Audio is streamed directly from the publisher (podcasts.captivate.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Easily listen to Social Skills Coaching in your podcast app of choice at https://bit.ly/social-skills-home
00:08:38 Psychologist Craig Malkin's book Rethinking Narcissism
00:10:59 The Soft Startup
00:13:19 The Empathic Communication Toolkit for Handling Conflict
00:20:47 Use techniques like the Positive no or the Soft Startup
https://adbl.co/3shIydQ
• To be both assertive and empathic, use techniques like the “positive no” or the “soft startup” when setting a boundary.
• When managing conflicts or difficult communication, remember to use open-ended questions; focus on strengths; let the other person lead; normalize rather than pathologize; and use open, conciliatory body language to show that you are on the same side.
#Communicating #Communication #Conciliatory #ConversationalTools #CraigMalkins #DifficultConversation #EmpathicAssertion #EmpathicCommunicationToolkit #EmpathicStruggle #Empathy #ExpressEmpathy #Gottman #JulieGottman #Narcissism #NonviolentCommunication #SimpleEmpathicAssertion #UncomfortableConversation #UnconsciousMessage #RussellNewton #NewtonMG #PatrickKing #PatrickKingConsulting #SocialSkillsCoaching