How to Contact Us at Orenda (the Right Way)
As the busy season continues to heat up for us at Orenda, Eric and Jarred share a glimpse of how overwhelmed we are with inbound phone calls and other help requests. So this episode is to guide customers on how best to contact us while being respectful of our time and our limited bandwidth. We want to help everyone who contacts us, so please be patient with us and ask your questions clearly.
Show Notes
00:00 - Introduction
01:33 - There are a finite number of hours in the workweek
03:10 - Phone help line and emails
07:18 - Voicemail
09:25 - Use our help center, ask.orendatech.com
10:36 - We are not legal expert witnesses, so please don't ask us to be
12:32 - Inbound contact requests
13:38 - If you do have to call us, please be direct
16:19 - Give us time to respond...and we will
16:46 - What a good phone call sounds like
18:22 - Summary. Thanks for listening!
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Connect with Orenda Technologies
Website: https://www.orendatech.com
Help Center: https://ask.orendatech.com
Blog: https://blog.orendatech.com
YouTube: https://www.youtube.com/user/OrendaTechnologies
Facebook: https://www.facebook.com/orendatech/
Instagram: https://www.instagram.com/orendatechnologies/
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