Leap into the automation future: How GenAI is enabling self-healing IT
ServiceNow Podcasts · ServiceNow Community Podcasts
March 24, 202516m 27s
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Show Notes
In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution workflows. Learn how enterprises are using AI-powered Learning-Enhanced Automation Playbooks (LEAP) to accelerate self-healing IT at scale.
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Topics
AutomationSelf-healingITIncidentsGenAIPlaybooksProblemsArchitects