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What is Churn in SaaS?

What is Churn in SaaS?

SaaS Metrics School

August 28, 20232m 17s

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Show Notes

In episode #46, I dive into the sometimes ambiguous world of churn. Seems like this should be easy.

- What is churn?

- When should churn be counted in our reports?

- This will impact our retention metrics

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