Retail Leaders Share 2026 Predictions: AI, Omnichannel, Trust & the Future of Commerce
As the retail industry heads into 2026, innovatio…
December 18, 202527m 1s
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Show Notes
As the retail industry heads into 2026, innovation is no longer theoretical — it’s operational. In this special episode of the Rethink Retail Predictions Podcast, we spoke directly with retail leaders who are actively building the future of commerce.
From omnichannel growth and AI-driven personalization to pricing pressure, trust, and the rise of machine-assisted shopping, these experts share unfiltered insights into what’s actually changing inside retail organizations.
🎙 Featured voices include:
- Diana David, Director of Futures at ServiceNow
- Stefan Gunnarsson, Founder & CEO at PropTexx
- Sara Ahmed Holman, Chief Commercial Officer at Bobbie
- Justin Rinaldi, Director of Marketing and eCommerce at Safety Speed Manufacturing
- Diptendu Ray, Head of Product Management at Giant Tiger
- Swetha Subramanian, Vice President, Data Science and AI Products at Loblaw Companies Limited
- Hanna Moisander, Chairperson at Lager 157
- Tammy Mo, Chief Executive Officer of Mozzimo Jewelry
- Bubs Shah, Director of UX Design at Macy's
Together, these perspectives paint a clear picture: 2026 will reward retailers who move faster, build trust, and operationalize AI at scale.