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What Month Do We Report a Churn?

What Month Do We Report a Churn?

SaaS Metrics School

September 18, 20232m 20s

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Show Notes

In episode #67, I dive into churn reporting. This is a very common question. What month do we report churn? Finance and Customer Success like to report two different ways.

- What is churn?

- How should we report this?

- What systems track this?

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