Season 1 · Episode 38
SaaS Churn and Ways to Reduce Churn, with Anita Toth
September 3, 202022m 28s
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Show Notes
On this episode of the podcast I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.
Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.
We discuss:
- The acceptable level of churn for a SaaS product
- How to properly segment your customer base
- How I recovered over a $1000 from users who involuntary churned
- Easy fixes you can make to reduce churn
Resources
– Connect with Natalie on Facebook
– Join SaaS Boss Facebook Community