1395 Kahuna Helps Marketplaces Keep Buyers and Sellers Engaged, Way more than $3m in ARR
SaaS Interviews with CEOs, Startups, Founders
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Show Notes
00:30 – How Kahuna focuses on customer engagement
03:05 – Why they price based on volume and usage
03:50 – How he made the decision to join Kahuna after they approached him
04:50 – Why both of Kahuna's founders are still involved in the company
05:10 – Their team of 40 full-time employees is based in Redwood City
05:40 – Why they've scaled to serve 100 total customers internationally
06:40 – How they have more than doubled revenue year over year
07:00 – Why they've raised close to $50M in outside capital
07:40 – How they are managing churn across
08:30 – Why Kahuna's net revenue retention is well north of 100%
10:30 – How they aim for payback on customer acquisition within 12 months
12:00 – Why computing power is their main expense
13:00 – How their margins are still well within the average SaaS range
13:30 – Why they did an inside round in Q4 2017 and not looking to raise at present
14:00 – How they are still burning cash today
14:15 – Why they are north of $3M in ARR and targeting 100% growth YoY again this year
15:15 – The Famous Five