Resilience in Sales

There is often very little training for salespeople on handling rejections. If a salesperson isn't able to handle how a "no" impacts them, it could impact their next call, their next activity, and can even compound into altering how they perceive their abilities. Being resilient, and knowing what to do in the face of that self-doubt is key in the sales industry. John Golden discusses this idea with Michael Licenblat.