
SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com
395 episodes — Page 3 of 8

Work is broken - how are we going to fix it? With Melissa Swift
"We need a language on what's going wrong with work" - fantastic lead quote from my guest on Friday the 18, Melissa Swift. Bring your sharpest commentary on the problems of work, and what better work futures look like, with and without AI. Swift, the author of "Work Here Now: Think Like a Human and Build a Powerhouse Workplace," will count down the top reasons why work is broken, and skewer a few of her most disliked HCM catch phrases. Then we'll take stock: where do we go from here? What would a smart/savvy/inclusive workplace look like, and what are the building blocks of that? Bring your questions and let's see where this goes.

SuccessConnect 2023 in review - talking customer success, skills, and show surprises with Luke Marson
On the final day of SuccessConnect 2023, Jon sat down with Luke Marson for a wide ranging discussion on what he learned from his customer discussions at SuccessConnect, and how that matches up with what he heard from the keynote stage. Luke shares the questions about onboarding that were one big theme in his customer talks. He also details what the most successful SuccessFactors projects looks like. We compare notes on what constitutes customer success, the value of AI, and why skills is a core opportunity for SuccessFactors going forward.

SuccessConnect '23 review - did the event deliver? With Chris Paine
Jon reignites his old school SuccessConnect podcast troublemaker series with SuccessFactors community leader and partner Chris Paine. Chris wrote a post prior to SuccessConnect about his predictions and expectations - did the show deliver? What did he learn as of the end of day one? The guys also get into the AI topic, reviewing how SAP can succeed in AI, what customers think, and how AI might impact implementation services in good and bad ways. *** Audio note: the main recording ran into an issue, so this final is a splice between two recordings. I've leveled over the volume but you may notice the splice - the result isn't perfect but I hope it's pretty listenable.*** Chris' pre-event blog post: https://www.wombling.com/hr/successconnect-2023-expectations/ Chris' post-event blog post: https://www.wombling.com/hr/successconnect-2023-expectations-met-and-exceeded/ Jon's 1st show post on gen AI and more: https://diginomica.com/successconnect-23-under-hood-saps-generative-ai-news-and-beyond

Generative AI in the enterprise - project myths and realities with Vijay Vijayasankar
On diginomica, I've been pushing back on the generative AI hype machine with vigor, but also digging into its enterprise possibilities. Who better for an enterprise AI gut check than Vijay Vijayasankar? Vijayasankar has a deep interest/passion for AI but also has an reputation for debunking its misconceptions. In his role at IBM managing financial services clients, he can also speak to project realities - and how customers weigh GenAI risks and opportunities. I lay out my generative AI views/research for a gut check from Vijayasankar. We also discuss why he wrote his post on GenAI in the enterprise, and what he thinks customers should prioritize, as they move into GenAI projects. Vijayasankar also shares his own project learnings, and promising use cases. We hit on many issues in this podcast, such as whether bias and hallucations can ever be eliminated from LLM, and whether domain experts, customer data and reinforcement learning can improve the accuracy/effectiveness of GenAI for the enterprise. As Vijayasankar notes in the podcast, the views he expresses here, and in his post, are his views alone, not his employer. Vijay's AI post: https://andvijaysays.com/2023/08/05/genai-in-the-enterprise-nine-themes-that-i-have-seen-so-far/ My AI post: https://diginomica.com/enterprises-will-test-limits-llms-and-chatgpt-just-beginning

Oracle CloudWorld - the instant review with Brian Sommer
In this spontaneous podcast review on the final afternoon of Oracle CloudWorld 2023, Jon Reed and Brian Sommer compare what they learned, culminating in Sommer's quip, "You may have to partner with your enemy, because that's what your customer wants." Customers definitely want more vendor options in their strategic mix - did CloudWorld support that premise? Is Oracle's generative AI messaging differentiated? Does Oracle have an industry applications advantage from their acquisitions, which go well beyond Cerner? And: did Larry Ellison's strong keynote push on healthcare resonate? These are some of the topics we hash out during this 25 minute recap. Production note: Jon's audio was a bit quiet due to a tech glitch, worked on tweaking that as best possible in post production, hopefully it will be solid enough for this time around.

The SAP innovation debate - hashing out SAP's RISE and AI plans with Greenbaum and Scott
On July 20, 2023, during SAP's Q2 earnings call, SAP CEO Christian Klein made bold statements regarding the future of SAP innovation - in particular RISE, AI, and why SAP's close relationship with customers, including opt-in customer data, give SAP an AI advantage (and premium AI pricing). It is our view that these statements constitute a notable change/evolution in innovation strategy that warrant debate, user group dialogue - and discussion on how customers should track these issues. Since Klein's earnings call statements, other executives inside of SAP have re-iterated and provided more context to these statements. These points are not necessarily firm policy yet, but are definitely messaging to look hard at. Since that time, along with my podcast guests Geoff Scott, CEO ASUG, and analyst Josh Greenbaum, we've had a chance to clarify these points and press questions. We don't have all the answers, and this is still unfolding, but we now have enough information to have an informed debate with our own views. Some of the hottest issues, such as AI pricing, reflect a surging market that has not yet gelled around the value of AI and what that will look like for customers. These AI pricing/value issues are not unique to SAP, but warrant scrutiny nonetheless. We taped this podcast as a way of letting listeners know what we've learned so far, and to lay out the questions we can pursue across SAP events this fall, culminating in SAP TechEd India, virtual SAP TechEd, and ASUG TechConnect New Orleans, which occur across the same times in November. Strong opinions are declared in this podcast but we do want to point out that SAP may yet shift and further clarify the policies we are debating. Those customers with specific questions should not treat this podcast as definitive, but contact SAP with open questions. We would also like to thank DSAG for providing their views, some of which are incorporated here. Also a thank you to our various contacts at SAP, who worked hard to get us the most current information that is publicly available. They may not agree with our opinions, in fact we are pretty certain they will not, but we are much better informed due to SAP's efforts, and SAP's willingness to engage in an important community dialogue. Any inaccuracies will be corrected in the podcast description, but these topics are too important to wait for perfect information, some of which is likely to be tied to event announcements this fall, yet to be made public. We expect to regroup with a shorter podcast later this fall to discuss what we learned at those events. Finally, we did cover, in brief, our initial takes on SAP's LeanIX acquisition, though we are out of time for a thorough review. This discussion relies almost entirely on published information in our prior blog posts, and in other news stories and transcripts: Geoff: https://www.asug.com/insights/asug-ceo-we-will-clarify-and-communicate-saps-cloud-strategy-for-our-community Josh: https://www.linkedin.com/posts/joshuagreenbaum_read-the-full-story-now-activity-7092925003704266754-eN4b/ Jon: https://diginomica.com/generative-ai-disruptions-rise-and-grow-thomas-saueressig-reveals-next-steps-saps-ai-strategy DSAG: https://dsag.de/presse/on-premise-customers-cut-off-from-innovations/

The enterprise month in review - show debut with Brian Sommer
Okay, bring your popcorn and saltiest commentary - it's the debut of the enterprise month in review with Brian Sommer and yours truly. In this edition, we are joined by Hyoun Park of Amalgam Research to discuss his important post on Zoom's terms of service issues, and the implications for customers considering AI moves in the enterprise. In each edition of this show, we'll each pick our top stories of the month (and why), and the underrated story that got lost in the hype. We'll pick our most loathed tech buzzword of the month - so will you - and our worst PR pitch. A surprise guest may crash the party - perhaps it will be you. We'll send you on your way with a project tip or two. If you like uncensored, unsponsored podcasts like this one, leaving me a strong review on a popular podcast platform makes a world of difference; thanks for listening.

Companies are whiffing on ESG - why? Research reveal and chat with Brian Sommer
Companies are whiffing on ESG - but why? Regulatory requirements bring added pressure, but the incentive to change goes well beyond that - as a new wave of ESG vendors demonstrate. This is now well beyond reporting. It's tracking/managing ESG in real-time across supply chains. Join Brian Sommer for his ESG research preview/reveal session - and bring your best/toughest questions. Bonus: for the final third of the show, sustainability expert Tom Raftery joins the show to weigh on in how the ESG market is changing - and why. Note: if you like this type of unscripted, uncensored enterprise podcast, reviews on the popular podcast platforms are the best way you can help me.

Why digital transformations fail - new ideas required, with Maureen Blandford
Returning champ Maureen Blandford is back, but much has changed. Now she's a founder of Serendipitus - and she's got some tough love talk (and data insights) into why digital transformations fail. Join our interactive, no filter discussion as Maureen takes us through the top digital transformation botches, and what we're gonna do about it. No buzzword (or tech event) is safe, as life as a female founder tends to surface a lot of industry BS - and we're gonna call it out on Friday. Let's do this...

AI for video editing - and the highs and lows of enterprise video
Enterprise video can be effective - or a true yawner. Join special guest Brent Leary as we discuss the highs and lows of enterprise video, and the secrets of his portable video gear and Playaz Production Network adventures with Paul Greenberg. We're also going to hash out the AI for video editing use case, share recent experiments - and the best options out there. As always bring your questions and Friday attitude... Note: the video version, if you want to see the pics of Brent's setup, can be found on youtube.com/jonathanwreed. If you want more unfiltered/unsponsored enterprise content like this, consider giving me a rating on your fave podcast site. thx.

Enterprise spring event deconstruction - did we learn anything about anything except generative AI?
Enterprise spring events were a generative AI carnival - but did we learn anything customers can use now? Forget keynote reviews - what did customers learn that can actually help them compete in a spank tunnel economy? Let's have an informal rehash shall we? There was enough generative AI hype to create a circus, but did we actually learn anything customers can use? Let's hash this out. Jon also hands out letter grades for event achievements, and lack thereof. Also check the itunes channel for the full podcast archives.

On MACHwashing and the microservices enterprise - with Phil Wainewright
We're back, and about to go live - What is MACH-washing? Why is it worse than cloud-washing? No one better than Phil Wainwright to discuss, fresh off a deep dive into headless architectures and the MACH Alliance show. We discuss the hype around the micrservices enterprises, including Amazon's recent decision to retreat from microservices for a Prime Video use case. As part one ends, Brian Sommer challenges Jon and Phil to a wardrobe duel, and we begin our generative AI discussion.

Debating microservices, ESG and generative AI for the enterprise
Brian Sommer crashes the show to exhibit his wardrobe versatility and a fresh tie. We dive back into microsservices, this time from an ESG data perspective. Then the audience moves us into a debate/discussion on generative AI for the enterprise. We discuss viable use cases, as well as the limits and shortfalls. Jon shares what he learned when pressing vendors on issues like 1:1 personalization with generative AI. (Note: to see the ties you'll want to check the youtube video replay at youtube.com/jonathanwreed).

Making sense of Sapphire 2023 Orlando - with Josh Greenbaum
To make sense of the barrage of news stories, keynotes and meetings, Jon gets Josh Greenbaum in the podcast chair. Josh hit on a few key storylines he was pursuing at the show: the state of SAP Business Networks, partner ecosystem issues, and whether SAP's sustainability push has progressed. The guys also talk about their discussion with ASUG members at the ASUG Executive Exchange program on the Monday prior to Sapphire's kick off. The discussion closes with Josh and Jon's personal reflections on a memorable Sapphire LGBTQ+ Pride panel, moderated by Julia White.

Sapphire Orlando '23 review - Brian Dennett has strong takes on SAP Datasphere, cloud business transitions, and the future of TechEd
I haven't caught up with Brian Dennett in a few years. After honing his tech chops in AI startups, Dennett is back in SAP land as an SAP Mentor. I was pleased to learn, during our conversation, he is keeping the tradition of the outspoken/critical/a little grouchy SAP Mentor alive. Dennett has strong views on the SAP Datasphere news, SAP's cloud business model transition challenges, and the future of SAP TechEd. This on-site podcast discussion also weaves in a few of my recent interviews and digging on SAP's hot Sapphire topics.

Build your own user group - Tim Rodman on user groups, community and Acumatica
In this online podcast taping, Jon talks with Tim Rodman, creator of the first independent Acumatica cloud ERP user group, AUGforums.com. We talk about the importance of community and user group voices in the enterprise, and Tim shares what he's learned over the years by starting his own independent user group. He also shares how he has produced so much Acumatica-related content, and how he sustains these efforts.

HR tech blowout - research reveal and buzzword deconstructions
Time to hash out what HR tech is getting right - and where it's falling short. Join us for an interactive discussion and research reveal. Bonnie Duncan Tinder, Stacey Harris and Brian Sommer will surely bring their A game, so bring your smartest questions. We'll also blow off steam via the most hated buzzwords in HR tech. You can bet ChatGPT is going to come up. Before we wrap, we'll have advice for HR leaders on making their talent goals stick, despite the economic "headwinds" and KPI overdose. If you like no-BS podcasts, consider leaving me a review on your favorite platform - I take no sponsors ever.

ERP as a data platform? BI pitfalls and potentials - with Joni Girardi
In this on-site podcast from Acumatica Summit 2023, Jon Reed talks with Joni Girardi of DataSelf. ERP as a data platform? Extracting more value out of ERP was a big topic at the show. Acumatica customers - like all ERP customers - are looking to get more out of their ERP investment with analytics, planning, and improved reporting. Girardi has spent 20 years on this topic - he shares the pitfalls and potentials of BI projects, as the two hit on topics ranging from the impact of AI to the great dashboard debate - do dashboards lead to better decisions? Some of this discussion is Acumatica-specific, but most is relevant to any enterprise software listener concerned about deriving more customer value from data. Note: if you like unsponsored, ad-free, no BS enterprise podcasts please consider giving me a good rating to help me beat the algorithm. I fund these myself for discerning listeners.

DevOps and AIOps - what is their relevance in ERP shops? A post-SAP TechEd roundtable
Jon didn't think SAP TechEd put enough emphasis on DevOps and AIOps, so he set about to correct that, via a roundtable with John Appleby and Brenton O'Callahan of Avantra, and Martin Fischer of Neptune Software (Fischer is also the lead for DSAG's DevOps interest group). But is DevOps even relevant in an ERP context? And what about AIOps? How do we move beyond dashboards and observability? What do SAP customers need to move forward with effective automation? Has this issue been overlooked by SAP, and what kind of educational/project content is needed? What is the future of SAP Basis engineers in this context? Do they have one? Is DevSecOps even worth a mention? These are just some of the issues the guys get into during this "alternative SAP TechEd" session. Show notes: the company mentioned by Martin for the DevOps session at SAP TechEd is Nuve.

Debating hybrid events - and how the metaverse fits in
Jon is back on the CRMKonvos show to make his case for why hybrid events matter - and to issue a scorching grade to vendors (and yet, the grade is an improvement over the spring). The CRMKonvos gang, Thomas Wieberneit, Ralf Korb and Marshall Lager once again keep the hot seat hot, but making sure that Jon is forced to comment on how the metaverse might play a role in hybrid events (the metaverse is Jon's favorite tech concept - err, not). But it does make for a convo with some surprises. Thanks to the CRMKonvos team for permission to issue this audio version - catch all their video replays on their YouTube channel.

Industry clouds - separating BS from reality with CRMKonvos
In this special appearance, Jon joins the CRMKonvos gang in the hot seat, to help sort industry cloud BS from reality. Industry clouds matter - but customers should evaluate carefully. What are the true criteria? Jon shares his views, while the smart CRMKonvos gang of Thomas Wieberneit, Ralf Korb and Marshall Lager keep the hot seat hot. This replay is issued with the express permission of the CRMKonvos team - thanks to them. Catch all their replays on the CRMKonvos YouTube channel.

The great customer success debate - a meaningful discipline or marketing creation?
Yep - we're back. Phil Wainewright and Josh Greenbaum both wrote landmark posts on customer success - but do they agree? And what should customers take from all the "customer success" brouhaha? To help me weigh the arguments, Bonnie Tinder of Raven Intel was on hand to share data and find a way forward. As usual, the audience brought their sharpest and smartest questions. Trivia note: this is my diginomica colleague Phil Wainewright's debut on my hits/misses video show, not to be missed.Also check the itunes channel for the full podcast archives.

Why was SAP automation the biggest topic at SAP Insider? John Appleby goes on the podcast hot seat
John Appleby, CEO Avantra, managed to duck a podcast taping with me at SAP Sapphire. But after Appleby told me that this year's SAP Insider marked a change in SAP events, I put him in the podcast hot seat: what matters most to SAP customers? After our review of RISE with SAP, Appleby gives his answer: SAP automation. But hold up - automating SAP landscapes is different than classic DevOps. Can SAP Basis engineers make this transition, and have impact on their company's automation strategy? What are the pitfalls? I had some tough surprise questions ready for Appleby. I hope this practical look at why SAP automation is coming to a head will be useful to project teams. Disclosure: Avantra is a diginomica partner, but this podcast is not part our contract, nor is this a diginomica podcast. We did this one for fun, with only a bare bones list of topics, no script.

The practical hyper-personalization debate - myth, reality, or buzzword bingo?
Yep, we're back! Time for a jugular, interactive session on hyperpersonalization. Join CX smarties Marshall Lager and Thomas Wieberneit as we define this term, probe into why it's needed (or not), and, most important, what practical do's and don'ts apply to enterprises? Bring your sharpest questions as always, and let's do this. Also check the itunes channel for the full podcast archives. If you care about unfiltered, unsponsored enterprise content, a great review will help others find this show amidst the marketing flotsam.

Why aren't services firms part of the transformation they provide? - With Tinder and Sommer
Yup - we're back. Join us for a vigorous discussion of the overlooked role of services partners in transformation efforts. Bonnie Tinder of Raven Intel and Brian Sommer will count down the top things to look for in services firm selection - and the worst services firm characteristics and warning signs. Bring your sharp commentary and smart questions and let's see if we can advance this conversation and put more emphasis on what is often, in my view, the weak link in an enterprise project/transformation effort. Note: if you believe in unsponsored, unfiltered enterprise content and like this series, please give this self-funded series a quick review on the platform of your choice. Thanks.

Live from Planful Perform Vegas - continuous planning vs inflation, AI hype and more with Hyoun Park
Let's see how hits and misses "live" does on the road talking analytics in the real world and more with Hyoun Park of Amalgam Insights, one of the smartest/most interesting enterprise thinkers I know... Final note: this 30 minute show was live from Planful Perform, Las Vegas. I didn't get the sound completely right, this was my first live stream on site in more than a decade - I'll get better. But meantime, I thought Park's sharp insights on the economy, AI, and analytics were worth sharing regardless.

The underground SAP Sapphire Orlando '22 Review - with Josh Greenbaum
Jon revives a pre-pandemic tradition by locating an abandoned conference room and taping an underground podcast review - this time with special guest Josh Greenbaum. This works as a companion to Jon's diginomica opinionated SAP Sapphire news review, so we hit on different topics, especially the issues Josh was chasing down such as business networks. He explains why SAP has finally turned a corner on business networks, and why, in his usual outspoken style, (literally) called "BS" during an SAP CX meeting. After the Josh convo, I've added a quick convo I had with ASUG CEO Geoff Scott on the show floor. Due to a few tech difficulties the sound wasn't perfect, but I fixed most in post-production. The diginomica post direct link I referred to is: https://diginomica.com/sap-sapphire-2022-opinionated-news-review-orlando

Busting HR project myths - an HR data reveal with Stacey Harris
Buckle up... First time hits/misses video guest Stacey Harris, Chief Research Officer at Sapient Insights Group, is going to unfurl fresh HR data and debunk HR tech myths. We'll also get into the underrated keys to HR project success. The audience brought their sharpest questions and comments, and Stacey was ready to roll! Also check the itunes channel for the full podcast archives.

Retail in 2022 - where are the wins and pitfalls? With Guy Courtin
Now rescheduled for this Friday! The problems retailers face amidst supply volatility and Amazon/Walmart dominance are immense. The retail year kicks off at the NRF big show - and our hot seat guest, Guy Courtin, was actually on the ground (I was not). We'll get Courtin's view of the highs and lows of the show (and most interesting tech). Bring your sharpest retail questions - Courtin will also count down some of the underrated (and overhyped) aspects of retail tech.

Why is digital transformation falling short? With Eric Kimberling
On this edition of the enterprise hits and misses show, join me and first-time guest Eric Kimberling of Third Stage Consulting as we hash out the fundamental problem: if transformation is essential, than why are we as an industry continually falling short? Kimberling will be unveiling, and counting down his digital transformation do's and don'ts. Note: this is a resolutely sponsor-free, unfiltered podcast/video show. If you believe in this, please rate and review it.

The highs (and lows) of CX in 2020 - with Liz Miller and Nicole France
Aka "revenge of Nicole and Liz", or the "Liz and Nicole show," join me as we wrap the hits/misses show year with unfiltered tour through the year in CX, CRM, and marketing run amok. The audience brought their usual sharp commentary as Nicole and Liz counted down their highs and lows of the CX year. Yeah, this should be fun.... Also check the itunes channel for the full podcast archives.

Behind the 2022 un-predictions - how the techno-sausage is made! With Brian Sommer and Jon Reed
Ever wondered how diginomica's annual un-predictions get made? Want a first hand look at a hyper-agile waterfall best practice methodology like no other? Oh yeah - we've got slides baby! Want to take a crack at building your own crystal ball? Paging all tech ninjas and prognosticators - join us for the un-predictions launch release - replay.

Hashing out the SAP TechEd keynotes - first reactions with Matthias Steiner
At past SAP TechEds, Matthias Steiner and I would typically have spirited bar conversations, or yell at each other on the patio about the keynotes. For SAP TechEd 2021, thanks to Neptune Software's podcast series, we have an informal online version of the same. These are our initial reactions only, taped right after the day two developer keynote. Amongst the topics covered: SAP cloud adoption and RISE, low-code and no-code, role of smaller SAP partners, and of course the free tier developer announcement for SAP BTP. We also talk about whether sustainability resonates, and the future of SAP TechEd. Podcast provided to our channel with kind permission of Neptune Software.

Crossing the enterprise buyer chasm - A live chat with Gartner's Hank Barnes
Here we go - continuing with my "blogs that matter" editions of the hits/misses interactive video show, I'll be diving into the recent milestone blogs Gartner's Hank Barnes has published on enterprise buyers, via his own dialogue with Geoffrey Moore ("Crossing the Chasm"). Barnes and I will also revisit our debate on how informed today's enterprise buyer actually is, and how customers can make better buying decisions (or not). Bring your sharpest questions for the free for all chat, this will be a good 'un.

Customer success debunked and rebooted - a live talk about the role of service providers and SIs - with Josh Greenbaum and Bonnie Duncan Tinder
Yep, on this edition of Enterprise hits/misses radio, Josh Greenbaum and I will settle our differences on customer success. Bonnie Duncan Tinder of Raven Intel will join us to reveal her latest research on the problematic role of professional services partners in customer success initiatives. Join us for this live discussion and yes, your comments will be a big part of this. We'll hash out the problems and shine the light on those getting it done the right way. Reference post: Attention vendors - please stop the customer success hype train, unless you have these six proof points (You can get Josh's post here too).

Death to all silos - debating the customer-first enterprise, with Josh Greenbaum and Hyoun Park
Josh Greenbaum issued a scorching blog post, "Death to all silos!" It's a tour de force of enterprise possibilities - and shortcomings. In our usual no-holds-barred interactive manner, we're going to get to the bottom of this post - including practical actions for customers, vendors, and SIs. BONUS: At the 40:00 mark, Hyoun Park makes his hits/misses video show debut with a terrific guest appearance that helps us assess remote work silos, and get to the core of how companies can act on Josh's post. See Josh's blog post at: https://eaconsult.com/2021/09/30/death-to-all-silos-with-aphorisms/.

Getting hybrid (and virtual) events right - with Paul Richards, hybrid event pioneer
Hybrid events aren't nearly what they could be - and here's someone who can help us change that. Yes! Enterprise hits and misses video show is back, and with a doozey. Paul Richards, huge influence on my thinking on hybrid events, will join us for an interactive session. Richards is the Director of Marketing for HuddleCamHD, https://huddlecamhd.com/pro/. He'll share how he pioneered hybrid events, talk about how to put on a good one, and we'll even get into production values as he has one of the best setups you'll see. Note: to see Paul's tour of his studio, you'll want to check out the video version of our talk at: https://www.youtube.com/watch?v=Viz-CWZ9j5c
The do's and dont's of transformation work - counting it down with John Belden of UpperEdge
The Enterprise hits and misses video show returns with a much-anticipated guest, John Belden of Upper Edge. Belden has outspoken field views on transformation - what works and where companies go wrong. We'll count them down and, as usual, field plenty of audience questions along the way. In a hits/misses exclusive, Belden also reveals new research on what leads to SI value erosion - a key obstacle to successful projects. If you believe in unfiltered/unsponsored enterprise content, consider giving this show a lovely review, thanks.
Talking impact of data privacy, the art of enterprise video, and more - with Brent Leary
Yep, this is part two of the crossover show between my guest Brent Leary's show and my hits/mises video blowout. Brent will take data privacy, and what the data is showing re: enterprise data privacy. Since it's crossover time we'll also pick up on our hybrid events and video discussion, since Brent is the enterprise video master over on his "A few good minutes" show and more.
Beware of Legacy SaaS - a look behind the debate
"The dangers of legacy SaaS" is a concept I have under development. Here's where Brian and I may differ - and why I brought up the problem of "legacy SaaS" in the first place. Yep, this is a solo flight from me, presenting my Legacy SaaS methodology - but there are some vocal audience members for back and forth. Come join the chat and say your piece.
Bonnie Tinder on the gap between project success and mediocrity
Yep, Bonnie Tinder of Raven Intel makes her triumphant return - and she brings fresh data on project success (or not), via her HCM cloud project research. Let's hash this out - as usual, bring your best questions and astute observations :) This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com. If you like the idea of unfiltered, non-commercial enterprise content, consider giving this a nice rating so Jon can beat the commercialized crud in the search algorithms.
CRM buzzword destruction and deconstruction - with Thomas Wieberneit
In this "blogs that matter" edition of hits/misses video, we'll dig into several of CX gadfly Thomas Wieberneit's notable blog posts. Join this free-for-all as we talk about how NOT to manage your customer journeys, why we DON'T want a 360 degree view of the customer, and why "ecosystems" are not what they appear. Sound like fun? This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com.
Is legacy SaaS a thing? Debating the SaaS 1.0 to 2.0 model and why it matters to customers
Is legacy SaaS a real thing? Join the debate as returning champ Brian Sommer riffs on Jon's argument with a SaaS 1.0 to SaaS 2.0 slide deck banter. Where are vendors getting stuck? And why does this matter to customers? Bring your sharp questions and BS filters as usual - this is the usual jugular participation Friday show. Note: to see the slides, check the video replay at youtube.com/jonathanwreed.
CX blogs/rants/beefs, and getting customer data right, with Nicole France and Liz Miller
This Friday, Constellation's Nicole France and Liz Miller will crash my Enterprise hits/misses video show together. Join this audience participation free-for-all, which will kick off with discussion of Nicole's lightning rod blog post, It's Time to Set the Record Straight on Customer Data Terminology. Can we get customer data right? Will cookieless life confound marketing teams, or compel organizations to (finally) adopt white hat tactcis to earn trust? Will this dynamic duo take over the show? Will I get a word in? We're about to find out... This series is brought to you commercial-free by Jon Reed of http://www.diginomica.com. If you like the idea of unfiltered, non-commercial enterprise content, consider giving this a nice rating so Jon can beat the commercialized crud in the search algorithms. Thanks.
Getting off of Legacy Mountain - obstacles to enterprise tranformation, with Maureen Blandford
Join us for this action-packed free-for-all with the always-frank, buzzword-allergic Maureen Blandford. She'll be counting down her top reasons you will (or won't) transform - and how to bridge that gap. We'll talk about the deep need for change in sales/marketing, and, she may even share a special announcement or two.
The problem of extreme heterogeneity in the enterprise - with Josh Greenbaum
Join for an all-in chat with Josh Greenbaum on his longstanding case for "extreme heterogeneity." And that gap between what vendors dream about (account control) versus what customers really need. And how so-called "customer success" initiatives trip on this, or not. Josh also kicks off the "blogs that matter" theme debut for the show...
Breaking news - Quadrants and Waves are challenged by upstart vendor evaluator
In this April Fools edition - Brian Sommer and I used to criticize vendor ranking and evaluation firms. No longer - there's gold in them thar hills, and we're getting our piece. There's a role for you here too. Join us as we unveil a unique proprietary system to unlock the keys to successful enterprise software projects, powered by an algorithm that has intimidated even the most experienced data scientists we've shown it to. Note: you can check the slides from this one, including the trapezoid pic, on the youtube.com/jonathanwreed video replay.
Escaping the SaaS lock-in blues - discussing cloud project results with Adam Mansfield of UpperEdge
This should be a good one, as Adam Mansfield counts down his top tips for cloud vendor negotiation, as we peel back the hype on SaaS software. Time to dig into how to achieve project success with cloud vendors - and the obstacles in the way. Mansfield will field your questions- we'll also poke deserved fun at what drives cloud buyers crazy.
Revisiting The great cloud ERP benefits debate - what did we miss?
Jon Reed of http://www.diginomica.com hashes out what he overlooked in the last episode with Brian Sommer deconstructing cloud ERP benefits. Time to hash out what we missed last week. Jon also shares how this stacks up with different models of enterprise transformation. SAP/HR expert Greg Robinette joins Jon later in the program to reflect on lessons from a major aerospace and defense ERP project.
Debating cloud ERP benefits, project meltdowns and more
Returning champ Brian Sommer rejoins the Enterprise hits and misses video show to talk cloud ERP project issues, benefits, and share project horror stories. Bring your questions and snarkitude. Note: if you want to see the slides as we talk through them, check the video replay at http://www.youtube.com/jonathanwreed.