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Billing Pauses Wreak Havoc on Your Revenue Retention

Billing Pauses Wreak Havoc on Your Revenue Retention

SaaS Metrics School

March 13, 20254m 14s

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Show Notes

In episode #271, I address a student question from TheSaaSAcademy.com. And that’s billing pauses. How should we handle this with our revenue retention calculations?

- Let’s define a billing pause

- Impact on your MRR schedule

- Impact on GRR and NRR

- Unpredictable revenue

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