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Show Notes
In this episode, the conversation continues with Maha Mahadevan, CEO of BOSS Solutions - a company providing technology solutions for ITSM, Help desk and 811 ticket management for the damage prevention industry. Maha talks about
- How he built and kept the team together and stay motivated
- How he bridges the gap between developers and actual users
- How they sharpened the positioning and chose industry segments to operate in
- How to handle scale and stay current, as the # customers and team size grows
- His secret sauce about acquiring and retaining new customers and growth
- The importance of new member selection, onboarding and cultural integration for building a high performing team
- Motivating team members
- His career guidance tips for mid career transitions as well as entry level
- Domain expertise and experience in industry segments
Maha Mahadevan is the founder CEO of BOSS Solutions, an Atlanta GA based company providing SaaS solutions BOSSDesk for service management and BOSS811 for Onecall ticket management for the damage prevention industry. The company started off as an IT staff augmentation business and transformed into developing innovative solutions providing SaaS solutions to a sizable customer base across the US. Maha has a bachelors in engineering from the Indian Institute of Science Bangalore and Masters from the Indian Institute of Technology, Bombay. He is a regular tennis player and practices yoga. He enjoys traveling and spending time with family and friends.