Episode 472
Episode 472: Liran Haimovitch on Handling Customer Issues
Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.
Software Engineering Radio - The Podcast for Professional Software Developers · IEEE Computer Society
August 11, 202147m 0s
Show Notes
Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.