533 - Keeping your customers is GOLD: Tom talks Customer Retention
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Show Notes
Today, I'm talking about customer retention. I'm not perfect at it by any means, but I do have customers that have been buying off me clear back even before there was a commercial internet, which makes it more than twenty eight years. So I think I might have a little bit of stuff to tell you here and on a webinar.
Screw The Commute Podcast Show Notes Episode 533
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Training Center - https://imtcva.org/
Higher Education Webinar – https://screwthecommute.com/webinars
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03:08 Tom's introduction to Customer Retention
05:25 What can I do to make it up to you?
06:55 "Modern Customer Retention" manual and human connections
14:16 Retention is a practice that ensures survival
17:14 80% of your revenue is from 20% of your customers
18:43 Sponsor message
Entrepreneurial Resources Mentioned in This PodcastHigher Education Webinar - https://screwthecommute.com/webinars
Screw The Commute - https://screwthecommute.com/
Screw The Commute Podcast App - https://screwthecommute.com/app/
College Ripoff Quiz - https://imtcva.org/quiz
Know a young person for our Youth Episode Series? Send an email to Tom! - [email protected]
Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel
How To Automate Your Business - https://screwthecommute.com/automatefree/
Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/
KickStartCart - http://www.kickstartcart.com/
Copywriting901 - https://copywriting901.com/
Disabilities Page - https://imtcva.org/disabilities/
Triple Whammy Sale - https://screwthecommute.com/triplewhammy/
Forbes article - https://www.forbes.com/sites/theyec/2016/01/07/why-going-above-and-beyond-in-business-makes-all-the-difference
Retention Guide for Modern Marketers - https://info.braze.com/2020-Retention-Guide-For-Modern-Marketers.html
Loyalty Rewards Programs - https://www.zendesk.com/blog/loyalty-rewards/
Email Tom: [email protected]
Internet Marketing Training Center - https://imtcva.org/
Related EpisodesImprovement Over the Holidays - https://screwthecommute.com/532/
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