How Jackson Hewitt Dominated Social Customer Service
Social Pros Podcast · Convince and Convert
May 26, 201536m 47s
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Show Notes
Eric Haftel, Social Media Marketing Manager at Jackson Hewitt Tax Service, joins the Social Pros Podcast this week to discuss customer expectations surrounding the immediacy of social media and the importance of an internal communication system between social media and other customer support teams. Read the highlights: http://www.convinceandconvert.com/podcast [...]