Episode 45: The Walk-Up experience
ServiceNow Insights · ServiceNow Community
Audio is streamed directly from the publisher (traffic.omny.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
In this episode, Darius Koohmarey and Daryl Rodrigues talk about the the walk-up approach to IT support and how the ServiceNow Walk-Up application can support that approach. This episode covers:
- What is a “walk-up”?
- What is a walk-up like for users and technicians?
- How does the Walk-Up application support a walk-up operation?
- How do you set up a walk-up operation with the Walk-Up app?
For more information, see:
- Product documentation: Walk-Up Experience
- Blog post: Utilizing a walk-up contact channel
Your feedback helps us serve you better! Did you find this podcast helpful? Please leave a comment to tell us why or why not.
To catch clips behind the scenes with our guests and hear about new episodes before they’re published, follow @NOWsupport on Twitter. You can also search Twitter using #SNtechbytes for previous podcasts, video clips and pictures.
See omnystudio.com/listener for privacy information.