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What Does CAC Mean

What Does CAC Mean

SaaS Metrics School

July 16, 20233m 14s

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Show Notes

In episode #3, I discuss CAC, or Customer Acquisition Cost. CAC can be gross dollars or a unit cost. Screw up your CAC calculation and it affects CAC Payback Period and your Cost of ARR. CAC is fundamental to your metrics reporting package.

Highlights:

- CAC can be dollars or a unit cost

CAC flows to your CAC Payback and Cost of ARR

What’s your prize? Logos, users, brands, etc.

You must allocate gross CAC dollars

Align CAC measurement to your sales cycle

Fully burdened sales and marketing dollars