
How Manor AG Is Redefining Retail with AI
On the floor at Shoptalk Europe, RETHINK Retail’s…
July 24, 202515m 19s
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Show Notes
On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain.
In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments.
🧠 Topics covered:
- Automating product data enrichment using AI
- The yin & yang approach to digital transformation
- Training internal teams on AI adoption
- The future of customer experience & personalization
- How to start your AI journey as a retailer
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