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Episode 53: Skills Management

Episode 53: Skills Management

ServiceNow Insights · ServiceNow Community

August 19, 201927m 29s

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Show Notes

In this episode, Manjeet Singh talks about the Skills Management application. This app makes it easy to track and manage your people’s skills and proficiency to guide training and work assignments, and to show the real value of your coaching and training efforts. This episode covers:

  • What is skills management?
  • Managing skills for individuals, teams and projects
  • Automating skills assessment and management
  • Evaluating skill gaps and training efforts
  • Automating work assignments
  • Getting started
  • Sneak peak at future enhancements

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