Increase Conversions and Improve Product Through User Feedback - with Ayoub Moustaid
SaaS Insiders Podcast · Vlad Hu
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Show Notes
Ayoub Moustaid is a serial digital entrepreneur passionate about SaaS business and mobile apps, Ayoub has 9+ years of experience in the digital & software engineering field, and he has been solving real-life problems through digital solutions since 2012. Now, he is the Managing Director of Overflow Digital Solutions, the founder of Fastdok, and other products.
Today we have Ayoub Moustaid to share with us how to Increase Conversions and Improve Product Through User Feedback.
In this episode we cover:
00:00 Intro
00:59 Who is Ayoub Moustaid
03:18 How feedback helps Ayoub to improve his product?
04:28 Long-term consequences of no process to collect feedback
08:12 Ayoub’s framework for collecting feedback from users
12:35 Why negative feedback is good for your product?
16:37 How does Ayoub understand with which feedback is quality feedback?
21:47 What do you do if you have conflicting feedback from your users?
24:28 Advice from Ayoub exclusively for SaaS Insiders about collecting feedback
25:54 What does Ayoub enjoy outside of work
26:55 Advice for Ayoub’s self back in time
27:58 How SaaS Insiders can help Ayoub
31:35 Definition of success from Ayoub
33:26 Get in touch with Ayoub
34:07 Improve your skills and product with these resources
35:53 Conclusions
Get in touch with Ayoub Moustaid:
https://www.linkedin.com/in/moustaidayoub/ (LinkedIn)
https://moustaid.me/ (Personal website) https://overflow.ma/ (Ayoub’s businesses)
Books:
https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898 (The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses)
https://www.amazon.com/2025-Leader-Jacob-Morgan/dp/1119518377 (The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade)
Mentions:
Andrew Hacker https://www.amazon.com/Andrew-Hacker/e/B000APGDF6%3Fref=dbs_a_mng_rwt_scns_share
Tag Us and follow:
https://www.linkedin.com/in/vladhu-saasconsultant/ (LinkedIn)
https://www.youtube.com/channel/UCerHCHaOXIhL5T8-GYFbpgw (YouTube channel)
https://www.facebook.com/vladhu.saas (Facebook)