Episode 26: Knowledge Management Version 3
ServiceNow Insights · ServiceNow Community
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Show Notes
The migration from Knowledge Management v2 to v3 can be a tricky one. Let ServiceNow support help you out. In this podcast, Javier Heredia and Nathan Rensen discuss some of the hottest KM v3 topics.
This episode covers:
- What's new in KM v3
- Categories and topics
- Multiple knowledge bases
- Import feature
- Html sanitizer
- Images, videos, and attachments
- Search
- List control
For more information on KM v3, see:
- The specified item was not found.
- Guide for moving from KM v2 to KM v3
- ServiceNow Product Documentation: Knowledge Management
- Getting Started with Knowledge Management v3 - YouTube
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