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Episode 61: Process Optimization

Episode 61: Process Optimization

ServiceNow Insights · ServiceNow Community

February 11, 202226m 57s

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Show Notes

In this episode, product manager Manjeet Singh talks about Process Optimization, a ServiceNow native process-mining application to help process owners and business analysts identify, streamline, and automate workflows for their enterprise. This episode covers:

  • What is process optimization?
  • Identifying and streamlining processes
  • Evolution of the Process Optimization app
  • Integrating Process Optimization with other capabilities
  • Getting started with Process Optimization
  • Plans for the future

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