Scaling Smart: The Global Growth Journey of Pivotal with Doug Lacy
Simply Business Podcast · John K Jennings
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Show Notes
In this episode of Simply Business, host John Jennings sits down with Doug Lacy, Founder and President of Pivotal, a global IT field services company operating in 150+ countries. Doug shares the remarkable journey of scaling an IT services business, transitioning from a handful of clients to working with Fortune 500 companies worldwide.
Doug reveals key insights about:
- Overcoming the "founder’s trap" and navigating business plateaus
- The power of partnerships in scaling internationally
- Making the tough leap from low-margin to high-value clients
- Learning to ask for help and build a strong leadership team
- The relentless drive of entrepreneurship—why you’re never truly “done”
Doug’s story is a testament to the balance between strategy, patience, and execution. Whether you're a business owner, a startup leader, or scaling your operations, this episode is packed with wisdom on growth, resilience, and leadership.
🎧 Listen now! And don’t forget to subscribe, rate, and share with fellow entrepreneurs.
🔗 Visit pivital.com to learn more about Pivotal’s IT solutions.