Inside the Future of Grocery: Lidl US and Diebold on Balancing Efficiency & Customer Experience
How do grocery leaders balance efficiency and cus…
RETHINK RETAIL · RETHINK Retail
October 17, 202519m 3s
Audio is streamed directly from the publisher (feeds.soundcloud.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
How do grocery leaders balance efficiency and customer experience in the age of automation?
Recorded at Groceryshop, this RETHINK Retail podcast brings together:
🎙️ Zara Ngouen, VP of Information Technology, Lidl US
🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf
Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert
Together, they unpack what it takes to design customer-centric self-service experiences, turn data into action, and build partnerships that power progress.
Listen now to explore the future of grocery, where operational excellence meets shopper delight.