Episode 527
Controlling Questions - Sales Influence Podcast - SIP 527
January 2, 20258m 17s
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Show Notes
Customer Empowerment
🔍 Provide options and agency instead of direct answers to give customers freedom to choose and a sense of control.
🤝 Frame questions as "A or B" choices rather than giving single answers to help customers feel less trapped.
Sales Technique💡 Use "sales agency" approach by offering alternatives and options when asked for opinions.
🎯 Avoid telling customers what to do, instead present multiple possibilities for consideration.
Customer Psychology🧠 Giving options helps customers feel more in control of their decisions and less pressured in the sales process.