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What is Customer Lifetime Value

What is Customer Lifetime Value

SaaS Metrics School

August 2, 20232m 50s

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Show Notes

In episode #20, I address customer lifetime value (LTV). LTV estimates the total cash flows that we will receive over the lifetime of a customer. It’s an estimate and changes with every new cohort.

- What is LTV?

- What are the inputs?

- How often do we measure LTV?

- LTV is not a standalone metric

- Highly applicable metric for price point, high volume SaaS

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