R.O.G. Return on Generosity

"Take a mindful pause." In this episode of the ROG Return on Generosity podcast, host Shannon Cassidy discusses the habit of judging others and offers practical steps to reduce judgment and foster a more generous mindset. The conversation emphasizes the importance of curiosity, mindful pauses, reframing judgments, and setting intentions to cultivate empathy and understanding in our interactions with others. Host Bio: Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. Chapters: 00:00 Introduction to Generosity and Judgment 02:53 Shifting from Judgment to Curiosity 04:47 Mindful Pauses and Self-Reflection R.O.G. Takeaway Tips: Judging others is a natural habit we can learn to reduce. Approaching situations with curiosity fosters empathy. Mindful pauses can help us catch judgments before they escalate. Reframing judgments into neutral observations opens up understanding. Setting intentions for generosity is a conscious choice we must make daily. Judgment can hinder effective leadership and connection with others. We often judge in others what we struggle with ourselves. Treating others as we wish to be treated can transform interactions. Small shifts in mindset can lead to significant changes in behavior. Every act of kindness contributes to a more generous world. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 207, Special Guest, Rashida Ricketts.

“Generosity is giving freely without expectations.” “People want to see a human leader.” “Communication is the number one challenge.” Chapters: 00:00 Introduction to Generous Leadership 02:49 The Journey to Generosity 05:51 The Importance of Communication 08:55 Understanding Generosity in Leadership 11:54 Diversity, Equity, and Inclusion 14:46 Generous Inclusion and Collaboration Episode Summary: In this conversation, Joe Davis discusses the concept of generous leadership, emphasizing the importance of connecting with others, effective communication, and the role of diversity and inclusion in fostering a positive work environment. He shares personal anecdotes and practical advice on how to be a generous leader, including the significance of feedback, vulnerability, and authenticity. The discussion highlights the impact of generosity on both individual and organizational success, ultimately leading to a more engaged and productive workforce. R.O.G. Takeaway Tips: Generous leadership is about giving freely without expectations. Effective communication involves listening and connecting personally. Diversity and inclusion are essential for business success. Being a generous ally means opening doors for others. Feedback should be constructive and aimed at development. Authenticity and vulnerability foster trust and connection. People want to feel valued and recognized in their work. Generosity in leadership leads to better team performance. Leaders should check in with their teams regularly. The return on generosity includes both personal fulfillment and business success. Guest Bio: Our special guest today is Joe Davis, a Managing Director and Senior Partner at the Boston Consulting Group. He is a former Head of BCG in North America and member of the firm’s Executive Committee. He oversaw BCG’s operations in the US, Canada and Mexico and was recognized as one of the Top 25 Consultants of the year in 2011. In The Generous Leader Joe tells a story about a performance review from early in his career: to summarize, he was told he is not the best at problem solving in a vacuum, but in collaboration with others, can solve any challenge, make change happen. Why? Because early in Joe’s career this mentor identified his key strength—Joe was a person who could connect with anyone. This ability to connect with people became the foundation of a successful career at Boston Consulting Group, spanning more than 35 years, across multiple offices around the world, opening and growing offices, starting businesses, and helping to grow the firm. For more than three decades, Joe’s passion for people and his desire to support their development, inspired teams to work harder and better than they thought possible, creating exceptional collaborative results for BCG and its clients. In keeping with his constant commitment to champion people and their dreams, Joe currently serves as Chair of BCG’s Center for Inclusion and Equity. He is a co-founding Steering Committee member of CEO Action for Diversity and Inclusion and the Southern Communities Initiative. Joe is a graduate of Whitman College and currently serves as Chair of the Board of Trustees. Joe previously served as Vice Chair of B Capital Group. He earned an MBA from Harvard Business School. Joe has benefited from the generosity of a loving family: Sarah, his wife of more than 40 years, whom he met at Whitman College, his four children and their partners, and seven grandchildren. When he is not traveling the world for work or to be with family, you can find Joe running or gardening as his moving meditation. Resources: Using the Super Bowl to give back Joe’s Website – All Videos Articles written about Joe Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Joe Davis, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 206, Host, Shannon Cassidy.

"Generous leaders treat email as more than a task." "Thoughtful replies over quick responses." "Clarity and simplicity are key." In this episode of R.O.G. Return on Generosity, Shannon Cassidy discusses the often-overlooked aspect of leadership generosity in email communication. She emphasizes that emails should not just be transactional but should foster connection, empathy, and respect. Cassidy shares three key tips for generous email practices: prioritizing thoughtful replies, ensuring clarity and simplicity, and using email as a platform for kindness. These practices not only enhance communication but also build trust and a positive workplace culture. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Generous leaders prioritize thoughtful replies over quick responses. Emails should reflect the value of people's contributions. Clarity and simplicity in emails respect others' time. Formatting emails with headings and bullet points aids understanding. Use email to recognize achievements and express gratitude. Positive language fosters a supportive communication environment. Assume positive intent to avoid misinterpretation in emails. Set up calls for complex issues after three email exchanges. Generosity in communication builds trust and connection. Generosity is a mindset and a leadership strategy. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 205, Special Guest, Joe Davis.

“Title IX says no person shall be discriminated against on the basis of sex…as measured three different ways, one is equal opportunities to participate, two is equal scholarship dollars between men and women, and third is, they've got to get treated the same way.” Guest Bio: Life-long advocate for access and equality in athletics, internationally recognized legal expert on sports issues, scholar and author Nancy Hogshead has a commitment to equality, using sport as a vehicle for social change. As one of the foremost exponents for gender equity, she advocates for access and equality in sports participation. Legal issues include sexual harassment, sexual abuse and assault, employment, pregnancy, and legal enforcement under Title IX of the Education Amendments of 1972. Her book, co-authored with Andrew Zimbalist, Equal Play, Title IX and Social Change, has received acclaim since its release by Temple University Press. She was the lead author of Pregnant and Parenting Student-Athletes; Resources and Model Policies, published by the NCAA, and her book chapter, The Ethics of Title IX and Gender Equity for Coaches, appears in The Ethics of Coaching Sports; Moral, Social and Legal Issues, edited by Robert L. Simon. Hogshead has testified in Congress numerous times on the topic of gender equity in athletics, written numerous scholarly and lay articles, and has been a frequent guest on national news programs on the topic, including 60 Minutes, Fox News, CNN, ESPN, NPR, MSNBC and network morning news programming. She serves as an expert witness in Title IX cases and has written amicus briefs representing athletic organizations in precedent-setting litigation. From 2003 – 2012 she was the Co-Chair of the American Bar Association Committee on the Rights of Women. She was elected to the editorial board of the Journal of Intercollegiate Sport. Sports Illustrated magazine listed her as one of the most influential people in the history of Title IX. Hogshead practiced law at the law firm of Holland & Knight, in both their litigation and public law departments. She was a tenured Professor of Law at the Florida Coastal School of Law, where she taught Torts, Sports Law and Gender Equity in Athletics courses for twelve years. Hogshead had a 30 year history with the Women’s Sports Foundation, starting as a college intern, becoming the third President from 1992-94, it’s the legal advisor from 2003-10, and serving as a consultant as the Senior Director of Advocacy until 2014. She earned her law degree from Georgetown University Law Center and is an honors graduate of Duke University. Hogshead has received significant awards recognizing her commitment to athletics, including: an honorary doctorate from Springfield College, induction into the Academic All-America Hall of Fame and the International Scholar-Athlete Hall of Fame, the Hall of Fame for the National Association for Sports and Physical Education, and receipt of the National Association of Collegiate Women Athletic Administrators’ “Honor Award”. In 2011 she was presented with the National Organization for Women’s “Courage Award,” and was inducted into the National Consortium for Academics and Sports Hall of Fame. In 2012 she was awarded the “Title IX Advocate Award” from the Alliance of Women Coaches. In 2014 she was awarded the “Babe Didrikson Zaharias” Award. Hogshead capped eight years as a world class swimmer at the 1984 Olympics, where she won three Gold medals and one Silver medal. Through high school and college dual meets she was undefeated. Other major awards include the Nathan Mallison Award, given to Florida’s outstanding athlete, and the prestigious Kiphuth Award, given to the best all-around swimmer nationally. Nancy has been inducted into eleven halls of fame, including the International Swimming Hall of Fame and the International Women’s Sports Hall of Fame. Resources: Nancy Hogshead Donation page Nancy Hogshead Introduction Olympic Gold Medalist Fighting to Stop Sexual Abuse in Sport ½The Players’ Tribune Nancy Hogshead ½ CEO Champion Women Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Nancy Hogshead, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 204, Host, Shannon Cassidy.

"We hear the message through our own insecurity." In this episode of the ROG podcast, Shannon Cassidy discusses the concept of defensive listening, a barrier to effective communication. She explains how defensive listening occurs when individuals filter messages through their insecurities or fears, leading to combative or withdrawn responses. Shannon provides clues to identify defensive listening in oneself and offers three strategies to overcome it: pausing before responding, seeking clarification, and embracing empathy. By practicing these strategies, individuals can foster genuine connections and enhance their relationships. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. Chapters: 00:00 Understanding Defensive Listening 03:11 Strategies to Overcome Defensive Listening R.O.G. Takeaway Tips: Defensive listening occurs when we filter messages through insecurity. Recognizing defensive listening in ourselves is challenging but essential. Making assumptions can indicate defensive listening. Personalizing comments often leads to defensive reactions. Resisting the speaker shuts down opportunities for growth. Pausing before responding allows for intentional communication. Seeking clarification encourages understanding and dialogue. Empathy is crucial for effective communication and connection. Practicing these strategies fosters a culture of generosity. Avoiding defensive listening can significantly enhance relationships. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 203, Special Guest, Nancy Hogshead.

“Reach isn't a measure or a strategy for how we get bigger. Reach is a measure of what we're willing to care about.” “We have to wage war against regret.” “We break the patterns of the past by choosing to be faithful in the moment.” Chapters: 00:00 Introduction and Background 07:27 Reaching People and Caring for Their Needs 09:07 Walking with People and Being Helpful 17:19 The Importance of Surrender 23:17 Choosing a Word of the Year 27:58 Living a Life of Beauty and Generosity 30:37 The Power of a Single Word 32:27 Being Intentional and Generative 36:39 Disrupting Old Patterns and Finding Peace 39:43 The Process of Encounter, Formation, and Expression 50:02 Being Cool and Embracing Authenticity Episode Summary: Mike Ashcraft, senior pastor at Port City Community Church, shares his journey and insights on generous leadership. He emphasizes the importance of reaching people and caring about their needs, rather than focusing on building something big. Mike also discusses the value of walking with people and not standing on issues, as well as the significance of surrender and choosing a word of the year. He encourages individuals to focus on who they want to be and to live a life of beauty and generosity. In this conversation, Mike Ashcraft discusses the power of choosing a single word to guide and shape our lives. He emphasizes the importance of being intentional and generative in our actions and thoughts. Mike also shares insights on disrupting old patterns, finding peace in the present moment, and the process of encounter, formation, and expression. He encourages us to be cool and not let our emotions dictate our responses. Ultimately, Mike wants to be remembered as someone who was authentic and actively worked towards becoming the person he aspired to be. R.O.G. Takeaway Tips: Reaching people is about caring for their needs and extending ourselves towards them. Walking with people involves being helpful and asking how we can support them. Surrendering involves trusting God with different aspects of our lives and offering ourselves as a living sacrifice. Choosing a word of the year helps deepen our awareness and focus on who we want to be. Living a life of beauty and generosity involves offering something that isn't necessarily productive or efficient. Choose a single word to guide and shape your life. Be intentional and generative in your actions and thoughts. Disrupt old patterns and find peace in the present moment. Embrace the process of encounter, formation, and expression. Be cool and don't let emotions dictate your responses. Strive to be authentic and actively work towards becoming the person you aspire to be. Guest Bio: Mike Ashcraft serves as the senior pastor at Port City Community Church which he helped start in 1999. He is the author of To Be Concluded and My One Word, as well as a children’s picture book, The Bright Idea. He married Julie, his high school sweetheart, in 1992. They grew up in Atlanta and relocated near the beach in southeastern North Carolina. They enjoy family time with their two daughters, sons-in-law, and grandchildren. The beach is Mike’s happy place and surfing is the only hobby he needs. Resources: Mike Ashcraft on Instagram (@mikeashcraft) Port City Community Church My One Word My One Word Website Mike's books: To Be Concluded My One Word Sermon with Encounter, Formation, Expression Buzz LightYear Spanish mode clip Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Mike Ashcraft, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 202, Host, Shannon Cassidy.

"Generosity is the most essential capability of leadership." In this milestone 200th episode of R.O.G. Return on Generosity , host Shannon Cassidy reflects on the journey of the podcast over the past four years, emphasizing the critical role of generosity in effective leadership. She discusses the importance of oxytocin and serotonin in fostering positive relationships and leadership qualities, and shares insights from various guests who have contributed to the podcast's success. Cassidy expresses gratitude for the support received and outlines future goals for the podcast, including guest hosts and increased presence on YouTube. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. Chapters: 00:00 Celebrating 200 Episodes of Generosity 02:04 The Importance of Generosity in Leadership 07:07 The Role of Hormones in Leadership 10:13 Reflections on Four Years of R.O.G. 11:11 Future Goals and Innovations for R.O.G. R.O.G. Takeaway Tips: Generosity is a key trait of effective leadership. Listening and communication are vital for collaborative leadership. Oxytocin and serotonin are essential for happiness and well-being. Acts of kindness boost oxytocin for both giver and receiver. Celebrating achievements fosters serotonin and confidence. Generosity can transform individuals and organizations. The podcast has featured diverse leaders and topics. Community and connection are central to the podcast's mission. Future episodes will include guest hosts and more video content. Practicing generosity is a daily opportunity for leaders. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 201, special guest, Mike Ashcraft. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“Take micro steps and achieve uncommon success.” “Build supportive communities and extend grace.” “Define success on your own terms and embrace uniqueness.” Chapters: 00:00 Introduction: Edwige Robinson's Journey 02:45 Believe It's Possible: Conquering Mountains and Achieving Uncommon Success 05:15 The Power of Micro Steps and Momentum 10:03 Building Supportive Communities and Extending Grace 16:04 Defining Success on Your Own Terms 21:13 Assuming Positive Intent and Choosing Love in the Workplace 25:05 Creating Your Own Path and Making a Positive Impact Episode Summary: Edwige Robinson, author of 'Believe It's Possible,' shares her insights on achieving success and embracing your uniqueness. She emphasizes the importance of taking micro steps, building supportive communities, and defining success on your own terms. Edwige encourages listeners to extend grace, assume positive intent, and choose love in the workplace. She reminds us that we have the power to create our own path and make a positive impact on others. Her book serves as a guide to help readers conquer their mountains, blaze their trails, and achieve uncommon success. R.O.G. Takeaway Tips: Take micro steps and embrace the momentum of small wins to achieve success. Build supportive communities and surround yourself with a personal board of directors. Define success on your own terms and embrace what makes you different. Extend grace, assume positive intent, and choose love in the workplace. You have the power to create your own path and make a positive impact on others. Guest Bio: Edwige A. Robinson is a transformative force in the world of technology. Recognized as a subject matter expert, speaker, and visionary, Edwige seamlessly combines her engineering proficiency, technological acumen, and business expertise to bring the future to the present for both her team and customers. One of her superpowers is her ability to take complex ideas and simplify them to enable accelerated business growth. Her collaborative approach across Fortune 100 enterprises has proven to be a winning strategy for transformation. With over 27 years in telecommunications and technology, she specializes in leading strategic initiatives that drive transformative change within Fortune 100 companies. In her previous role, at industry leaders like T-Mobile, Edwige directed multi-billion-dollar projects in engineering, operations, and risk management, focusing on operational excellence, cost efficiency, and rapid market deployment. Moreover, in telecom giants like CommScope, Verizon Wireless, Nortel, AT&T, and Comcast NBC Universal, Edwige has honed her ability to adapt quickly to market shifts and evolve legacy systems into agile, efficient operations. Her journey in technology began as a Field Technician, navigating the streets and scaling rooftops in Washington, D.C. It was in these humble beginnings that she realized the impact on customer experience and the power of strategic planning. Today, acknowledged as the third-ranked leader in Telco and Innovation by Mobile Magazine and a recipient of the 30 Black Stars Pinnacle Award, Edwige’s impact extends globally. She's recognized in Crain's 2023 Chicago Business Notable Women in STEM, a member of Forbes Magazine Technology Council, and listed in Onalytica's Who’s Who in 5G, and March 8's top 100 women in Technology. Edwige is also a member of the Executive Leadership Council, which enables Black executives to positively impact business and their communities. Beyond her professional achievements, Edwige is a beacon of hope and courage. Recognized by Aleria Tech as one of the “Awesome Black Women Everyone Should Know” and a mentor for the 1 million STEM women, she exemplifies the possibilities that arise with the right mentors, guidance, and courage. She is a sought-after speaker at global tech conferences as well as at AfroTech and Grace Hopper Conferences. Edwige recently released her book, Believe It’s Possible. A narrative of hope, courage, leadership, and the unwavering belief in the potential within each individual. Resources: Be your own hero - Edwige A Robinson, Sr. Vice President at T-Mobile Wednesday Live! with Edwige Robinson Edwige A. Robinson, As triple minority leader in Tech - Navigating the Technology Realm Edwige Robinson - Global Motivational Speaker How to Become a Leader in Technology Edwige Robinson's Website Edwige Robinson on Twitter/X (@Edwigerobinson) Edwige Robinson on Instagram (@edwigerobinson) Edwige Robinson on TikTok (@Believeitspossible8) Edwige Robinson on Linkedin (in/edwigearobinson) Linkedin newsletter for Edwige Robinson Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Edwige Robinson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 200, Host, Shannon Cassidy.

“Ideas aren't the problem. People have lots of ideas, but they don't have time to think. Thinking has become a daring act within organizations, and in our culture, because we are part of the ‘cult of busy’.” Chapters: 00:00 Introduction to Lisa Bodell and the Importance of Simplicity 03:20 Eliminating Complexity and Drowning in Work 07:17 Challenging Assumptions and Reversing Unproductive Rules 13:09 Simplification as the Route to Innovation 16:11 Generosity: Giving Time and Helping Others 19:02 From Managing to Leading: Prioritizing Meaningful Work 20:42 Cultivating a Culture of Simplicity and Meaningful Work 21:08 The Importance of Vulnerability and Killing Stupid Rules 22:26 Asking Quality Questions to Identify and Eliminate Unnecessary Tasks 24:05 Change as a Choice: Recognizing the Power to Simplify 30:37 Setting Boundaries on Time: Prioritizing Tasks for Improved Productivity Episode Summary: Lisa Bodell, a global leader on simplification, collaboration, and innovation, discusses the importance of simplicity in organizations. She emphasizes the need to eliminate unnecessary complexity and create space for thinking and innovation. Lisa shares strategies for challenging assumptions, reversing unproductive rules, and managing time effectively. She also highlights the value of generosity and the difference between managing and leading. Overall, Lisa advocates for a cultural shift towards simplicity and meaningful work. In this conversation, Lisa Bodell and Shannon Cassidy discuss the importance of simplicity and how to eliminate unnecessary rules and tasks in order to create a more efficient and productive work environment. They emphasize the need for leaders to model vulnerability and be open to killing stupid rules. They also discuss the challenges of implementing simplicity when the leader is resistant to change. The conversation covers topics such as identifying and eliminating unnecessary rules, simplifying processes, setting boundaries on time, and the importance of asking quality questions. The key takeaways include the importance of simplicity as a strategy, the need for leaders to empower their teams, the value of questioning why, and the recognition that change is a choice. R.O.G. Takeaway Tips: Eliminating unnecessary complexity and simplifying processes is essential for innovation and creativity. Challenging assumptions and reversing unproductive rules can lead to more effective and efficient work. Managing time is not the same as leading; leaders prioritize meaningful work and create space for thinking. Generosity is not just about giving money, but also about giving time and helping others reach their potential. A cultural shift towards simplicity and meaningful work is necessary for organizations to thrive. Simplicity should be a strategy and a principle in the workplace. Leaders should model vulnerability and be open to killing unnecessary rules. Asking quality questions, such as 'why' and 'what is holding you back,' is important for identifying and eliminating unnecessary tasks. Change is a choice, and being busy is a choice that can be changed. Setting boundaries on time and prioritizing tasks is essential for simplifying and improving productivity. Guest Bio: Lisa Bodell, a global leader on simplification, collaboration, and innovation, has a solution. Lisa shows organizations how to eliminate complexity and leverage simplicity – unleashing creativity and sparking the energy so essential to innovate and compete in a rapidly changing world. FutureThink, which she founded in 2003, works with leading brands worldwide and has become the largest source of innovation research, tools, and training in the world. Lisa is the author of two groundbreaking books, Why Simple Wins: Escape the Complexity Trap and Get to Work That Matters and Kill the Company: End the Status Quo, Start an Innovation Revolution. She ranks on the list of Top 50 Speakers Worldwide and captivates audiences with her energy and humor. Lisa’s keynotes leave audiences inspired to change and arms them with radically simple tools to get to the work that matters. After earning her business degree from University of Michigan, Lisa launched her career at Leo Burnett in Chicago, where she discovered a gift for uniting strategically-driven ideas with forward-thinking themes. She went on to build two successful businesses before moving to New York and focusing on the simplification and innovation space with FutureThink. Lisa brings a compelling perspective to the sought-after topics of simplification and innovation to over 100,000 people each year. A thought leader and serial entrepreneur, her transformational message has inspired executives at top-ranked organizations such as Google, SAP, Citigroup, and the Department of National Intelligence. Lisa has contributed her expertise to a wide variety of media. She is a monthly contributor to Forbes and has frequently appeared in other media including: Fast Company, WIRED, The New York Tim

“Personal mastery is all about humility and supporting other people and having purpose other than yourself.” R.O.G. Takeaway Tips: Sit quietly. Light up your right brain.Meditation Mindfulness practices Nature Walks without headphones or phone Music Art Laughter Gratitude Get emotionally fit. Engage in a recovery practice. Ask for help. Develop both personal and professional mastery. Guest Bio: Susan Packard, who has helped to build powerful media brands like HBO, CNBC, and HGTV. She was the second employee at HGTV, its co-founder, and its former chief operating officer. HGTV became Scripps Networks Interactive when they created new brands and platforms. She helped build these businesses to a market value of over $15 billion. Susan left the corporate media world to become a writer, mentor, and a leadership speaker. She has an established platform as an author today. TarcherPerigee (Penguin Random House) published her first book NEW RULES OF THE GAME: 10 Strategies for Women in the Workplace in 2015 and her second book FULLY HUMAN: Three Steps to Grow Your Emotional Fitness in Work, Leadership and Life in 2019. Both of these books explore how practices of good emotional health can help us to create better lives and careers. In NEW RULES she touched on grit, resilience and team trust. In FULLY HUMAN, she wrote about emotional fitness, a practice she teaches today to leaders, which was at the core of their success at HGTV. Susan gave a Tedx talk about emotional fitness at UCLA. In 2020, she was named one of the top 40 women keynote speakers by RealLeaders, and continues to be an active speaker at organizations and universities like Stanford Business School, Carnegie Mellon and University of Alabama. Susan was the first woman elected to serve on the board of directors of Churchill Downs, Inc., the owner and manager of the Kentucky Derby. Susan has done many things in her career others might consider “brave,” but the most courageous thing she’s ever done was to ask for help for an on-going substance use disorder. In 2019, she gave a Commencement address at Michigan State University, her alma mater, and shared with the 5,000 graduates and their families some of her addiction and recovery journey. There she was awarded the Honorary Degree of Doctor in Humanities. Resources: Susan Packard Susan Packard’s Books Test Your Emotional Fitness Whose am I? | Susan Packard | TEDxUCLA SoberForce Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Susan Packard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 198, Special Guest, Lisa Bodell.

“Burnout is an excessive and sustained workload.” “Am I really the best person to be in that meeting?” “Create workplaces of joy, productivity, and growth.” “Change is possible.” Chapters: 00:00 Introduction: Daisy Auger-Dominguez's Background and Book 03:03 Chapter 1: Recognizing and Addressing Burnout 06:24 Chapter 2: Setting Boundaries and Saying No 11:03 Chapter 3: Difficult Conversations and Relational Communication 15:03 Chapter 4: Building Healthy Workplaces 24:18 Reflection and Validation: The Power of Acknowledging Others 28:31 Finding Joy and Fulfillment in the Workplace 34:25 Shifting Mindset and Avoiding Burnout with Mantras 38:45 Recognizing Burnout and Establishing Boundaries 44:54 Taking Care of Yourself to Better Care for Others Episode Summary: Daisy Auger-Dominguez, an accomplished executive and dynamic leader, discusses her new book 'From Burnout to Lit Up' and shares her wisdom and guidance on burnout. She explains the signs and symptoms of burnout and emphasizes the importance of recognizing and addressing it. Daisy provides practical solutions, such as setting boundaries, saying no, and having difficult conversations. She also highlights the need for relational communication and the power of scripting to navigate challenging situations. Overall, Daisy's book offers insights and strategies to help individuals prevent and overcome burnout. In this conversation, Daisy Auger-Dominguez discusses the importance of reflection, gratitude, and joy in the workplace. She emphasizes the need to acknowledge and validate others' perspectives before responding, and to avoid self-righteousness. Daisy also shares strategies for reconnecting with joy at work, such as finding your purpose and embracing a beginner's mindset. She highlights the power of mantras and affirmations to shift mindset and avoid burnout. The conversation concludes with practical tips for recognizing burnout, establishing boundaries, and taking care of oneself in order to better care for others. R.O.G. Takeaway Tips: Recognize the signs and symptoms of burnout and take action to address it. Set boundaries and learn to say no to prevent excessive workloads. Have open and honest conversations to address interpersonal tensions. Practice relational communication and use scripting as a tool for intentional engagement. Take the time to reflect on your own reactions and responses in order to better understand yourself and others. Acknowledge and validate others' perspectives before responding, and avoid self-righteousness. Find joy and fulfillment in your work by identifying your purpose and embracing a beginner's mindset. Use mantras and affirmations to shift your mindset and avoid burnout. Recognize the signs of burnout and establish healthy boundaries to protect your well-being. Taking care of yourself allows you to better care for others. Guest Bio: Daisy Auger-Dominguez is an accomplished executive and dynamic leader widely recognized for her ability to lead organizational transformations on the leading edge of people and culture. A natural storyteller and team-builder with a purpose-driven mindset, Daisy launched her career at Moody's Investors Service. She subsequently held leadership roles at The Walt Disney Company, Google, Time Warner, and Viacom. Most recently, she served as Global Chief People Officer at Vice Media, overseeing and guiding the end-to-end employee experience, including DEI, ESG, and corporate facilities. Additionally, Daisy founded Auger-Domínguez Ventures, a workplace strategy consultancy. Daisy's bold advocacy for inclusive, courageous, and competent management in the modern workplace positions her as a sought-after speaker and thought leader in management, leadership, diversity, equity and inclusion, workplace culture, and the future of work. Driven to build workplace cultures rooted in human-centered shared values and purpose — cultures that work for everyone while enhancing performance — Daisy authored 'Inclusion Revolution' and has a forthcoming book titled From Burned Out to Lit Up: A Manager’s Guide. She has been featured in publications like Harvard Business Review and IDEAS.TED. Her contributions have earned her prestigious honors, including Brooklyn Community Service's Social Impact award, Hispanic Executive's Top 10 Leaders, People en Español's 25 Most Powerful Women, ADCOLOR Legend, Council of Urban Professionals Change Agent, Walter Kaitz Foundation Changemaker, and the New York City Council Leadership in Community Service Award. Resources: Books Pre-order Burnt Out to Lit Up R.O.G. Episode 156 Leading with Humanity: Guide to Modern Management Harvard Business Review (HBR) Finding Joy as a Manager — Even on Bad Days by Daisy Auger-Dominguez Harvard Business Review (HBR) Articles by Daisy Auger-Dominguez 'A Blueprint for Leading DEI in Turbulent Times,' by Daisy Auger-Dominguez, published in Ambition magazine Inclusion Revolution | Daisy Auger Domínguez | TEDxPearlStreet | Redefining HR Ep 121, Vice

“How do we help others, especially those that don't have a good opportunity? But, you know, they don't have life on a silver platter. So how do we make silver platters for people?” “You never wanna go to the president and talk about yourself. You wanna go to the president and you wanna talk about the team and what the team did…” “A coach talks to you, a mentor talks with you, and a sponsor talks about you.” Chapters: 00:00 Innovation and Inclusivity: A Journey with Yvette Kanouff 03:00 The Impact of AI and Endless Possibilities in Technology 08:54 The Power of Genuine Connections and Generosity 25:26 The Art of Leadership and Management 32:18 Navigating Mentorship and Self-Advocacy 41:09 Embracing Authentic Leadership Episode Summary: Yvette Kanouff, an Emmy award-winning technology pioneer and partner at JC2 Ventures, shares insights on technology, innovation, inclusivity, and generosity. She discusses her background, the impact of AI, the importance of networking, and the concept of return on generosity. Yvette emphasizes the value of genuine connections, the power of innovation, and the role of generosity in creating opportunities for others. The conversation covers a range of topics related to leadership, management, mentorship, and self-advocacy. It emphasizes the importance of results and followership in promotions, the value of team-first leadership, and the significance of being true to oneself. It also delves into the role of coaching, mentoring, and sponsorship, as well as the art of having difficult conversations with honesty and kindness. R.O.G. Takeaway Tips: Yvette Kanouff's journey from Germany to the US and her passion for innovation and inclusivity. The impact of AI on technology and the endless possibilities for innovation and improvement. The importance of genuine connections, generosity, and networking in creating opportunities for others. The concept of return on generosity and the value of empathetic and generous leadership in the workplace. Results and followership are key factors in promotions. Team-first leadership and focusing on the success of the team are essential for effective management. Being true to oneself and embracing one's unique leadership style is crucial for success. The roles of coaching, mentoring, and sponsorship are valuable in personal and professional development. Having difficult conversations with honesty and kindness is an important skill in leadership and management. Guest Bio: Yvette Kanouff is an Emmy award winning technology pioneer and Partner at JC2 Ventures, a venture firm founded by Cisco Chairman Emeritus and Silicon Valley legend, John Chambers. Yvette headed the $7B service provider business at Cisco Systems, the worldwide leader in IT, networking, and cybersecurity solutions. She has held CTO and President roles at various companies and has focused on leading technology innovation and invention. Yvette has pioneered technologies instrumental in creating video streaming, app stores, MPEG standards, encoding standards, CDNs, and the DVD. Yvette has received numerous industry awards including a 2020 Lifetime Achievement Emmy for her contributions to television engineering and technology, the National Cable and Television Association’s Vanguard Award for Leadership in Science and Technology, being named an Industry Pioneer, an Emmy for her work in Video on Demand with SeaChange, being named an Industry Wonder Woman, Top Techie, and Woman in Technology; she has been named one of the 11 most influential women in the Television industry, and has consistently been ranked as one of the top 100 industry executives. Yvette began her career in digital signal processing and has a bachelor’s and master’s degree in mathematics from UCF. Yvette is a 2011 recipient of the UCF Distinguished Alumni Award and supports UCF students through the Yvette Kanouff Industrial Mathematics Scholarship, in addition to supporting the University and College of Sciences, where she serves on the Dean’s Advisory Board. Yvette holds several patents and is on various corporate and industry boards. She is a long-standing leader in industry organizations, foundations, and standards bodies, and she has chaired several industry award boards including the Cable Pioneers and IEEE Ibuka medal award committee. Resources: Cisco's Yvette Kanouff: Massive Transformation for Service Providers Yvette Kanouff Shares Insights on Video on Demand Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Yvette Kanouff, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 196, with special guest Daisy Auger-Dominguez.

“Generous leadership is standing up for what is right.” Chapters: 00:00 Introduction of James Rooke 03:53 Background and Influences 08:19 Lessons from Father's Leadership Style 12:08 Simplifying Decision-Making Filters 26:21 Staying Close to the Front Lines 31:15 Creating a Culture of Generosity 36:25 Humility and Vulnerability in Leadership 41:06 The Power of Small Acts 45:06 Creating Experiences that Shape Beliefs 48:59 Being Present and Engaged with Employees 52:55 Walking the Talk: Authenticity and Integrity Episode Summary: James Rooke, President of Comcast Advertising, shares insights on leadership and decision-making. He emphasizes the importance of recognizing patterns and investing in talent. James learned valuable lessons from his father, who taught him the significance of generous leadership and standing up for what is right. He also gained insights from his early career experiences, which highlighted the common root causes of organizational challenges. James recommends leaders stay close to the front lines and have simple filters to guide decision-making. He also discusses the need to balance a high-level view with deep dives into specific areas. In this conversation, James shares his approach to leadership and the importance of generosity in the workplace. He emphasizes the value of being present and engaged with employees at all levels, and the power of small acts of recognition and appreciation. James also discusses the need for leaders to have humility and vulnerability, and the importance of making quick decisions and being adaptable. He highlights the impact of creating experiences that shape beliefs and change culture, and the role of authenticity and integrity in leadership. James provides valuable insights and practical advice for cultivating a generous leadership style. R.O.G. Takeaway Tips: Recognizing patterns and investing in talent are key to leadership success. Generous leadership involves standing up for what is right and acting with integrity. Common root causes exist across industries, and focusing on human beings is crucial. Leaders should stay close to the front lines and have simple filters for decision-making. Balancing a high-level view with deep dives into specific areas is essential for effective leadership. Generous leadership is about the culmination of small acts that have a lasting impact. Recognition and appreciation, even in small gestures, can have a profound effect on employees. Leaders should prioritize humility and vulnerability, as well as authenticity and integrity. Quick decision-making and adaptability are crucial in a fast-paced and uncertain environment. Creating experiences that shape beliefs and change culture is a powerful way to lead. Being present and engaged with employees at all levels fosters a sense of connection and belonging. Guest Bio: James Rooke is president of Comcast Advertising, the advertising division of Comcast Cable that fosters powerful connections between brands and their audiences as well as among publishers, distributors, MVPDs, agencies and other industry players. In this role, James oversees the operation of the company, which includes Effectv, FreeWheel and AudienceXpress. Most recently, James was general manager of Effectv, where he led a nationwide team across sales, product, engineering, data and operations focused on enabling marketers to reach their target audiences across TV and video streaming platforms. Since adopting the role in January 2020, he successfully led Effectv’s transformation to a multi-screen, audience delivery company including bringing the more widespread use of data to TV advertising strategies, as well as driving addressable advertising and programmatic Capabilities. Prior to leading Effectv, James oversaw FreeWheel’s global publisher business unit responsible for providing TV programmers and distributors with advertising technology to manage the monetization of their video content. During his eight-year tenure at FreeWheel, he also helped design, launch and scale FreeWheel’s first video marketplace; led the Advisory Services practice, a consulting business unit; and served as the company’s chief revenue officer. Earlier in his career, James worked in the media business at Time Warner Cable (now Charter Communications) as vice president of strategy and execution. He was also a principal in the media and entertainment practice at Capgemini, a consulting and technology company. He began his career as an associate consultant at EY (then known as Ernst & Young) in London. James speaks at many major industry conferences including Cannes Lions, Advertising Week and IAB and is often featured in leading business and industry media, including Business Insider, Advertising Age, Adweek, AdExchanger, Broadcasting & Cable, The Drum and more. Additionally, James is focused on moving the industry forward, sitting on the board of the Video Advertising Bureau (VAB) and Ampersand and acting as a board advisor to

“This success isn't about me, it is literally about everybody else.” Chapters: 00:00 Introduction and Background 03:00 Grid Automation and the New Energy Transition 07:38 The Benefits of Being a Generous Leader 09:49 The Power of Consistency and Self-Reflection in Leadership Episode Summary: Mike Atkinson, the Managing Director of Grid Automation in North America for Hitachi Energy, shares his background and experiences in the electric utility industry. He discusses the importance of grid automation and the role of technology in the new energy transition. Mike emphasizes the need for storage technology to store renewable energy and bridge the gap in energy supply. He also talks about the benefits of being a generous leader and the impact it has on building a positive culture and achieving business success. Mike highlights the value of consistency, self-reflection, and assuming positive intent in leadership. R.O.G. Takeaway Tips: Grid automation and storage technology are crucial for the new energy transition. Being a generous leader and investing in the success of others has significant benefits for both individuals and the business. Consistency, self-reflection, and assuming positive intent are key traits of effective leadership. Problem-solving requires considering the different permutations and long-term implications of decisions. Apologize. Little things count. Be intentional about the message you are sending. Problem solving framework and consider the future. What feels right to you and works for you? Be authentic. Get over yourself. Be intentional about how you are showing up. Guest Bio: Mike Atkinson is the Managing Director of Grid Automation in North America for Hitachi Energy. He joined Hitachi Energy in 2018 and has more than 30 years of Sales, Operations and Management experience across multiple industries with a focus on the electric utility industry. Mike is responsible for the Grid Automaton portfolio consisting of Grid Edge Solutions, Enterprise Software, Network Control and Automation & Communication. Prior to joining Hitachi Energy, he led the Network Management Software business for Areva T&D and Alstom Grid in North America, South America and China. Additionally, he was responsible for the GE Grid Solutions regional NAM business as he integrated the Alstom Grid portfolio into the JV. Michael has extensive experience in all aspects of Grid Automation and the issues facing the transmission and distribution networks. He has worked with de-regulated electric markets, regulated utilities and private developers. Michael has a BSME from Virginia Tech and an MBA from Clemson University. Resources: Hitachi Energy Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Michael Atkinson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 194, with special guest James Rooke.

“An apology is a small word, but has enormous power interpersonally.” Episode Summary: Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings. R.O.G. Takeaway Tips: The relationship between uncertainty and preventability in the context of failure Failing well requires creating a culture of psychological safety where individuals feel comfortable taking risks and learning from failure. Self-awareness is crucial in failing well, as it allows individuals to recognize their weaknesses and make necessary adjustments. Asking good questions is a powerful tool in responding to failure, as it encourages reflection and learning. Apologies have the power to heal relationships and should be genuine, taking accountability and offering to make amends. To thrive as fallible human beings, it is important to persist through struggles, be reflective, and take more risks. Fallible Human Beings (FHB) coined by Maxi Maltzby Persist through struggles Invest time in reflection Learn how to apologize. Fail more often (take more smart risks). Guest Bio: Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong. After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm. With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again. Resources: Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson Wikipedia Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 193, with special guest Mike Atkinson.

“Some failures are simply the undesired result of a thoughtful experiment in new territory, and those are the ones we must learn to love.” Chapters: 00:00 Introduction and Background 06:29 The Influence of Buckminster Fuller 13:23 Psychological Safety and Speaking Up About Error Episode Summary: Dr. Amy Edmondson, the world's leading authority in psychological safety, discusses her background and the science of failing well. She shares her journey from growing up in New York City to becoming a professor at Harvard Business School. She explains how her mentor, Buckminster Fuller, influenced her curiosity and joy for learning. Dr. Edmondson also delves into the concept of psychological safety and its impact on team learning and innovation. She distinguishes between mistakes and failures and introduces the three failure archetypes: intelligent failures, basic failures, and complex failures. Finally, she explores the relationship between uncertainty and preventability in the context of failure. In this conversation, Amy Edmondson and Shannon Cassidy discuss the importance of failing well and how to respond to failure. They explore the concept of psychological safety and its role in creating a culture that embraces failure as a learning opportunity. They also discuss the criteria for intelligent failure and share stories of successful individuals who have learned from their failures. The conversation covers topics such as self-awareness, the power of questions, the role of apology in healing relationships, and how to thrive as fallible human beings. R.O.G. Takeaway Tips: The influence of mentorship and curiosity in fostering a love for learning The concept of psychological safety and its impact on team learning and innovation The distinction between mistakes and failures and the three failure archetype ​​Be curious, like Buckminster Fuller What are you perplexed about? Be willing to speak up about mistakes Ask great questions, like How can we practice differently? How will I avoid unintelligent failure using the four criteria for failing well:Is this new territory? Is this an opportunity/ pursuit of a goal? Is it informed by prior knowledge? Is it as small as possible? How can I encourage our team to continuously learn and grow? Guest Bio: Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong. After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm. With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again. Resources: Amy Edmondson Harvard Professor The Right Kind of Wrong: The Science of Failing Well by Amy Edmondson The Fearless Organization by Amy Edmondson Amy Edmondson Wikipedia Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Amy Edmondson, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 192, with special guest Amy Edmondson Part 2.

In this episode, Shannon Cassidy discusses the importance of emotional intelligence in leadership. She explains the four main components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Cassidy emphasizes the need for leaders to be self-reflective, practice emotional self-control, read the room, and invest in relationships. She encourages listeners to pay attention to their emotions, be self-aware, and intentionally invest in key relationships. Chapters: 00:00 Chapter 1: Demonstrate Emotional Intelligence 01:21 Chapter 2: Self-Awareness: Knowing When We're at Our Best and Worst 02:46 Chapter 4: Social Awareness: Reading the Room 03:15 Chapter 5: Relationship Management: Investing in Relationships Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Emotional intelligence is a critical component of being a generous leader. The four main components of emotional intelligence are self-awareness, self-management, social awareness, and relationship management. Leaders should practice self-reflection, emotional self-control, and reading the room. Investing in key relationships is essential for generous leadership. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 191, with special guest Amy Edmondson Part 1. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“When you know better, you do better.” - Dr. Maya Angelou “Be who you are and be that well.” - St. Francis de Sales This week we are looking at Chapter 14, Share Your Brilliance. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 189, with special guest Dr. Tonya Cornelius. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“The benefit is the reward at a personal level is the reward that you see when you see others grow and succeed. Whenever I, whenever you see somebody stuck in, in, in their current situation, um, the generous thing to do is to reach out and help them find or define, um, the path that they need to follow in order to reach the next level.” George Galaz is a Canadian citizen who holds a degree from the Professional Institute of Computer Science (1989). In 2005, he studied economics, marketing, financial analysis, international business, data modeling, business leadership, and corporate governance —among other subjects. He was also an instructor of software and programming languages at Universidad de Chile's Faculty of Continuing Education. Since 2019, George is responsible for the Network Control business for HITACHI Energy, a Japan-based corporation committed to developing leading edge technologies to advance a sustainable energy future for all. George tries to remain active by playing tennis and riding his road bicycle. He plays an instrument and enjoys relaxing on the beach reading a good business book. He is committed to giving back to society, and uses every opportunity he has to coach individuals on finding a successful career path. R.O.G. Takeaway Tips: Look for opportunities to help others. Generosity is compassion, R.O.C., Return on Compassion Look for the best in others and for others. Build a foundation of trust. Take the blame Defend those who are not in the room. Look for generous signals. Celebrating compassion and generosity. Live this formula: Trust leads to loyalty; Loyalty leads to commitment; Commitment leads to performance. Be grateful for strengths and how to partner with team members. Establish boundaries, rules and expectations. Interviews are a two way conversation. Never forget where we come from. Resources: Hitachi Energy Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: George Galaz, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 188, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“Worthiness doesn’t have prerequisites.” - Brené Brown In this episode, Shannon Cassidy discusses the concept of taking control of oneself. She uses the analogy of concentric circles to explain the areas of control, influence, and no control in our lives. The outermost circle represents things we have no control over, such as traffic or the weather. The next circle represents our area of influence, where we have the power to impact others. The innermost circle represents our area of total control, where we have control over ourselves. Shannon emphasizes the importance of focusing on what we can control and prioritizing our time and energy accordingly. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Identify the things you have no control over and accept them as they are. Recognize the people and things you have influence over and consider how your actions impact them. Take that responsibility seriously. Focus on what you can control about yourself, such as your attitude, beliefs, choices, and habits. Prioritize your time and energy on the things within your control for the best return on investment. What’s one thing in your area of control you will prioritize this week? Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 187, with special guest George Galaz. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“Qualitative research is understanding the why behind different emotions and different interests. …Quantitative is going to give you the actual sizing of how large of a conversation is. What I love about Social Intelligence and, specifically the social listening piece, is that balance of qual and quant.” Frank Gregory, Social Intelligence professional at Nestle USA. After starting his career in Marketing Strategy & Research, Frank has specialized in Social Listening and related social research methodologies for the past 11 years, becoming a recognized leader in the emerging Social Intelligence space. Due to his accomplishments building out these capabilities for brands such as Audi, Hilton, and now Nestle USA, as well as founding the Social Intelligence Practices at agencies such as MediaCom and consultancies such as NorthStar Solutions Group, Frank has recently been twice recognized by the Social Intelligence Lab (the leading global trade organization in the space) as a Global Social Intelligence Insider 50 award winner, in both 2022 and 2024. In this episode, Frank Gregory, a Social Intelligence professional, shares his journey and expertise in social listening and social intelligence. He explains the importance of social intelligence for brands and how it encompasses social listening, audience segmentation, community analysis, and content performance analytics. Frank emphasizes the balance between qualitative and quantitative research in social intelligence and the need to understand the target audience. He also discusses the role of generosity in his work, including the gift of time and the importance of saying yes to helping others. Frank highlights the return on generosity, which can lead to unexpected opportunities and relationships. Chapters: 00:00 Introduction to Frank Gregory and Social Intelligence 03:43 Frank's Journey into Social Listening 07:07 Defining Social Intelligence and Its Importance 14:11 Target Audience in Social Media vs. Target Market 22:14 Ethnographic Research and Foresight Ecosystems 28:07 Addressing Privacy Concerns in Social Listening 32:45 Generosity at Work and the Return on Generosity R.O.G. Takeaway Tips: Do your research. Take a shot on someone. Know your audience. Balance. (i.e. qualitative and quantitative research) Make time for people. Practice the Golden Rule. Have a natural curiosity. Social intelligence includes social listening, audience segmentation, community analysis, and content performance analytics. Understanding the target audience is crucial in social intelligence. Balance qualitative and quantitative research in social intelligence. Generosity in giving time and helping others can lead to unexpected opportunities. Practice the golden rule and treat others as you want to be treated. Resources: Frank Gregory Nestle Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Frank Gregory, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 186, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“Don’t be trapped by dogma - which is living with the results of other people’s thinking. Don’t let the noise other’s opinions drown out your own inner voice. And most importantly, have the courage to follow your heart and intuition.” - Steve Jobs "Surround yourself with people who can make you even better." In this episode, Shannon Cassidy discusses the importance of choosing connections carefully as a generous leader. She emphasizes the impact of the people we surround ourselves with and provides insights on managing toxic relationships, setting boundaries, and expanding our network thoughtfully. Chapters: 00:00 The Impact of Choosing Connections Carefully 03:00 Managing Toxic Relationships and Setting Boundaries 04:00 Expanding Your Network Thoughtfully Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: The people we surround ourselves with significantly influence our leadership and personal growth. Managing toxic relationships and setting boundaries is essential for maintaining positive and energizing connections. Expanding our network thoughtfully and seeking diversity in our connections is important for personal and professional growth. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 185, with special guest Frank Gregory. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“The most unexpected place that I see it, (generosity) and it delights me every single time, is when we chuck our assumptions and we keep an open mind and we're generous about considering a different point of view.” Amy Volas is a sales fanatic turned entrepreneur, bitten by the startup bug many moons ago. She founded Avenue Talent Partners (ATP) after $100MM in revenue sold and two successful exits to help early-stage startups make confident hiring decisions by improving the art and science of executive sales and customer success hiring. She is an LP at Stage 2 Capital, advises a handful of founders, and she’s writing a book about the most common pitfalls for early-stage startups. Moreover, she focuses on Executive search for startups, helping early-stage SaaS founders hire Sales and CS leaders (VP+), coaching founders through her proven framework to help them create their hiring system and strategic advisory. Off-duty, she combines her love of nature with a quirky fascination for Windex. R.O.G. Takeaway Tips: Seek alignment and clarity Clarify your purpose and... Make confident hiring decisions (score card, journaling, must-haves) Slow is smooth and smooth is far Instead of only adding, use “or” statements Check assumptions Pay attention to how we feel things and where we feel them. Talk WITH people, not TO people. Stop. Breathe. Ask a question. Be self-compassionate. Resources: Avenue Talent Partners Avenue Talent Partners | Executive Search Process About Avenue Talent Partners Hiring Your First Sales Leader How to Be a Better Salesperson Through Relationship Selling Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 184, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“We are the stories we tell ourselves.” - Shekhar Kapur Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Identify the facts: What actually happened? What is your “lead story” about those events? What does that “lead story” inform you about yourself? What else could the facts mean? How can you tell more empowering stories? Resources: Sharon Melnick YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 183, with special guest Amy Volas. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“...anytime one of those honorees, awardees stands up to accept an award, the first things they do is to thank their mentors…what that means is better entertainment for all of us, better product for all of us, better customer service and customer care…There is no better return on the generosity of mentoring than the success that people ultimately have in the business world.” Rob Stoddard is a former corporate communications executive who served in the industry for more than 35 years with an impressive array of professional societies, associations, and organizations. He worked in senior positions in corporate communications, public relations, and public affairs serving the cable telecommunications industry. Stoddard's professional career commenced as a news assistant at the Washington, DC, bureau of ABC Radio, followed by stints as a news director and correspondent for radio stations in Keene, NH and Springfield, MA. He went on to work as a desk editor and regional executive for United Press International in Boston, before joining the staff of U.S. Senator Nancy Landon Kassebaum (R-KS) as Press Secretary in Washington, DC. Stoddard represented NCTA as a member of the industry Customer Care Committee (C5) for nearly 20 years, from its inception at NCTA through the stewardship of the Cable Telecommunications Association for Marketing (CTAM) and finally its permanent home at The Cable Center. He is a member of the Cable Television Pioneers as well as the Virginia Cable Hall of Fame. Stoddard has been recognized with major diversity awards from the National Association for Multi-ethnicity in Communications (NAMIC) and the Washington, DC / Baltimore Chapter of The WICT Network. Stoddard's career was capped by a 20-year run with the then-National Cable & Telecommunications Association (NCTA) as Senior Vice President for Communications & Public Affairs. After the association changed its name to NCTA - The Internet & Television Association, Stoddard became Senior Vice President for Industry & Association Affairs. He retired from NCTA in January 2022. R.O.G. Takeaway Tips: Play to your strengths. Be generous with information. Respect and appreciate our history. (i.e., analog to digital) Seek mentoring. Mentor someone. It matters. Acknowledge and appreciate the ways you witness generosity at work. Behave with civility. Resources: NCTA - The Internet & Television Association Cable Center Customer Centric Consortium (C5) National Press Club Journalism Institute Civility at Work by Christine Porath Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Rob Stoddard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 182, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“The happiness of your life depends on the quality of your thoughts.” - Marcus Aurelius Antonius Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Notice what you select from the "stuff". Acknowledge that your selection begins to formulate a truth for you. The "truth" manifests into a story or perception of the situation. The story becomes a belief about how things are. Have the courage to go "back down the ladder" when needed. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 181, with special guest Rob Stoddard Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“Creativity is our ability to toggle between wonder & rigor to solve problems, produce novel value & generate meaning.” Natalie Nixon is a Creativity Strategist and President of Figure 8 Thinking, LLC. She helps organizations accelerate innovation and growth by developing meaningful strategy through design thinking and ethnographic research. Dr. Nixon is a Fellow at the Paris d.School, a lecturer at the University of Pennsylvania in social innovation and design for social impact, and a Senior Advisor at Econsult Solutions. She is the Founding Director of the Strategic Design MBA program at Philadelphia University, where she was a professor in design strategy and management. She is a published author and a global speaker. She is a highly sought after keynote speaker, valued for her accessible expertise on creativity, the future of work and innovation. Natalie advises leaders on transformation- by applying wonder and rigor to amplify growth and business value. She brings an innovative and unique perspective to every keynote, strategic advisory engagement, and leadership coaching session. Her experience living in 5 countries combined with her background in anthropology, fashion, academia, and dance distinguish her as a one-of-a-kind creativity expert. Natalie has been named among the top women keynote speakers by Real Leaders and BigSpeak; and has been featured in Forbes, Fast Company and INC. She’s the author of the award-winning The Creativity Leap: Unleash Curiosity, Improvisation and Intuition at Work and her firm Figure 8 Thinking, was named among the top women-led innovation firms by Core 77. Marketing guru Seth Godin has said that Natalie “helps you get unstuck and unlock the work you were born to do!”; and Jessi Hempel, host of LinkedIn’s “Hello Monday” podcast called Natalie “a personal trainer for your creativity muscle”. R.O.G. Takeaway Tips: Start with gratitude. Stay humble. Model empathy. Be curious. Take action. Know and practice asking divergent and convergent questions. Seek to strike a balance of wonder and rigor. Be a clumsy student. Always seek creative ways to learn and grow. Resources: Figure 8 Thinking with Natalie Nixon About Natalie Nixon | Figure 8 Thinking Cultivating Curiosity with Natalie Nixon 7 rules for improvising at work | Natalie Nixon | TEDxPhiladelphia Natalie Nixon Speaker Reel Warren Berger’s Books Natalie Nixon | Penn GSE Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Natalie Nixon, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 180, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“We thought that we had the answers, it was the questions we had wrong.” - Bono Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Ask quality questions. Stay on the Road of Resolution. What… How… Create a “back pocket” question for when you need it like, “What am I grateful for?” Encourage others to join you on the Road of Resolution. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 179, with special guest Dr. Natalie Nixon Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“Disrupting bias is really important because bias is a pattern and if we don't publicly correct it, then we reinforce it. We make it more likely that it's going to happen again.” Kim Scott is the author of “Radical Respect: How to Work Together Better” and “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity” and co-founder of the company Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Prior to that Kim managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow. She also co-hosts the podcasts Radical Candor and Radical Respect. She lives with her family in Silicon Valley. R.O.G. Takeaway Tips: Exhibit Radical Respect for all. Step 1: Create a shared vocabulary to call out bias. Step 2: Shared norm. If someone makes you aware of something I have done/ said is biased, say, “Thank you for making me aware.” Step 3: Shared commitment to working on being better. Resources: RadicalRespectBook.com How to Disrupt Bias in the Workplace Radical Respect: How to Work Together Better Kim Scott — Bio How to Lead With Radical Candor | Kim Scott | TED Radical Respect — Indivisible Out of the comfort zone - Radical Respect with guest Kim Scott Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Kim Scott, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 178, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“Perhaps if one really knew when one was happy one would know the things that were necessary for one’s life.” Joanna Field, Author, A Life of One’s Own Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Figure out your Formula for Fulfillment. Ask Shannon for a PDF of the framework if you’re interested. Resources: YouTube https://www.youtube.com/@ShannonCassidybb Bridge Between, Inc. https://bridgebetween.com The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ Coming Next: Please join us next week, Episode 177, with special guest Kim Scott Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“You have to give without the expectation of return…you can be pointing your time in the right direction, but it is not a give and take. So much of what is asked of you, or where you choose to give, should be done without any expectations.” Liz Christo is a Partner at Stage 2 Capital where she partners with Dan Heck to back early stage entrepreneurs in their journey to build generational software businesses. Liz spent the last 6 years at OpenView Venture Partners. She joined OpenView in 2016 to lead the Expansion Platform and build out the post-investment consulting team, was elevated to Partner and joined the Investment Committee in 2017, and ultimately led the Investment team with a focus on developing the systems, processes and team to identify and win the best expansion stage software deals. Prior to joining OpenView, Liz spent a decade as an operator. Her experience spans sales operations, account management and inside sales. As the AVP of Worldwide Business Development at NetSuite, she launched and scaled NetSuite’s BDR team to a 170-person global organization. Liz is an avid reader, amateur chef and spends as much time as she can outside in Vermont with her husband Drew and dog Bear. R.O.G. Takeaway Tips: The treasure of time and how are we investing that treasure? Be generous with your time and have boundaries. Invest in self-care. Think about the culture you’re creating and what is the value of working here? How are we attracting talent and retaining talent? Have clarity of your values and how they are celebrated. Give without the expectation of return. Resources: Liz Christo, Stage 2 Liz Christo of Stage 2 Capital shares how your go-to-market strategy should shift during a recession How to build and scale your RevOps team with Liz Christo Sales Nerds Live! From IC to VC: Getting Ahead as a Woman In Sales Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Liz Christo, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 176, with Shannon Cassidy for a Generous Leadership Coaching Tip.

"Action expresses priorities." - Mahatma Gandhi Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Choose one promise you will make to yourself or others that enables you to be congruent with what you say you care about. What’s your one thing? Resources: View this episode on YouTube BridgeBetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify R.O.G. on YouTube Coming Next: Please join us next week, Episode 175, with special guest Liz Christo. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“That's the special thing about kindness. It is so many different things. It can be generosity. It can be forgiveness. It can be trust. Compassion. It's all these things.” Patricia Makatsaria is a Civic Volunteer and Philanthropist who has dedicated herself to her community, promoting kindness and inclusion and striving to empower young leaders. After completing her MBA and Masters degree in Healthcare Administration, Patricia and her husband, Vladimir, moved abroad, embarking on an international life which spanned 23 years, living in Moscow, London, and Singapore. Patricia’s career and life journey has been an untraditional one due to the one constant in her life: change. In her early years, she worked in healthcare–managing an American Dental Clinic, and in private business–owning a distribution business for a luxury Swiss facial care line. Desiring more time to manage an expanding family and their international moves, Patricia moved to a career that gave her more flexibility: volunteering and philanthropy. In addition to a range of school and community volunteer activities, Patricia most notably worked with Operation Smile, an international charity which provides cleft lip and palate surgeries for children in third world countries. Her experiences on missions in India inspired her to commit to spreading awareness and developing young leaders for Op Smile through fundraising events, student leadership conferences, and the creation of new Operation Smile Clubs in schools. In their family’s most recent move, Patricia landed back in the United States. Challenged with the opportunity to reinvent herself, she decided to systematically build a new life around a value that had served her well throughout her life journey: kindness. Patricia’s blog on her website, KindnessHabit.org, shares her research and ideas around kindness and her effort to create a kindness habit in her own life. Focused on the core values of kindness, inclusion and the empowerment of youth, Patricia is actively involved in a variety of projects including: Program Director of a positive psychology program for medical trainees at Mount Sinai, Chair of the Garden Committee for New York City’s 2nd oldest public park, and Board Member for her high school in Kentucky. Patricia currently resides in New York City with her husband, Vladimir, son, Max, and bernedoodle, Mila. She also has two children who have already left home: Alex, who lives in Brooklyn, and Alisa, who resides in Chicago. R.O.G. Takeaway Tips: Kindness transcends difference. Kindness is connection and awareness. Seek opportunities to notice: What is the need? How can I help? Have the willingness to learn about people. Positive psychology is something that we can develop. We can, we can Taking time to connect with people. Lead with vulnerability. Willingness to be imperfect and learn from our mistakes. Practice. Start implementing small little changes in your life. Be kind. Resources: KindnessHabit.org Operation Smile Friends of Duane Park The Flourishing Center Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Patricia Makatsaria, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 174, with Shannon Cassidy for a Generous Leadership Coaching Tip.

"We don’t see things as they are; we see them as we are." - Anaïs Nin Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: What are some bad habits you relish? What are some things that annoy you about other people? How does that affect your behavior? What are some of your bad habits? How can you gain greater self awareness? How will you watch your blind spots? Resources: View this episode on YouTube BridgeBetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify R.O.G. on YouTube Coming Next: Please join us next week, Episode 173, with special guest Patricia Makatsaria. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“I call it strategic appreciation because you don't do it strategically, but you do it because you care about the person, and it ends up benefiting you as well. It's an immediate return on your generosity…I've just noticed time and time again in my career, when I give - I get.” Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG Kia Afcari is the Co-Founder & CEO of Caravann Consulting. Kia is on a mission to re-imagine the workplace and bring a lot more joy and impact to the future of work. He has over twenty years of experience helping leaders, teams, and organizations with culture and collaborative change. He has consulted with a wide variety of organizations, including tech companies, UN agencies, universities, and US climate change organizations. As a Co-founder and CEO of Caravann Consulting and the Future World of Work Summit, Kia is a sought-after speaker, consultant, and facilitator that employs facilitative techniques, executive coaching, graphic facilitation, theater, and the latest in social science research to help organizations win by aligning their strategy, culture, and DEI efforts. For his help to shift the organizational culture of UC Berkeley’s 8,000 staff, Kia was awarded Chief Learning Officer Magazine’s Silver Award for Innovation. Kia’s TEDx talk on How We Can Reshape Diversity, Equity, and Inclusion Together has over 73,000 views. R.O.G. Takeaway Tips: Ask yourselves as business leaders, “How are we going to win?” What is the culture that we want to create? What are the behaviors that enable us to have that culture? How does DEI help you win? How is this a part of the package for enlightened leadership? Change requires energy. Scale strategic appreciation. How can we gamify things? Where do you invest your time and attention? Resources: Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG Caravann.co How We Can Reshape Diversity, Equity, and Inclusion Together | Kia Afcari | TEDxGeorgetown Diversity and Unconscious Bias: The Creativity Matters Interview with Kia Afcari Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 172, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“Each of us, every waking hour, is called upon to say no, whether to friends or family members, to our bosses, employees, or co-workers, or to ourselves. Whether and how we say no determines the very quality of our lives. It is perhaps the most important word to learn to say gracefully and effectively.” - William Ury, Mediator, Writer and Negotiation Expert Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Identify your “big rocks”. Block time on your calendar to focus on what you prioritize. Resources: View this episode on YouTube BridgeBetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify R.O.G. on YouTube Coming Next: Please join us next week, Episode 171, with special guest Kia Afcari. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“The best assessment tool is to listen to your people. They talk about “we” when they're talking about the organization - you're on pretty good track to have an inclusive culture. If they talk about “they” you don't have it. Save your money. Don't do an assessment and just listen to how people talk.” Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been inducted into the Thinkers 50 Hall of Fame, which honors those whose ideas have shaped the field of leadership worldwide. She is ranked number 3 among the world’s thought leaders by Global Gurus. Sally’s latest book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, offers practical ways to build more inclusive relationships, teams, and workplaces. Rising Together builds on Sally’s remarkable success with How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, which examines the behaviors most likely to get in the way of successful women as they move forward in their careers. Rights have been sold in 23 languages. Other books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Web of Inclusion: A New Architecture for Building Great Organizations, cited in The Wall Street Journal as one of the best books on leadership of all time and credited with bringing the language of inclusion into business. For over 30 years, Sally has delivered seminars, workshops and keynotes for companies, partnership firms and associations around the world, working in 37 countries. R.O.G. Takeaway Tips: Build relationships with people different than ourselves. Give people the benefit of our good will. Build networks, not grapevines. How are you engaging in inclusive leadership? Are people being seen, heard and valued? Do your team members use “we” or “they”? Establish boundaries. Actively listen. Follow up with people. Actively promote and celebrate others. Resources: SallyHelgesen.com Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace by Sally Helgesen How Women Rise: Break the 12 Habits Holding You Back – Summary How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job | YouTube The Female Vision: Women's Real Power at Work by Sally Helgesen The Power of the Feminine Vision | Sally Helgesen | Talks at Google Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 170, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“The key is not to prioritize what’s on your schedule but to schedule your priorities.” - Stephen R. Covey Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Identify your “big rocks”. Block time on your calendar to focus on what you prioritize. Resources: Stephen Covey “Big Rocks” Stephen Covey - The Seven Habits of Highly Effective People View this episode on YouTube BridgeBetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify R.O.G. on YouTube Coming Next: Please join us next week, Episode 169, with special guest Sally Helgesen. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“If you said…What do you think is the indispensable value of leadership? I would say it is to be selfless…to sacrifice for the good of others. To be willing to give without expecting something in return. Because the beauty is in the giving.” Michael K. Powell is the former chairman of the Federal Communications Commission (FCC). He was appointed by President Bill Clinton in 1997 and appointed Chairman by President George W. Bush in 2001, serving until 2005. During his time as FCC chair, Chairman Powell oversaw the rapid transformation of communications markets into the Digital Age. During his tenure, the Internet came into widespread commercial use, as did smart phones, Wi-Fi networks and satellite radio. In his current role as President & CEO of NCTA – The Internet & Television Association, Mr. Powell leads one of the largest trade associations in Washington, D.C., representing the communications and content industries. Prior public service includes Chief of Staff of the Antitrust Division of the Department of Justice, Policy Advisor to the Secretary of Defense and service as an armored cavalry officer in U.S. Army. In the private sector he practiced law and was a senior advisor in a private equity firm. Chairman Powell also served on the public boards of Cisco and AOL. Chairman Powell serves on several nonprofit boards. He is the Chairman of the Mayo Clinic Board of Trustees, Vice Chairman of America’s Promise Alliance and serves on the William & Mary Foundation Board. Powell received his bachelor’s degree in government from William & Mary and his JD from Georgetown University Law Center. He holds honorary doctorate degrees from William & Mary, Pepperdine University and Mayo Clinic Alex School of Medicine and Marymount University. R.O.G. Takeaway Tips: Be a steward. Leave everything better than you found it. Be human centered. Take care of the soldiers. Add a layer of intimacy. Consider methods of caring: Hand written note, drop off a gift, send a text. Give without strings attached. Share knowledge and experience. Who am I? Who do I want to be? What is a good life? Are you on a path to have one? - Aristotle Everyone you see is suffering. You can go and help - Buddha Perpetual Optimism - 13th Rule Resources: NCTA | https://www.ncta.com/people/michael-powell FCC | https://www.fcc.gov/biography-michael-k-powell Michael’s eulogy for his Father, Secretary Colin L. Powell Colin Powell's 13 Rules of Leadership The Road to Character by David Brooks Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 168, with Shannon Cassidy for a Generous Leadership Coaching Tip.

“You gain strength, courage and confidence by every experience in which you really stop to look fear in the face…You must do the thing you cannot do.” - Eleanor Roosevelt Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. R.O.G. Takeaway Tips: Generously rebound from mistakes this week. Own it. Fix it. Apologize. Learn from others - positive and constructive. We must learn from the models around us. Resources: View this episode on YouTube BridgeBetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify R.O.G. on YouTube Coming Next: Please join us next week, Episode 167 with special guest Michael Powell. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“Think of leadership as the opportunity to have a positive influence on a person or a situation. You can say leadership is a fundamentally generous act. Leadership is about how you make people feel. It's fundamentally generous.” Our special guest today is Chris Stanley, a leader in the executive education space. Chris has more than 20 years' experience working with diverse global teams in the development of compelling management content and executive education solutions. His work is focused on meeting the changing knowledge needs of business leaders around the globe to help them lead their teams and companies more effectively. Chris has extensive experience curating and hosting large scale leadership conferences around the world. These conferences include the World Business Forum in New York, Sydney, Milan, Madrid, London, Mexico City, Bogota and others. Over the years he has worked with some of the world's brightest minds including Nobel Prize winners, Prime Ministers and Presidents, CEOs of global companies, and top business academics, curating content to produce in-person and digital learning programs focused on today's critical business, management and leadership topics. Additionally, he has had the privilege to moderate conversations with many high-profile figures from business, politics and academia. R.O.G. Takeaway Tips: How to be a positive influence? How do I make people feel? Seven Habits: Think win / win Seek first to understand before being understood Judgment - How do we mindfully Self-care. How are we being generous to ourselves? What is my/our mission? Give people opportunities, mentoring, support Unreasonable hospitality Resources: About WOBI WOBI.com World Business Forum NYC 2024 - WOBI Chris Stanley on LinkedIn (in/christopherstanley1) The Seven Habits of Highly Effective People by Stephen Covey Amy Edmondson Psychological Safety Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Chris Stanley, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 166, with Shannon Cassidy for a Generous Leadership Coaching Tip.

"If the career you have chosen has some unexpected inconvenience, console yourself by reflecting that no career is without them." - Jane Fonda Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. “The greatest lessons I've ever learned are not from my successes. They are from my failures and I've had plenty of both. So don't be afraid to fail.” – Maria Brennan “If you can't get out of it, get into it.” – Michael Brennan Maria E. Brennan, CAE, is the President & CEO of The WICT Network: Empowering Women in Media, Entertainment and Technology, a 10,000 member global nonprofit celebrating 40 years of serving women in the cable industry. During her time at The WICT Network, Brennan has worked collaboratively with its leaders and stakeholders to steer the organization’s strategic vision, resulting in record levels of membership, sponsor support, and program participation. Brennan has over 25 years of executive management experience with non-profits ranging in size from 2,000 to 33,000 members, with particular expertise in the areas of strategic planning, communications and advocacy. As the public voice of The WICT Network, Brennan is an experienced spokesperson and advocate for the media industry and diversity, equity and inclusion. She is a frequently quoted expert on equal pay issues and work/life integration and has been published or featured in such magazines as Broadcasting & Cable, Working Mother, Association Trends, Selecta and Cablefax. Brennan is an award-winning writer, having received an EXCEL Award for her byline, “Hear Me Roar.” She was elected to serve on the Women’s Leadership Board at Harvard University in 2007. She is a charter member of the FCC Advisory Committee on Diversity and Digital Empowerment, where she recently finished her sixth term. She is a coalition member of WIPP — Women Impacting Public Policy — and a Commissioner for the Girl Scouts Healthy Media Council. Brennan was recognized with a Vanguard Award by NCTA–The Internet & Television Association, in recognition of her contributions to the media industry’s innovation, growth and progress. Brennan has been named among Cablefax’s list of Most Powerful Women in Cable annually since 2010 and in 2022 received Cablefax’s Women’s Advocacy Champion award. R.O.G. Takeaway Tips: Generously rebound from mistakes this week. Own it. Fix it. Apologize. Learn from others - positive and constructive. We must learn from the models around us. Resources: View this episode on YouTube bridgebetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Please join us next week, Episode 165, with special guest Chris Stanley, WOBI. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“The greatest lessons I've ever learned are not from my successes. They are from my failures and I've had plenty of both. So don't be afraid to fail.” – Maria Brennan “If you can't get out of it, get into it.” – Michael Brennan Maria E. Brennan, CAE, is the President & CEO of The WICT Network: Empowering Women in Media, Entertainment and Technology, a 10,000 member global nonprofit celebrating 40 years of serving women in the cable industry. During her time at The WICT Network, Brennan has worked collaboratively with its leaders and stakeholders to steer the organization’s strategic vision, resulting in record levels of membership, sponsor support, and program participation. Brennan has over 25 years of executive management experience with non-profits ranging in size from 2,000 to 33,000 members, with particular expertise in the areas of strategic planning, communications and advocacy. As the public voice of The WICT Network, Brennan is an experienced spokesperson and advocate for the media industry and diversity, equity and inclusion. She is a frequently quoted expert on equal pay issues and work/life integration and has been published or featured in such magazines as Broadcasting & Cable, Working Mother, Association Trends, Selecta and Cablefax. Brennan is an award-winning writer, having received an EXCEL Award for her byline, “Hear Me Roar.” She was elected to serve on the Women’s Leadership Board at Harvard University in 2007. She is a charter member of the FCC Advisory Committee on Diversity and Digital Empowerment, where she recently finished her sixth term. She is a coalition member of WIPP — Women Impacting Public Policy — and a Commissioner for the Girl Scouts Healthy Media Council. Brennan was recognized with a Vanguard Award by NCTA–The Internet & Television Association, in recognition of her contributions to the media industry’s innovation, growth and progress. Brennan has been named among Cablefax’s list of Most Powerful Women in Cable annually since 2010 and in 2022 received Cablefax’s Women’s Advocacy Champion award. R.O.G. Takeaway Tips: Know your roots. Give respect and appreciation for your history. Invest in others. Measure what matters. What do I want to measure and how can I be the best possible? Life is not designed to be easy. Get to know people. They are so darn interesting. Engage in discussions with curiosity. Understand first before being understood. It’s okay to not have an opinion about everything. Resources: The WICT Network PAR Research and Advocacy The WICT Network programs Awards and Fellowship Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Maria Brennan, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 164, with Shannon Cassidy, Rebound from Mistakes.

Happy 2024! This year we are going to focus the even number episodes on brief coaching tips. Starting in January, we will focus on The Five Degree Principle | How Small Changes Lead to Big Results. Chapter One is titled Demonstrate Resilience. This short video provides an quick thought starter as you begin 2024. Please share comments and feedback about what we can do to support you on your generosity journey. Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Resources: View this episode on YouTube bridgebetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Please join us next week, Episode 163, with special guest Maria Brennan. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“We're moving at a snail's pace compared to what's available out there. These kids are going to change the world if we let them. Or, they won't because we stopped them.” “I think that the biggest issue in science it's our inability to share our stories.” Serena has dedicated her life to advancing science and science education while working with the nation’s most promising youth. Dr. Serena McCalla was raised in New York City and fell in love with science as an elementary school student. She earned her bachelor’s degree, as a double major, in Biological Science and African American & African Studies from the State University of New York at Binghamton University with intentions to become an ER physician. However, she quickly realized she was more inspired by research than medicine. To satisfy her craving for deeper scientific understandings, Dr. Serena McCalla earned an MS degree in Hematology/Microbiology, a Ph.D. that explored the use of diagnostic tests to improve the comprehension of genetics, photosynthesis, and respiration in secondary and collegiate Courses. Dr. McCalla’s teaching experience began shortly after earning her bachelor’s degree. In the classroom, her appreciation for the sciences became more profound as the students exposed her to nuances of various scientific disciplines including material science, nanotechnology, computer science, computational biology, and physics. Using her growing knowledge of science fields outside of her degrees, Dr. McCalla founded the iResearch Corporation while working as the Science Research Coordinator for Jericho UFSD, Jericho, NY. The iResearch Corporation is the parent company of iResearch Foundation, iResearch Institute, iResearch Academy, and iResearch Science. These companies help Dr. McCalla share her research practices with educators and students from around the globe. The iResearch Foundation supports underrepresented and underprivileged students’ participation in the iResearch Institute and iResearch Academy. These programs promote science research method training and review of fundamental and advanced sciences by conducting laboratory experimentation and data science/bioinformatics data analysis and research to test novel hypotheses. Additionally, the iResearch Institute and iResearch Academy review the scientific method and research method practices through its international programs. The scientific training of these students encourages them to a) systematically address the use of the scientific method during the completion of projects, b) complete novel experimentation, and c) promote expertise in presenting and writing journal-worthy papers. Secondarily, Dr. McCalla is the Science Research Coordinator for Jericho Union Free School District (UFSD) and designed her curriculum to foster excellence in scientific research. The Jericho UFSD program has become one of the preeminent science research programs in the United States. Under Dr. McCalla’s tutelage, the school district is lauded annually for its exemplary performance in the Regeneron International Science and Engineering Fair (ISEF) and Regeneron (formally Intel) Science Talent Search (STS) competitions producing over 80 scholars and 15 National finalists. The iResearch Corporation parallels the environment Dr. McCalla built at Jericho High School and UFSD, the culture of her classroom and lab brings forth copious avenues to help students excel in science, math, bioinformatics, data science, and engineering research. She enjoys that each day provides a new opportunity to encourage students to explore and impact the future of science and society. A natural competitor, Dr. Serena McCalla is not only a science research enthusiast and professional; she also considers herself a science geek and competition supporter. She is the President of the New York State Science and Engineering Fair (NYSSEF; 2014 - present) because she believes in promoting students' academic excellence and encouraging accompanied recognition in science. Her most pivotal goal is to foster student learning and research to extend past successes in their universities and ultimately manifest themselves in the global arena. Dr. McCalla believes these works will propel this generation of students to improve life on this planet as we know it. Dr. McCalla has earned numerous awards for teaching and mentoring. Awards she has received include the U.S. Presidential Scholar Program Teacher Recognition Award (2023, 2017, & 2010), the Distinguished Teacher Award from the Harvard Club of Long Island (2016 & 2012), the Teacher of Merit Award earned annually from Regeneron/Intel Science Talent Search (2023 - 2010), received an honorary minor planet (named Serena McCalla) from MIT Lincoln Laboratory, and the U.S. Army, Navy, and Air Force funded Outstanding Teacher Award in association with the Junior Science and Humanities Symposium (JSHS). Dr. McCalla’s students have won virtually all STEM competitions that are publicly accessible r

“Love the life you live; live the life you love.” - Bob Marley Host Bio: Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Resources: View this episode on YouTube bridgebetween.com Network Diversity Index Quiz The Five Degree Principle by Shannon Cassidy V.I.B.E. by Shannon Cassidy R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Please join us next week, Episode 161, with special guest Serena McCalla. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

“I've always wanted to be in a job where I could help people…you're representing good people at their worst time.” “I have to be honest with myself because it doesn't communicate well if you're trying to be somebody else.” Daniel Renart, a former President of the Maryland Hispanic Bar Association is a Partner with Reinstein, Glackin & Herriott LLC ("RGH"). Daniel Renart focuses his practice assisting clients with their divorce, custody and personal injury matters. In divorce and family law cases, Mr. Renart has experience handling complex litigation involving separation agreements, prenuptial agreements, divorce, alimony, child custody, child support, family businesses, property distribution, domestic violence, corporate issues and criminal defense matters. Daniel has been recognized for his legal knowledge and experience by various accredited organizations, including Super Lawyers, Rue Ratings, Martindale Hubbell, the Washingtonian Magazine and other. Daniel was even identified as one of the Top 100 attorneys by Super Lawyers in Maryland and the District of Columbia in 2015. The Super Lawyer Top 100 list is described as the Best of the Best lawyers in Maryland and covers all practice areas. Daniel has also been recognized by various other publications for his legal experience and knowledge, including, the Washington Post Magazine who identified Mr. Renart in 2014 as a Top Attorney in the metropolitan area and Best Attorneys in America which nominated Daniel as a lifetime charter member in 2015. Daniel Renart has experience handling divorce, alimony and custody cases throughout the Maryland Courts located in Annapolis, Glen Burnie, Rockville, Silver Spring, Hyattsville, Upper Marlboro, Ellicott City, La Plata, Prince Frederick, Centerville and Leonardtown. These Courthouses are located within the following counties where Mr. Renart has experience, including: Prince George’s County, Montgomery County, Anne Arundel County, Howard County, Charles County, Calvert County, St. Mary’s County and Queen Anne County. Daniel Renart also represents clients before the State and U.S. Federal Courts on international family law matters, concerning the 1980 Hague Convention on the Civil Aspects of International Child Abduction (“Treaty”). The Treaty provides an expeditious remedy for the physical return of children who have been wrongfully removed or retained from their habitual residence, in violation of the custody rights of the parent who is left behind. Mr. Renart is fluent in Spanish, which allows him to better communicate directly with parents who are left behind in the child’s habitual country of residence as well as their attorneys abroad. Mr. Renart works towards the safe and efficient resolution of complex family law international and domestic matters. Daniel Renart is also experienced in handling various personal injury matters and currently heads the personal injury department at RGH LLC. He has been recognized by the American Institute of Personal Injury Attorneys with a nomination for being among the 10 Best Attorneys for Maryland for Client Satisfaction, in 2014 and 2015. According to the AIOPIA, this award “is exclusive and extended only to those select few who have reached the top of their profession while doing so with the client’s satisfaction being of the most paramount importance.” Mr. Renart has experience working with attorneys who have represented clients in hundreds of trials, recovering millions of dollars in a wide variety of cases, including, wrongful death, car accident, motorcycle accident, truck accident, construction accidents, medical malpractice and mesothelioma cases to name a few. Not only do Mr. Renart and the attorneys of RGH find success in cases where insurance companies refuse to offer their insurance policy limits, but they also focus their practice on medical malpractice and the investigation of complex medical conditions such as traumatic brain injuries, complex bone fractures, laminectomies, disc fusions, growth plate fractures, carpal tunnel surgeries, fibromyalgia and whiplash. R.O.G. Takeaway Tips: Celebrating where you come from. Give back and find a career that you can deploy your strengths. How can we be of service to others? Be grateful and honor your mentors. Who models behavior that we want to emulate? Tell the truth. Be candid and clear and behave ethically. Be honest with yourself and be authentic. Resources: American Academy of Matrimonial Lawyers Reinstein, Glackin & Herriott, LLC Billable Hour Campaign – AAML Foundation American Academy of Matrimonial Lawyers Paul Reinstein Vocab: Ap·pel·late (especially of a court) concerned with or dealing with applications for decisions to be reversed. Dra·co·ni·an (of laws or their application) excessively harsh and severe. Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credi

“The biggest benefit of anything that you can do at work is if it actually impacts how you behave as a human being and it extends into your personal life.” “Be like water making its way through cracks. Do not be assertive, but adjust to the object, and you shall find a way around or through it. If nothing within you stays rigid, outward things will disclose themselves.” “Empty your mind, be formless. Shapeless, like water. If you put water into a cup, it becomes the cup. You put water into a bottle and it becomes the bottle. You put it in a teapot, it becomes the teapot. Now, water can flow or it can crash. Be water, my friend.” - Bruce Lee Rich Jennings is the senior executive responsible for all Comcast cable operations in Arizona, California, Colorado, Kansas, Missouri, Minnesota, New Mexico, Oregon, Washington, Utah, Texas, Idaho, and Wisconsin.In his most recent role, Rich served as Comcast West Division Senior Vice President of Field Operations. With responsibility for the overall health and performance of the West Division’s regional operations, his primary focus was on Technical Operations for the division and collaborating to deliver the very best customer experience. Prior to that, he served as the Senior Vice President for the Mountain West Region for eight years.Rich began his career in Telecommunications as an Assistant General Manager with Time Warner Cable in 1993. He became General Manager for small cable systems in southern California and in 1996, accepted the role of Area General Manager for several acquisition properties in southeastern Wisconsin. In May of 2000, he was named Vice President of Operations for Time Warner’s southeastern Wisconsin division. In 2005, Rich joined Comcast asthe Area Vice President in Denver, Colorado, and in 2009 he was named Regional Vice President of Fulfillment for the Freedom Region managing field operations across southern Pennsylvania, northern Delaware and New Jersey. In 2011, Rich returned to Denver to serve as Regional Vice President of Comcast's Mile High Region overseeing the company’s operations in Colorado and New Mexico and was promoted to Senior Vice President for the region in 2012. In 2015, Rich was named Senior Vice President for the newly formed Mountain West Region, overseeing operations in Colorado, New Mexico, Utah, Arizona, and Idaho. In Rich’s 30-year history in Telecommunications, he’s had full operational and profit and loss accountability for the business. His process flow improvements and customer care initiatives enhanced consumer value while creating operational efficiencies. In addition to his attention to the external customer, Rich has a deep passion for personal and team development. With a strong belief in integrating family, work, and community, Rich has a robust history of community service. He's participated in numerous community and industry organizations over his career which include: the Young Americans Bank and Center for Financial Education (the world’s only state-chartered, FDIC-Insured bank, exclusively for young people under the age of 22), the Urban League, Boys and Girls Clubs of America, Junior Achievement, the National Association for Multi-Ethnicity in Communications (NAMIC), and Women In Cable and Telecommunications. Rich was named in the “Top 40 under 40” executives in the Telecommunications Industry by MultiChannel News in 2006. He was recognized as an influential leader by Cable World Magazine and was a NAMIC Luminary Award recipient. He has also been repeatedly recognized by CableFax magazine as one of the most influential minorities in cable and top 100 overall leaders in the industry. In 2015, Rich was honored as Father of the Year by the American Diabetes Association, Colorado chapter for his commitment to his family and the community. In 2017, he was named Mentor of the Year by the Colorado chapter of Women in Cable and Telecommunications. Rich is a Chicago native and a graduate of the University of Notre Dame where he received his business degree with a concentration in Marketing. He has completed executive education programs for Telecommunications through the University of Denver, UCLA and Harvard Business School. R.O.G. Takeaway Tips: Be interesting. Have hobbies and outside interests. Invest time and energy in things you enjoy. It’s a differentiator. Be like water. Feedback is a gift. Receive and offer it. Accountability. Focus on what’s right. Mentor and find a silent mentor. Observe and find you authentic version of their greatness. Be reflective - Real time and post-game. Enable two sided conversations Resources: Comcast Corporation Tao of Jeet Kune Do by Bruce Lee ​​”Empty your mind, be formless, shapeless like water. If you put water in a cup, it becomes the cup. If you put water in a bottle, it becomes the bottle. You put it in a teapot, it becomes a teapot. Now water can flow. Or it can crash, be water, my friend.” - Bruce Lee Musician Patoranking Musician Beenie Man Where to find R.O.G. Pod

“A key attribute of aha moments is that they feel right, they feel correct and they feel new…Some people say it's like a religious experience, it's been handed to you.” “You can go forward. That's the key to post traumatic growth: you're moving forward.” “Should you follow your gut feeling? The short answer is yes, in most cases…Gut feeling is actually based on information…you've already experienced in your life.” Joanne Lipman is a pioneering journalist and the bestselling author of NEXT! The Power of Reinvention in Life and Work and the No. 1 bestseller THAT’S WHAT SHE SAID: What Men and Women Need to Know About Working Together. She has served as Editor-in-Chief of USA Today, USA Today Network, Conde Nast Portfolio, and The Wall Street Journal’s Weekend Journal, leading those organizations to six Pulitzer Prizes. She is also an on-air CNBC contributor and Yale University journalism lecturer. Previously, Lipman was Chief Content Officer of Gannett, where she was Editor-in-Chief of its USA Today and the USA Today Network, encompassing the flagship publication plus 109 metro newspapers including the Detroit Free Press, the Des Moines Register, and the Arizona Republic. In that role, she oversaw more than 3,000 journalists and led the organization to three Pulitzer prizes. Lipman began her career as a reporter for The Wall Street Journal, ultimately rising to deputy managing editor – the first woman to attain that post – and supervising coverage that won three Pulitzer Prizes. While there she created Weekend Journal and Personal Journal, and oversaw creation of the Saturday edition. She subsequently was founding editor-in-chief of Conde Nast Portfolio magazine, which won Loeb and National Magazine Awards. Lipman’s work has been published in numerous outlets including The New York Times, The Wall Street Journal, The Washington Post, Time, Fortune, Newsweek and the Harvard Business Review. She has appeared as a television commentator on ABC, NBC, CNN, MSNBC, and PBS, among others. She is a frequent public speaker, with engagements including the World Economic Forum in Davos, the United Nations, the Aspen Ideas Festival, TEDx, the International Lean In conference, the Federal Reserve Board, and the Milken Institute Global conference, and has worked with numerous companies on issues of gender equity, diversity and inclusion. She also is co-author, with Melanie Kupchynsky, of the acclaimed music memoir “Strings Attached.” A winner of the Matrix Award for women in communications, Lipman was the inaugural Distinguished Journalism Fellow at the Institute for Advanced Study in Princeton. She has served or is currently serving on boards including Yale University Council; the World Editors Forum; the Knight Commission on Trust, Media and Democracy; the Yale Daily News; Spirited Media; the Yale Alumni Magazine (chair); the Knights chamber orchestra, and the advisory boards of Data.world, Breastcancer.org, The Wire China, and the Yale School of Music. She is a member of the Council on Foreign Relations. She and her husband live in New York City and are the parents of two adult children. R.O.G. Takeaway Tips: Embrace your reinvention roadmap: Search, Struggle, Stop, Solution Use rejection as fuel. Change your location; change your life. Take a break. Use the 90 minute rule. One is when you do have a goal. Share your goal. Reach out to your weak and dormant ties. Resources: About Joanne Lipman Next! by Joanne Lipman That's What She Said by Joanne Lipman Men aren't the enemy: Everything working women want you to know | Joanne Lipman | TEDxPenn Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Joanne Lipman, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 158, with Rich Jennings.

“It really is about those micro moments that we experience every day. That's culture.” “We have this collective exhaustion that we're also not talking about.” Daisy Auger-Domínguez is an accomplished executive and dynamic leader widely recognized for her ability to lead organizational transformations on the leading edge of people and culture. A natural storyteller and team-builder with a purpose-driven mindset, Daisy launched her career at Moody's Investors Service. She subsequently held leadership roles at The Walt Disney Company, Google, Time Warner, and Viacom. Most recently, she served as Global Chief People Officer at Vice Media, overseeing and guiding the end-to-end employee experience, including DEI, ESG, and corporate facilities. Additionally, Daisy founded Auger-Domínguez Ventures, a workplace strategy consultancy. Daisy's bold advocacy for inclusive, courageous, and competent management in the modern workplace positions her as a sought-after speaker and thought leader in management, leadership, diversity, equity and inclusion, workplace culture, and the future of work. Driven to build workplace cultures rooted in human-centered shared values and purpose — cultures that work for everyone while enhancing performance — Daisy authored Inclusion Revolution and has a forthcoming book titled From Burned Out to Lit Up: A Manager’s Guide. She has been featured in publications like Harvard Business Review and IDEAS.TED. Her contributions have earned her prestigious honors, including Brooklyn Community Service's Social Impact award, Hispanic Executive's Top 10 Leaders, People en Español's 25 Most Powerful Women, ADCOLOR Legend, Council of Urban Professionals Change Agent, Walter Kaitz Foundation Changemaker, and the New York City Council Leadership in Community Service Award. Daisy serves on the boards of Planned Parenthood Federation of America and St. Ann's Warehouse, as well as the Board of Trustees of her alma mater, Bucknell University. R.O.G. Takeaway Tips: Silence shapes us, and hurts us. Appreciate your mentors, sponsors and allies. Build the bravery muscle. Human centric leadership: safety, comfort, belonging. Self-care is essential. Can’t fill up others with an empty cup. Send notes of inspiration. Resources: About Daisy Auger-Domínguez Inclusion Revolution | Daisy Auger Domínguez | TEDxPearlStreet "Getting Over Your Fear of Talking About Diversity" by Daisy Auger-Domínguez "How to Proactively Defuse Tension on Your Team" by Daisy Auger-Domínguez How to Reinvent your Workplace Culture with Vice’s Daisy Auger-Dominguez Leading With Empathy & Allyship EP4: Amplifying The Latinx Experience With Daisy Auger-Domínguez Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network? N.D.I. Network Diversity Index What is your Generosity Style? Generosity Quiz Credits: Daisy Auger-Domínguez, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 157, with Joanne Lipman.