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What is the Difference Between a Cross-sell and an Upsell?

What is the Difference Between a Cross-sell and an Upsell?

SaaS Metrics School

September 17, 20231m 36s

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Show Notes

In episode #66, I dive into expansion lingo. It’s important to track expansion correctly but you may have multiple product lines and multiple sales teams. Let’s get detailed in our reporting.

- What is a cross-sell?

- What is an upsell?

- Why does this matter?

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