Collapsing the Funnel: How to Engage and Convert Customers with Speed and Scale

In this episode, we’re excited to welcome Vivian Chang, a direct-to-consumer expert who recently led the DTC function at Clorox, overseeing brands like Burt’s Bees and Brita. 

Vivian shares her insights on transforming legacy CPG brands to connect with modern consumers through innovative DTC strategies, subscriptions, and digital marketing. She dives into the importance of collapsing the marketing funnel, using consumer insights, and leveraging omnichannel approaches to stay ahead of the competition. 

If you’re looking to drive business growth and adapt to the fast-paced world of e-commerce, you won’t want to miss this conversation! Tune in for actionable strategies to elevate your brand and connect with customers in new, meaningful ways.

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