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Show Notes
With the new Service Portal in HI comes a new podcast! This week, kylin.follenweider talks about what's new with Hi's Service Portal, some cool features to look out for, and navigation tips and best practices.
This episode covers:
- Unauthenticated help page
- Tour feature for the new site
- Improved homepage
- Improved incident form
- Service portal mobile experience
- Stay up-to-date with Portal news in the ServiceNow Community
For more information on the HI Service Portal, see:
- HI Service Portal user experience revamped for Helsinki
- Access HI on-the-go with our new mobile app
- ServiceNow KB: Service Portal on HI (KB0547203)
- ServiceNow KB: Using the HI Service Portal (KB0547103)
- HI Service Portal Overview - YouTube
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