Charles Betz Provides Guidance on the ITIL!
Charles Betz talks to Richard and Greg about the Information Technology Infrastructure Library (ITIL). The ITIL provides guidance on all aspects of an IT operation, including service support and delivery, implementing service management, asset management, security, application, communications and even business perspectives.
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Show Notes
Charles Betz talks to Richard and Greg about the Information Technology Infrastructure Library (ITIL). The ITIL provides guidance on all aspects of an IT operation, including service support and delivery, implementing service management, asset management, security, application, communications and even business perspectives.