The Soapbox: Fast food's new AI is listening to you
A major fast food ch...
Round Table China · podcastcp
March 16, 202621m 19s
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Show Notes
A major fast food chain is putting artificial intelligence in its employees' ears. Burger King is testing AI-powered headsets that do more than take orders. The devices coach workers on their performance, track inventory, and monitor customer conversations. The technology raises an uncomfortable question about whether this is helpful assistance or employee surveillance. On the show: Niu Honglin, Steve & Yushan