Your customers are walking out the door because you're just taking orders.
Shop Talk · Rental Management
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Show Notes
Josh Nickell, Jeff Lignugaris and Elliott Vigil talk about sales as it pertains to companies with smaller fleet and rental volume, how you can keep your customers if your sales reps leave and more.
1 minute - Would you build an outside sales program if I told you my business does $2 million or less?
9 minutes - What Josh borrowed from Disney to help successfully run his rental business. 14 minutes - How much fleet do you need for a sales staff?
15 minutes - If your counter staff can't talk on the phone, they shouldn't work for you.
16 minutes - How to train your counter staff with a specific training program.
20 minutes - How do you develop relationships with customers outside of your sales reps?