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Should Downgrades Count Against My Booked ARR?

Should Downgrades Count Against My Booked ARR?

SaaS Metrics School

October 29, 20233m 7s

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Show Notes

In episode #109, I address bookings, downgrades, and reporting. We may or may not want to include downgrades in our net ARR number. This is an important decision.

- What is a downgrade?

- Should I include this in my bookings report?

- Should downgrades impact my sales and marketing efficiency metrics?

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