAST 85 is with Cory Foy. We talked agile and agile coaching. Whether you are using SCRUM, xP or any software development methodology I think you will have a lot to think about after listening to Cory.

Welcome to the Software Process and Measurement Cast 83! The interview in the SPaMCAST 83 is with Gary Gack. We discussed his new book "Managing The Black Hole". The book and the discussion centered on how organizations can improve their effectiveness. Lots of great ideas for orgnaizations at all levels of maturity. Gary Gack, is the founder and President of Process-Fusion.net, a provider of e-Learning, Assessments, Strategy advice, Training, and Coaching relating to integration and deployment of software and IT industry best practices. Mr. Gack holds an MBA from the Wharton School and is a Lean Six Sigma Black Belt. In addition he is an ASQ Certified Software Quality Engineer (CSQE), a Certified Scrum Master, a Visiting Scientist with the Software Engineering Institute (2006) where he co-authored the "Measuring for Performance Driven Improvement 1" course for which he is an authorized instructor, and he holds the ITIL Foundation Certification. He has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is the author of numerous articles and a book entitled "Managing the “Black Hole”: The Executive’s Guide to Software Project Risk. Contact information:Email: [email protected] Website: http://www.process-fusion.net/ The essay examines the the software measure / metric: Size. Size really is important and the type of size measure you choose will expand or constrain what you can do with the data. We will define physical, functional and relative measures of size and where they are useful. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interviews or essays. Your thoughts, comments, suggestions and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 84 is with Ricardo Valardi. We discussed software cost estimation and behavioural economics. THis was a great interview that anyone working in the IT field will find immeadeatly usefull and thought provoking in the long term.

Welcome to the Software Process and Measurement Cast 82! The interview in the SPaMCAST 82 is with Cheryl Jones. We discussed Practical Software and Systems Measurement. Can you say measurement or even more loudly MEASUREMENT! PSM is an evolving force in the IT measurement field. Cheryl helps us understand why measurement is important for projects and management. Cheryl Jones is a lead software engineer in the Quality Engineering & System Assurance Sciences Group at RDECOM-ARDEC at Picatinny, New Jersey. She is responsible for measurement and analysis, risk management, estimation, and decision analysis technology development and application across a wide base of DoD, Government, and Commercial programs and organizations. Her responsibilities encompass technology development, integrated process definition, and practical technology application to support a variety of Performance and Decision Analysis requirements across numerous technical, acquisition, and management domains at multiple organizational levels. Ms. Jones is the technical lead and project manager of Practical Software and Systems Measurement. This project is an international technical initiative responsible for the development and transition of effective measurement practices into the software and systems development communities. Ms Jones is a primary author of Practical Software Measurement: Objective Information for Decision Makers. She is responsible for directing the transition of PSM and related measurement guidance into practice across a wide community of users through DoD, government, and industry. She has been instrumental in linking corporate measurement processes to validated improvements in project and organizational performance. Ms. Jones is a technical expert to the US Technical Advisory Group to International Standards Organization SC7, System and Software Engineering. Ms. Jones is the convener of Special Working Group 5, Standards Management. Ms. Jones is co-editor of ISO/IEC/IEEE 29148, Requirements Engineering. She previously was co-editor for ISO/IEC/IEEE 15288:2008, System Life Cycle Processes, editor of the revision to ISO/IEC 15939:2007, Software Measurement, and ISO/IEC/IEEE 16085:2006, Risk Management. Ms. Jones is also co-editor of ISO/IEC 15288, System Life Cycle Processes and ISO/IEC/IEEE 29148, Requirements Engineering. Ms. Jones holds a B.S. degree in Computer Science/Mathematics from the University of Georgia and an MBA in Management Information Systems from the University of Rhode Island. Contact information: Email: [email protected] Website: http://www.psmsc.com The essay examines optimism. When is optimism a good thing and when is it a bad thing? Perhaps the right answer is optimistic realism. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interviews or essays. Your thoughts, comments, suggestions, and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 83 is with Gary Gack. We discussed his new book, "Managing the Black Hole". The book explores customer engagement, metrics, planning and monitoring projects.

Welcome to the Software Process and Measurement Cast 81! The interview in the SPaMCAST 81 is with Paul Byrnes. We discussed the upcoming release of the CMMI, Agile and the CMMI and process improvement in general. The interview is loaded with data for anyone that uses the CMMI or is involved with process improvement in general. Paul is a returning guest! If you have not listened to Paul's first interview go back to SPaMCAST 63 (http://bit.ly/bnODdY). As an Air Force officer Paul was responsible for managing advanced software technology transition projects at Hanscom AFB, MA. These were typically joint government/industry funded projects aimed at significantly improving the efficiency of DoD software development processes and services. At the SEI, Paul was the SEI CMM® Based Appraisal (CBA) Project Leader. Responsible for developing all published versions of SCE and the initial CBA IPI method (V0.3). A principal developer of the CMM® Appraisal Framework (CAF). Developed, delivered, and managed teams delivering CMM based appraisal methods and training services. At ISD, as a founder, principal, Managing Director, and CTO, Paul was the principal architect of ISD’s Comprehensive Appraisal Method (CAM); a draft version was an input method to SCAMPISM V1.1. He was responsible for managing, leading development, and also delivering all standard ISD products for their appraisal, consulting, and training service lines. Paul is a currently a member of the SCAMPI LA BoK Advisory Board and a member of its High Maturity Working Group. He is currently participating on the Enterprise SPICE Architecture Team and the SCAMPI V1.3 Upgrade Team. Paul was included in the 1995 Who’s Who in the East, the 1998 Who’s Who in Media and Communications, the 1999 Who’s Who in America, and the 2000 Who’s Who in the World. Contact information: Email: [email protected] Website: http://isd-inc.com The essay examines the difference perspective between velcocity and productivity. They are similar concepts that if addressed carefully can both be collected and used without additional effort. It is like having your cake and eating it too! I want your help! I would like each SPaMCAST listener to invite one new listener to listen to the cast. Walk over to their PC, show them how to set up ITunes or your favorite pod catcher and then subscribe them to the SPaMCAST. When your done call the listener line (206) 888-6111 tell me the story (I will share the stories on a future cast). Better yet I will select the best (or maybe a few best) stories and invite you to participate on a future cast! Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interveiws or essays. Your thoughts, comments, suggestions and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) March 22 - 25, SEPG Conference in Savanah. I will be attending and will have lots of time to connect to SPaMCASTers in Savanah. Let me know if you are attending and lets connect! Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 82 is with Cheryl Jones. We discussed Practical Software and Systems Measurement (PSM). We got down and dirty on the topic of software measurment. Cherly is a real guru in the measurement field.

Welcome to the Software Process and Measurement Cast 80! The interview in the SPaMCAST 80 is with Dr. David F Rico. We discussed "Business Value of Agile Software Methods" which he coauthored. The interview provided a great discussion on the value of agile based on quantitative information gathered for the book. I want your help! I would like each SPaMCAST listener to invite one new listener to listen to the cast. Walk over to there PC, show them how to set up ITunes or your favorite pod catcher and then subscribe them to the SPaMCAST. When your done call the listener line (206) 888-6111 tell me the story (I will share the stories on a future cast). Better yet I will select the best (or maybe a few best) stories and invite you to participate on a future cast! Dr. Dr. Rico's Biography: Dr. David F. Rico has been a technical leader in support of NASA, DARPA, DISA, SPAWAR, USAF, AFMC, NAVAIR, CECOM, and MICOM for over 25 years. He has led, managed, or participated in over 20 organization change initiatives using Agile Methods, Lean Six Sigma, ISO 9001, CMMI, SW-CMM, Enterprise Architecture, Baldrige, and DoD 5000. He specializes in information technology (IT) investment analysis, IT project management, and IT-enabled change. He has been an international keynote speaker, presented at leading industry conferences, published numerous articles, and written or contributed to six textbooks. He’s a Certified Project Management Professional (PMP) and Certified Scrum Master (CSM). Dr. Rico teaches doctoral and master’s courses at three Washington, DC-area universities. Dr. Rico has been in the field of information systems since 1983. Dr. Rico's contact information: Email: [email protected] Website: http://www.davidfrico.com/ The essay while bit on the short side due to the length of the interview tackles the age old question "is there a difference between productivity and efficiency and if there is do I really care .". I think there is and yes I think you should care. Contact information for the SPaMCAST:Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interveiws or essays. Your thoughts, comments, suggestions and ideas are welcome. Conferences and Speaking Engagements in 2010 (To Date) March 22 - 25, SEPG Conference in Savanah. I will be attending and will have lots of time to connect to SPaMCASTers in Savanah. Let me know if you are attending and lets connect! Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a ulti-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The interview in the SPaMCAST 81 is with Paul Byrnes. We discussed the upcoming release of the CMMI. Important information for everyone in the process improvement field.

Welcome to the Software Process and Measurement Cast 79! In the Software Process and Measurement Cast 79 I interviewed Scott Stribrny. We discussed his recent Cutter Consortium Executive Update titled “We’re Gonna Be in the Hudson: Risk Management Expertise to Live by in an Economic Downturn." The conversation and the article focused on risk and risk management. Risk gets talked about in project management circles and can stay a bit theorectical Scott makes the topic tangible in our interview. Contact information for the Software Process and Measurement Cast Email: [email protected] Voicemail: +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook: http://bit.ly/16fBWV Scott's Bio: J. Scott Stribrny is the Cofounder, President, and Managing Director of Group Atlantic, Inc., a consulting firm that has advised private, commercial, and governmental organizations on successful strategy development and operations improvement since 1992. He is also a Senior Consultant and writer with Cutter Consortium's Enterprise Risk Management & Governance practice. He is currently advising senior management of Fortune 1000 firms on principles and techniques for effective risk management and leadership. He is a frequent speaker to professional organizations and a guest lecturer to MBA programs at DePaul, Loyola and National-Louis Universities. His courses on developing high-performance teams are well known for their innovative workshops and practical applicability. Mr. Stribrny has more than 30 years experience in systems specification and building. He has designed and built real-time mission critical software and has led successful, multimillion-dollar development programs. His accumulated management experience ranges from growth companies to Fortune 50 conglomerates in many industries, including aerospace, telecommunications, financial, insurance, retail, information services, and manufacturing. Mr. Stribrny is a co-founder and former leader of the Chicago Software Process Improvement Network, and was an organizer of the 1998 Software Engineering Process Group conference. He can be reached at [email protected]. Scott's contact information: [email protected] Website: www.groupatlantic.com Cutter: http://www.cutter.com/meet-our-experts/stribrnys.html The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page. Yell at me if you have ideas for future interveiws or essays. Your thoughts, comments, suggestions and ideas are welcome. The essay SPaMCAST 79 is the completion of my essay about the central threads or core truths that can be extracted from the myriad of manifestos currently being published. Remember, "I am not a cog and neither are you!" Conferences and Speaking Engagements in 2010 (To Date) SEPG Conference in Savanah. March 22 - 25, I will be attending and will have lots of time to connect to SPaMCASTers in Savanah. Let me know if you are attending and lets connect! Quest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.html Next! The next Software Process and Measurement Cast will feature an interview with Dr. David F Rico. We discussed agile methods and the quantitative data that shows that it really works.

Welcome to the Software Process and Measurement Cast 78!In the Software Process and Measurement Cast 78 I interviewed Dr. Luigi Buglione. We focused our discussion on how play can improve learning in a technical environment but also touched on measurement and change. This was an intense interview that included many take aways that can be applied in your organization now!Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWVDr. Buglione's Bio:Dr. Luigi Buglione is Associate Professor at the École de Technologie Supérieure (ETS) – Université du Québec, Canada and is currently working as Process Improvement Specialist at Engineering.IT (formerly Atos Origin Italy and SchlumbergerSema) in Rome, Italy. Previously, he worked as a Software Process Engineer at the European Software Institute (ESI) in Bilbao, Spain. Dr. Buglione is a regular speaker at international Conferences on Software Measurement, Process Improvement and Quality. He is also the Vice-President of the Italian Software Metrics Association (GUFPI-ISMA), where created the Software Measurement Committee (SMC), member of the ISBSG Technical Advisory Group, of the ISO/IEC WG10 Study Group and other technical national bodies on such issues.He developed and was part of ESPRIT and of Basque Government projects on metric programs, EFQM models, the Balanced IT Scorecard and QFD for software. He is also a reviewer of the SWEBOK project, co-authoring the proposal for a new Knowledge Area on Software Measurement for the upcoming 2010 edition.He received a Ph.D in Management Information Systems from LUISS Guido Carli University (Rome, Italy) and a degree cum laude in Economics from the University of Rome “La Sapienza”, Italy. He is a Certified Software Measurement Specialist (IFPUG CSMS). Dr. Buglione's reseach can be found at www.semq.eu He also suggests visiting GUFPI-ISMA. The Italian full website is @ www.gufpi-isma.org , the new English section of the site @ http://www.gufpi-isma.org/eng/Contact information for the Software Process and Measurement CastEmail: [email protected]: +39-06-8307.4472 Website: www.semq.euThe SPaMCAST's production schedule should be on the Software Process and Measurement Facebook page before this cast goes up! Yell at me if it is not there. Your thoughts, comments, suggestions and ideas are welcome.The essay SPaMCAST 78 is about the central threads or core truths that can be extracted from the myriad of manifestos currently being published. Either they are all copying from each other or there might be something to learn from them.Conferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext!The next Software Process and Measurement Cast will feature an interview with Scott Stribrny. We discussed leadership, risk, requirements, business analysis and innovation. We had a great interview and covered a lot of ground including a discussion of one his recent articles, "We're Gonna Be in the Hudson."

Welcome to the Software Process and Measurement Cast 77 marking the SPaMCAST's Three Year Anniversary!The Software Process and Measurement Cast 77 is a special show. Even though we still have an interview and essay, we are going to turn things a bit on their head by flipping rolls and adding quite a few congratulatory comments. The outpouring of well wishes was fantastic and in some cases pretty darn funny.In the SPaMCAST 77 the tables have been turned and Pat Ferdinandi interviewed me. We talk about how the Software Process and Measurement Cast began, lessons learned along the way and where the Cast is going in the future. Frankly being on the other side of the table was a bit intimidating but a lot of fun never the less!Contact information for the Software Process and Measurement CastEmail: [email protected]: +1-206-888-6111Website: www.spamcast.netTwitter: www.twitter.com/tcagleyFacebook: http://bit.ly/16fBWVI am going to include SPaMCAST's production shedule on Facebook. Your thoughts, comments, suggestions and ideas are welcome.We have a guest essay in SPaMCAST 77. In this cast Richard Durnall shares his excellent essay "We’re not Japanese and we don’t build cars." The essay explores the management paradigm of lean, its roots and why the path taken by western management practices will be difficult to change. This essay was originally published at DZone (http://agile.dzone.com). I hope this is only the first of Richard's essays that grace the "bits" of the Software Process and Measurement Cast.Richard's Blog: http://www.richarddurnall.com/Email: [email protected] The DZone Article: http://agile.dzone.com/articles/lean-development-benefitsTwitter: www.twitter.com/rdurnallConferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext!The next Software Process and Measurement Cast will feature an interview with Luigi Buglione. We discussed how we reinvigorate training by including games, the process of change and software measurement. I have already put Luigi’s ideas into action and that says a ton!

Welcome to the Software Process and Measurement Cast 76!In the SPaMCAST 76 I interviewed Tom and Mary Poppendieck talking about lean and their new book "Leading Lean Software Development: Results Are not the Point". Our interview covered the book, lean and leadership to just a few topics.Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed software development, supply chain management, manufacturing operations, and new product development. She spearheaded the implementation of a Just-in-Time system in a 3M video tape manufacturing plant and led new product development teams, commercializing products ranging from digital controllers to 3M Light Fiber™. Mary is a popular writer and speaker, and coauthor of the book Lean Software Development, which was awarded the Software Development Productivity Award in 2004. A sequel, Implementing Lean Software Development, was published in 2006. A third book, Leading Lean Software Development, was published in late 2009.Tom Poppendieck has over 25 years of experience in computing including eight years of work with object technology. His modeling and mentoring skills are rooted in his experience as a physics professor. His early work was in IT infrastructure, product development, and manufacturing support, and evolved to consulting project assignments in healthcare, logistics, mortgage banking, and travel services.Tom holds a PhD in Physics and has taught physics for ten years. He is coauthor of the book Lean Software Development, which was awarded the Software Development Productivity Award in 2004. A sequel, Implementing Lean Software Development, was published in 2006. A third book, Leading Lean Software Development, was published in late 2009.Website: http://www.poppendieck.com/Leading Lean Software Development: Results Are not the Point http://www.amazon.com/exec/obidos/ASIN/0321620704/poppendieckco-20Contact Mary:Phone: 952-934-7998Email: [email protected] Contact Tom:Phone: 612-804-7217Email: [email protected] The essay in SPaMCAST 76 is titled "Walls". In the essay, "Walls" I explore the impact of living in an echo chamber when it comes to the ideas and concpets you use to drive change.Conferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext!The next Software Process and Measurement Cast will feature an interview with . . . Me. Pat Ferdinandi turns the tables to explore the origins of the SPaMCAST and plans for the future. I had fun being interviewed and hope you will enjoy the disucssion.

Welcome to the Software Process and Measurement Cast 75!In the SPaMCAST 75 I interviewed Bonnie Brown. We discussed the updated IFPUG Function Point Counting Practice Manual (release 4.3) that will be released this January. While the manual includes few rule the manual it does include a new section on conversions, more definitions and is generally a cleaner therefore more usable format. Bonnie provided great insight into the contents and construction of the manual.Ms. Brown works for HP (Hewlett Packard) and is the Function Point Coordinator for HP's U.S. Public Sector account. Ms. Brown has over 20 years of experience in the Information Technology industry with a strong emphasis in requirements development, analysis and design of new applications leveraging standard processes. Ms. Brown has participated in numerous software development and enhancement projects, performing definition, analysis and design phase activities. She also has ten years of experience in Function Point Analysis, Metrics collection and analysis, and Software Process Improvement. In her current assignment, she coordinates function point activities for the U.S. Public Sector account and performs function point analysis for projects and applications within that area. Ms. Brown has been a member of the IFPUG Counting Practices Committee since 2000. She previously served as the committee secretary and is now serving as committee vice-chair. She coordinated (along with David Garmus) the development and publication of CPM 4.3. The IFPUG website is www.ifpug.orgThe essay in SPaMCAST 75 is an exploration of the term "best practice". Shakespeare wrote: "What's in a name? That which we call a rose By any other name would smell as sweet." Unfortunately words can have power beyond thier original intent therefore reduce the value of the orginal concept.Conferences and Speaking Engagements in 2010 (To Date)ITMPI Webinar: Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext!The next Software Process and Measurement Cast will feature an interview with Tom and Mary Poppendiech talking about lean and their new book "Leading Lean Software Development: Results Are not the Point". This was a phenomenally insightful interview.

Welcome to the Software Process and Measurement Cast 74!In the SPaMCAST 74 I interviewed Kenji Hiranabe. We discussed mind mapping and how it can be used in projects. Mind Mapping for the uninitiated is a simple graphical means of organizing data to make it more understandable and memorable. Mind mapping has many uses in all types of software projects. We specifically discussed uses in agile projects but the method transcends a simple category and is useful in all projects .Kenji Hiranabe is an Agile software development practitioner and Japanese (co-)translator of "Multi-Paradigm Design"(Jim Coplien), "Lean Software Development"(Mary/Tom Poppendieck), "XP Installed"(Ron Jeffries), "Agile Project Management"(Jim Highsmith), "The Art of Agile Development"(James Shore) and other Agile books.Kenji was awarded the 2008 Gordon Pask Award Recipient for contributions to Agile practice.http://www.infoq.com/news/2008/08/Gordon-Pask-Award-2008-ReceiversHe thinks of software development as a form of communication game, and is always searching for better ways to make it more productive, collaborative, and fun.His article related to this interview; "Agile Modeling with Mind Maps and UML"http://www.stickyminds.com/s.asp?F=S11861_ART_2He is also CEO of Change Vision, Inc.Change Vision develops lightweight Mind Mapping and UML/ERD/DFD integrated software ketching and modeling tool "astah*" (http://astah.change-vision.com/).He blogs about Lean/Agile software development.http://astah-users.change-vision.com/en/modules/weblog/kenji.hiranabe/The essay in SPaMCAST 74 is discussion the confluence of IT Value and customer satisfaction. Can you really measure the value of your IT group if you don't start with your customers perception? Conferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext!The next Software Process and Measurement Cast will feature an interview with Bonnie Brown (really this time). We discussed the upcoming release of an updated IFPUG Function Point Standards (Counting Practice Manual 4.3). If you are interested in function points, Bonnie has a lot of information for you!

Welcome to the Software Process and Measurement Cast 73!In the SPaMCAST 73 I interviewed David Bovis. David and I discussed the psychology of change. Have you ever wondered why some people are better at making change happen? I believe it boils down to two related factors. The first is salesman ship and the second is an understanding of psychology. Both topic are highly related. Since we are all change agents this is an incredibly important interview.As an independent service provider David has functioned as a Design consultant and project manager for tooling & components sourced from China and as a Lean development Consultant. David is now delivery Director for PCC.Interested in addressing the sustainability issues surrounding organizational change, since 2001 David has studied Theology, Philosophy and Psychology, recognizing organizations succeed for the same reasons families do – the psychological quality of relationship between people. David's specialist area is now the 'psychology of organizational change and culture development' in support of Lean (TPS) and systems thinking principles. Inverting the standard approach to Lean development, proven to be largely unsustainable over the last 35years, David regularly challenges the strategic setting of measures, to address the detrimental impact assumptions, from standard accounting practice, have on behaviors. Contact Data:Website: http://www.pcchange.org.ukEmail: [email protected]: http://www.facebook.com/david.bovisTwitter: dr_bovisYou can also find David on Linked In and MySpace to name a few places (he truely is everywhere).The essay in SPaMCAST 73 is a discussion on whether customer satisfaction is deterministic. Can customer satisfaction be reduced to a formula that may or may not match the perception of the clients? I would also like to promote another podcast that I produce. While a little off the IT track, Tales by Tom which are readings of my father's novels, novellas and short story collections is an engaging ang thought provoking podcast. Visit Tales by Tom at www.talesbytom.com.Conferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlNext Software Process and Measurement Cast:The next Software Process and Measurement Cast will feature an interview with Bonnie Brown. We discussed the upcoming release of an updated IFPUG Function Point Standards (Counting Practice Manual 4.3). If you are interested in function points, Bonnie has a lot of information for you!

Welcome to the Software Process and Measurement Cast 72!In the SPaMCAST 72 I interviewed Diana Larsen. Diana and I discussed agile and retrospectives. The interview was full of practical advice, philosophyphilopsphy, wit and wisdom. Diana Larsen sparks the creation of workplaces where productive teams display resilience in times of change and focus on frequent delivery of high value software customers want and use. Drawing on fifteen+ years of experience working with technical professionals, Diana takes a pragmatic approach to consulting with leaders and teams to promote work processes where innovation, inspiration, and imagination flourish.Diana co-authored Agile Retrospectives: Making Good Teams Great! and writes articles and blog posts at http://www.futureworksconsulting.com/blog. She is a partner in FutureWorks Consulting, LLC, in Portland, Oregon.Current chair of the Agile Alliance Board of Directors, Diana co- founded the "Agile Open Northwest" conference and the international "Retrospective Facilitators Gathering".Diana discovers solutions and possibilities where others find only barriers and obstacles.Contact Data:Website: http://www.futureworksconsulting.com/Website: http://www.agilealliance.orgTwitter: DianaofportlandThe essay in SPaMCAST 72 concludes my essay titled Traceability, A Radical Approach Based on User Involvement. This is part seven which includes examples (mini-case studies) and a summary. The entire document will be available via my blog and at the David Consulting Group website. I would also like to promote another podcast that I produce. While a little off the IT track, Tales by Tom which are readings of my father's novels, novellas and short story collections is an engaging ang thought provoking podcast. Visit Tales by Tom at www.talesbytom.com.Conferences and Speaking Engagements in 2010 (To Date)Are Your Project Stakeholders Satisfied February 11, 2010 11:00 am - 12:30 pm Eastern Time Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.Learning Objectives: • How to define customer satisfaction • Strategies for identifying what really matters • A practical framework for measuring customer satisfaction • Not all attributes of customer satisfaction matter to the same level for all stakeholders Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreRegQuest Conference in Dallas April 21 - 23. I will be talking on "Process Improvement in a Multi-Model World". The conference includes two days of workshops. The website to get more information is http://www.qaiquest.org/dallas/index.htmlThe next Software Process and Measurment Cast features an interview with David Bovis. We discussed lean and the phycology of change. This is a do not miss interview for anyone involved or impacted by change. . . .might mean everyone ought to hear this interview.

Welcome to the Software Process and Measurement Cast 71!In SPaMCAST 71, I conclude my interview of the Suzanne Robertson. We continued our discussion of requirements. Requirements are the heart and soul of the software development projects.Suzanne is co-author of Mastering the Requirements Process, Second Edition (Addison-Wesley 2006) a book that provides guidance on finding requirements and writing them so that they can be understood by all the stakeholders. She has more than 30 years experience in systems specification and building. Her courses on requirements, systems analysis, design and problem solving are well known for their innovative workshops and business games.Suzanne has varied experience as a manager, programmer, analyst, and designer. She has consulted, done research and taught in Europe, Australia, the Far East and the United States. Current work includes research and consulting on stakeholder rights and responsibilities, the specification and reuse of requirements and techniques for assessing requirements specifications. The product of this research is Volere, a complete requirements process and template for assessing requirements quality, and for specifying business requirements.Contact Data:Atlantic Systems Guild: http://www.systemsguild.com/Volere Requirements Resouces: http://www.volere.co.uk/Email: [email protected] essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part six puts the model together and gets us ready to discuss examples in installment seven.I have also included a promo for JC Hutchins novel 7th Son: Descent. Great story I suggest listening and buying the book!Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The interview in show 72 is Diana Larsen, author, teacher, and consultant. We talked about agile and project retrospectives to name a few topics. Incredible wit, wisdom and interview.

Welcome to the Software Process and Measurement Cast 70!The interview on the SPaMCAST 70 is with Suzanne Robertson. We talked about requirements . . . a lot and that was good therefore this part one of the interview.Suzanne is co-author of Mastering the Requirements Process (Addison-Wesley Second Edition 2006) a book that provides guidance on finding requirements and writing them so that they can be understood by all the stakeholders. She has more than 30 years experience in systems specification and building. Her courses on requirements, systems analysis, design and problem solving are well known for their innovative workshops and business games.Suzanne has varied experience as a manager, programmer, analyst, and designer. She has consulted, done research and taught in Europe, Australia, the Far East and the United States. Current work includes research and consulting on stakeholder rights and responsibilities, the specification and reuse of requirements and techniques for assessing requirements specifications. The product of this research is Volere, a complete requirements process and template for assessing requirements quality, and for specifying business requirements.Contact Data:Atlantic Systems Guild: http://www.systemsguild.com/Volere Requirements Resouces: http://www.volere.co.uk/Email: [email protected] The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part Five discusses the final leg of the model criticality. We will now have the heart of the model defined and be ready to start putting it all together.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The interview in show 71 is Part 2 of my interview with Suzanne Robertson, author, teacher, consultant and a member of The Atlantic Systems Guild. We finished our discussion of requirements and mastering the requirements process.

The interview on the SPaMCAST 69 is with Kevin Brennan. Kevin and I focused on how the business analysis role fits into the CMMI. In the process we ended up discussing a wide range of topics from a business analysis point of view. Kevin Brennan, CBAP, PMP, is the IIBA®s Vice President, Professional Development. He led the development of Version 2.0 of the Business Analysis Body of Knowledge® (BABOK® Guide) and was also one of the authors of the CBAP exam. He is a frequent speaker on business analysis, project management, and software quality assurance topics at conferences. Kevin has over a decade of experience as a business analyst and project manager across several industry sectors, including regulated professions, utilities, automobile manufacturing, courier services, and mortgage banking. During this time he has performed just about every task a business analyst could be expected to do, from developing corporate and product strategies to being paged by end-users looking for technical support. Kevin has taught project management and requirements analysis at Humber College, and has a B.A. degree in History and Political Science from the University of Toronto. He is also a graduate of Second City's improv comedy program. Contact:Email: [email protected]: http://www.theiiba.org/am/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part four discusses the complexity leg of the model. We are now into the heart of the model and I like your feedback on the assessment categories choosen and the idea in total.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The interview in show 70 is with Suzanne Robertson, author, teacher, consultant and a member of The Atlantic Systems Guild. We spoke about requirements and mastering the requirements process.

The interview on the SPaMCAST 68 is with Neil Potter. Neil and I talked of CMMI, process improvement and how change programs fit into economic environment we find ourselves in today and will again someday in the future. The interview was a wide ranging discussion of process improvement. Neil Potter has been working in software design, engineering and process management since 1985. In 1988 Neil was an SEPG manager in a TI software development group, spanning USA, India and England. He has a B.Sc. in Computer Science from the University of Essex in England and Six Sigma Greenbelt certification from the University of Michigan. Neil is also a Certified Scrum Master (certified by Mike Cohn). Neil is also a certified CMMI High Maturity lead appraiser. Contact:Email: [email protected]: http://www.processgroup.com/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part three discusses the nine components of customer involvement which will be assessed in the model. I am catching up to cleaning up the blog and posting the essay, I had a problem with my email system that required my full attention.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The interview in show 69 is with Kevin Brennan of the International Institute of Business Analysis (IIBA). We talked about business analysis and the role of business analysts in the CMMI. The interview was incredible.

The interview in SPaMCAST 67 is with Murali Chemuturi. Murali recently had his first book published titled Software Estimation Best Practices, Tools & Techniques: A Complete Guide for Software Project Estimators. In this edition of the Software Process and Measurement Cast we discussed estimation, the book and future plans. Murali offers a lot of practical advice on estimation during the interview. Good book, good interview . . . go buy a copy or two. The link to Amazon is http://bit.ly/2Hce25Murali has over thirty seven years of total experience out of which about twenty three years in information technology having worked in TATA CONSULTANCY SERVICES for Five and half years and in ELECTRONICS COROPORATION OF INDIA LIMITED for Nineteen and half years. I had also worked in SATYAM COMPUTER SERVICES LTD., METAMOR GLOBAL SOLUTIONS LTD. and Vistaar eBusinesses Pvt Ltd. Designation at the time of final employment was that of Vice President Software Development at Vistaar e-Businesses Pvt. Ltd. Mumbai.Contact:Email: [email protected]: www.chemuturi.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is a continuation of my essay titled "Traceability: A Radical Approach Based on User Involvement". Part two starts to get into the meat of tracability and scalability. Note I recently received a comment about not having access to the whole essay immediately. While the whole paper is drafted I do my final re-write as I record each section therefore the essay is not really complete until the last part is recorded. It is the way I write.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundaries.The ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in show 68 is with Neil Potter of The Process Group. We talked of CMMI, process improvement and how change programs fit into economic environment we find ourselves in today and will again someday in the future.

The interview in SPaMCAST 66 is with Chuck Tryon. We discussed knowledge management. Chuck provides solid advice on knowledge management while explain why not dealing with knowledge management is a burning platform you should not ignore. Frankly this one of the most important interviews SPaMCAST has recorded. Chuck Tryon is a nationally respected educator and popular symposium speaker. He founded Tryon and Associates in 1986 to provide seminar training and consulting that helps organizations and individuals develop predictable and repeatable approaches to modern project management, knowledge management and business requirements. The strategies presented in Mr. Tryon's seminars are used by thousands of professionals in hundreds of organizations across the United States, Europe and Canada. His client list includes many top 100 companies.Chuck and his wife, Tresa, reside in the Tulsa, Oklahoma area. They have two grown daughters, Amanda and Casey. When not teaching, writing or attending classes at OU, Chuck tries to find time for his favorite things in life, spoiling grandchildren, playing golf and SCUBA diving … but not usually at the same time.A full bio is available at http://bit.ly/5VNkp Contact:Email: [email protected]: http://www.tryonassoc.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay on SPaMCAST 66 is part 1 of my essay titled "Traceability: A Radical Approach Based on User Involvement". 'Model based software process improvement' and 'process discipline' are phrases that can chill the blood of most software engineers even when uttered forty feet away. Applied incorrectly the perceived trappings of process discipline are viewed as overhead which gets in the way of 'real work'. The processes that are perceived to be the most offensive to developers are those concentrated on controlling their behavior or providing oversight of their work. When the CMMI® is interjected into the process landscape, traceability becomes one of the lightening rods typically identified in the overhead discussion. So, avoid the lightening rod, right? Check out the podcast and blog for the rest!Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements:ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in the Software Process and Measurement Cast is with Murali Chemuturi. Murali recently published his first book, "Software Estimation Best Practices, Tools & Techniques: A Complete Guide for Software Project Estimators". We discussed estimation and more.

The interview in SPaMCAST 65 is with Laura Brandau. We discussed business analysis, the role of the business analyst, how business analysts impact projects and the organizations they serve and how we can measure both the role and the impact of the role. Laura Brandau is passionate about helping organizations create value through their investments in software. She helps stakeholders conceptualize comprehensive solutions and creates alignment about project outcomes through proactive communication and analysis. Laura is the President and Principal Consultant at Clear Spring Business Analysis, a company she founded to deliver results-oriented services enabling clients to achieve a greater return on their software investments. Prior to founding Clear Spring, Laura worked in a variety of roles across multiple disciplines, including enterprise business analysis, project management, quality assurance, and information architecture.Laura is actively involved in the International Institute of Business Analysis, working at the international level as the Career Center Product Manager and the local level as the Vice President of Marketing for the Denver chapter. She also contributes to the business analyst profession by hosting Bridging the Gap between Business and IT, a blog dedicated to helping technology professionals improve how they engage with the business community. She recently published How to Start a Business Analyst Career, an eBook to help professionals looking to become BAs.Contact:Email: [email protected]: http://www.bridging-the-gap.comWebsite: http://www.clearspringanalysis.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! We have a guest essay on SPaMCAST 65. Pat Ferdinandi is back with her essay the Valley of Indecision. Pat explores what happens if you love what you do but you can't do it anymore. For many, change is an imperative. Pat shares her ideas and motivation with SPaMCAST listeners.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements:ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, Illinois see More informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The interview in the Software Process and Measurement Cast is with Chuck Tryon. We discussed knowledge management. Chuck provides solid advice on knowledge management while explain why not dealing with knowledge management is a burning platform you should not ignore. Frankly this one of the most important interviews SPaMCAST has recorded.

The interview on Show 64 is with Carol Smith. We discussed the usability. Usability is a critical component of human facing software. We discussed the definition of usability, techniques for discovering usability, how to measure it and finally how to test usability. A powerful interview with a great guest! Carol is a regular presenter at conferences, has taught usability courses at the college level and has managed a usability department. She is also the Treasurer and Director of Chapters for the Usability Professionals' Association (UPA) Board of Directors. Carol has a Master's degree in Human-Computer Interaction and has over eight years of usability experience. Carol Smith conducts experience research for clients that are both large and small, government and corporate, in a variety of industries through her company, Midwest Research, LLC. Carol takes the time to understand user's needs and behaviors and then creates tools that convey this information in an easy to understand format. Organizations can then integrate users needs and behaviors directly into their development projects.Contact information:Twitter: carologicWebsite: http://www.mw-research.com/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is the conclusion of "Using Functional Metrics in Agile Estimation". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques. Remember that parts one, two and three were included in SPaMCAST 61, 62 and 63.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elUpcoming Speaking Engagements ITMPI webinarProcess Improvement in a Multi-Model World September 15, 2009 11:00 am - 12:30 pm Eastern Time Model based process improvement typically has centered on a single model or framework as the lynch pin to control software process improvement within an organization. The use of a model or framework is an excellent means of reducing random activity unfortunately one model does not cover the whole organization. Process improvement has matured to a point where the span of control needs to be extended which suggests the use of more than one model (e.g. CMMI, ISO, ITIL and Business Process Re-engineering to name a few). This webinar with Tom Cagley will discuss how to manage process improvement in a complex, multi-model environment. More information - http://solutions.compaid.com/forms/WebinarB20090915?ProcessType=PreRegISMA 4 ConferenceBoundaries, Boundaries EverywhereSeptember 15, 2009 9:00 - 9:45 AM Identifying applications and project boundaries are critical to accurate and repeatable counts however the rules have a lot of flexibility. The presentation will evaluate a variety of types of applications to evaluate the impact of varied perspectives on application boundaries. The presentation will include at least one hands-on exercise to drive home the impact of boundariesThe ISMA conference will be held this September 13-16, 2009 at the Palmer House Hilton – Chicago, IllinoisMore informaton - http://www.IFPUG.org Next Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Laura Brandau. We discussed the role of business analysts including the definition of the role, typical interfaces, benefits and impacts of actually having business analysts and of course how to measure the impact. Many organizations have Business Analysts those that make the role work focus

The interview on Show 63 is with Paul Byrnes. We discussed the CMMI, Multiple Models and Process Improvement. In today's financial environment it is important to know what drives good change and whether disparate models work well and play well together. This was one of the basic threads of our conversation.As an Air Force officer Paul was responsible for managing advanced software technology transition projects at Hanscom AFB, MA. These were typically joint government/industry funded projects aimed at significantly improving the efficiency of DoD software development processes and services. At the SEI, Paul was the SEI CMM® Based Appraisal (CBA) Project Leader. Responsible for developing all published versions of SCE and the initial CBA IPI method (V0.3). A principal developer of the CMM® Appraisal Framework (CAF). Developed, delivered, and managed teams delivering CMM based appraisal methods and training services.At ISD, as a founder, principal, Managing Director, and CTO, Paul was the principal architect of ISD's Comprehensive Appraisal Method (CAM); a draft version was an input method to SCAMPISM V1.1. He was responsible for managing, leading development, and also delivering all standard ISD products for their appraisal, consulting, and training service lines.Paul is a currently a member of the SCAMPI LA BoK Advisory Board and a member of its High Maturity Working Group. He is currently participating on the Enterprise SPICE Architecture Team and the SCAMPI V1.3 Upgrade Team. Paul was included in the 1995 Who's Who in the East, the 1998 Who's Who in Media and Communications, the 1999 Who's Who in America, and the 2000 Who's Who in the World.Contact information:Email: [email protected]: http://isd-inc.comTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Using Functional Metrics in Agile Estimation Part 3". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques. Remember that parts one and two were included in SPaMCAST 61 and 62.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Carol Smith on the topic of usability. We discussed the definition of usability, how recognize it, test it and measure it. If you develop anything usability ought to be a central part of your practice.

The interview on Show 62 is with Tom Graves. We discussed enterprise architecture. Enterprise architecture is more than an IT phenomenon, architecture defines the enterprise. This was a great interview.Tom Graves has been an independent consultant for almost three decades, in business transformation, enterprise architecture and knowledge management. Based in Britain, His clients in Europe, Australia and the USA cover a broad range of industries including banking, utilities, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.Contact information:Email: [email protected]: http://weblog.tomgraves.org/ http://www.tetradian.com/HomePage http://www.tomgraves.org/HomePageTell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled part 2 of my essay "Using Functional Metrics in Agile Estimation". The essay explains how to integrate the discipline of functional metrics into agile metrics techniques.Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast will feature an interview with Paul Byrnes of ISD. We discussed how the CMMI and process improvement fit in today's economic environment.

Show 61 concludes a two part interview with Phil Stubbington. We discussed how to fix troubled projects. The interview chocked full of useful ideas for dealing with issues that if not taken care of that could be career limiting.Phil is a 42 year old highly reliable and trustworthy PROGRAMME DIRECTOR / MANAGER with an exceptional delivery track record. His most recent experience gained at DHL, EXEL, DELL, ORANGE BUSINESS SERVICES and RANK XEROX.Phil is very much a self starter, he is a constant improver with a strong client/customer centred approach who over delivers to measurably world class performance levels.He excels as a troubleshooter, he is a charismatic and motivational leader with great communication skills, is flexible, very approachable and says it "as it is". Equally comfortable and successful dealing with clients and team members at all levels including CxOs.Contact information:Email: [email protected]: http://www.twygrove.net/Tell a friend about the Software Process and Measurement Cast and show them how to subscribe. Let me know and I will acknowledge you on the next show! The essay is titled "Using Functional Metrics in Agile Estimation, Part 1". In the essay we begin exploring how to synthesize different methodologies and frameworks to create a process that is better than the sum of its parts and get better estimates to boot. Join the SPaMCAST's community by joining the SPaMCAST Facebook page and get involved!!!! http://tinyurl.com/62z5elThere are a number of ways to share your thoughts with SPaMCAST: • Email SPaMCAST at [email protected]• Voice messages can be left at 1-206-888-6111• Twitter – www.twitter.com/tcagley• BLOG – www.tcagley.wordpress.com• FACEBOOK!!!! Software Process and Measurement http://tinyurl.com/62z5elNext Software Process and Measurement Cast: The next Software Process and Measurement Cast is an interview with Tom Graves. We discussed architecture and how architecture affects every part of the organization. Very powerful stuff.