
Talking CX problems and projects - with Nicole France
SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com · Jon Reed
November 22, 20201h 7m
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Show Notes
Let's hear Nicole's take on successful CX projects - and the buzzwords she hates. In this edition of Enterprise Hits and Misses radio, Jon also unveils a new format he'll use frequently - the whiffs and picks countdown. Plenty of audience questions factor into this one. Note: you can see the video version of this at youtube.com/jonathanwreed