Chatbots for Civic Engagement, with Simon Day
Simon Day, co-founder of Apptivism, discusses how chatbots are used to increase civic engagement. By interacting with a chatbot on Facebook Messenger, citizens can give their opinion on policies from their computers or smartphones. Policymakers can then analyze the data from chatbot interactions to better shape policy. Simon breaks down how these chatbots work and describes how Apptivism is helping governments use this new technology.
Audio is streamed directly from the publisher (dts.podtrac.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Don't forget to sign up for the free Axios newsletter, and tag your best and worst examples of government social media posts with #SMandPwins and #SMandPfails on Twitter!
Simon Day, co-founder of Apptivism, discusses how chatbots are used to increase civic engagement. By interacting with a chatbot on Facebook Messenger, citizens can give their opinion on policies from their computers or smartphones. Policymakers can then analyze the data from chatbot interactions to better shape policy. Simon breaks down how these chatbots work and describes how Apptivism is helping governments use this new technology.